I purchased a big deal offered by Benjamin Franklin plumbing on Angie's list. when I called to schedule the appointment, I realized that the franchise that offer the big deal does not service my area. But Benjamin Franklin honored the big deal coupon anyway and scheduled my appointment with another franchise. On the day of the service. Dave arrived on time and he was very polite and knowledgeable. He did a whole house plumbing inspection, he went over the details of all the work that needs to be done. and replaced my outdoor faucet with a new frost free faucet. overall an excellent plumber! I was also delighted to find out that Benjamin Franklin plumbing offers a membership that covers tune-up and inspection on electrical, plumbing, heating AC, plus gutter clean-up.