Nearby Benjamin Franklin Plumbing in Ashburn

Ashburn, VA (20146)

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Reviews That Mention Benjamin Franklin Plumbing Near You

Benjamin Franklin Plumbing
5.0
I purchased an Angie's List Big Deal for this service and it was really good. I liked everything. We had to change the date of the service and they were very flexible and accommodating. The guy who came out was very professional and his recommendation was not just to make money. He worked like someone I could really trust and all of his recommendations were things that we needed. We have him scheduled for something else in the next couple of weeks. He was not pushy to get it done; he just told us that we needed to get it done, but we told him we wanted to break it out so there would not be a lot of financial cost to us. He was very understanding, but at the same time he let us know how important it is. The whole thing was excellent and I would refer them. The guy who came out was amazing. We spent about $200 above the price of the Big Deal. The price was affordable for us.
- Marta O....
Benjamin Franklin Plumbing
5.0
They were prompt and courteous. They did the job that was requested of them. They were good about calling back to follow up to make sure everything was okay.
- Sheila A....
Benjamin Franklin Plumbing
5.0
It was positive. They did a fine job. It didn't cost more than the big deal I purchased. They're on time. They're kind and courteous. The only problem I had with the guy is that he had a new cellphone he was trying to use to make calls. I had to wait for him to do that. Workwise, everything was fine. They did a good job.
- Peter B....
Benjamin Franklin Plumbing
5.0
It was fine. He also gave me some advice on what else I might want to do. Nothing stands out besides the fact that they were very courteous and professional. They were good and it's all working fine. It definitely helped out.
- Richard B....
Benjamin Franklin Plumbing
5.0
The plumber called up before coming and arrived on time. He showed me my choices in writing. After my selection, the work was done quickly and neatly.
- Jean P....
Modern Mechanical
5.0
Excellent!!! They made the appointment right away, came out and it need replace. A soon a they got approve, they installed within two days after approval. They send a text with a picture on who is the tech. With a paragraph about them.
- Charilyn C....
Benjamin Franklin Plumbing
5.0
I purchased a big deal offered by Benjamin Franklin plumbing on Angie's list. when I called to schedule the appointment, I realized that the franchise that offer the big deal does not service my area. But Benjamin Franklin honored the big deal coupon anyway and scheduled my appointment with another franchise. On the day of the service. Dave arrived on time and he was very polite and knowledgeable. He did a whole house plumbing inspection, he went over the details of all the work that needs to be done. and replaced my outdoor faucet with a new frost free faucet. overall an excellent plumber! I was also delighted to find out that Benjamin Franklin plumbing offers a membership that covers tune-up and inspection on electrical, plumbing, heating AC, plus gutter clean-up.
- Bingling W....
Benjamin Franklin Plumbing
5.0
Benjamin Franklin fit us in their busy schedule. Arrived onetime. ToDiagnosed the problem. Recommended replacement of kitchen sink strainer & other hardware. Reasonable price. Friendly/Competent service.
- David H....
Benjamin Franklin Plumbing
5.0
They did a good job. I did some comparison shopping and their price was reasonable. They were on time and polite. They just went about their business and weren?t intrusive at all. They gave good advice. I would use them again in future if need be.
- Pat A....
Benjamin Franklin Plumbing
5.0
They were here on time. They have gone through the billing process with me and they have shown me the things. So far I have been happy with them. The price is a little shocking but I think that is the price that is being charged. When I asked them if I could go over the weekend and find faucets on my own, they said that it would be fine and I could do that and if I found something cheaper they would come next week and do the work. They are giving me the option of seeing if I can get the price down by buying it myself. They said they will not charge me the service charge for next week. They were very responsive. They gave me a window and then called and told me when they were on their way within that window. They were professional. They put booties on because it was raining when they came in. I would use them again in the future.
- Cathleen F....
Benjamin Franklin Plumbing
5.0
The experience was just fine. The plumber who came out was knowledgeable, accommodating, he was articulate, and he definitely knew what he was doing.
- James W....
Benjamin Franklin Plumbing
5.0
It went well. They showed up on time. It didn't cost more than the big deal purchase. They did precisely what they said they were going to do. They did that in a timely manner. He offered some options and terms of bringing our system up-to-date but that's something we're considering down the road. They did a good job.
- Madelyn D....
Benjamin Franklin Plumbing
5.0
Benjamin Franklin Plumbing was extremely professional from start to finish. Upon purchasing the service via online special, I was immediately contacted to schedule the appointment. The service tech showed up on time and performed the work as described.
- Jonas H....
Benjamin Franklin Plumbing
5.0
I was very pleased with their service, review, and explanation. They were prompt and they waved the service call fee because someone was in the area and there was no actual work being done. I appreciate their opinion and the price was good too.
- Jennifer S....
Benjamin Franklin Plumbing
4.0
Generally, we were satisfied. There were additional charges. It took them more time. They didn't come prepared with the parts.
- Jeffrey H....
Benjamin Franklin Plumbing
3.0
I was not thrilled with Benjamin Franklin. The cost to replace the faucet was higher than initially indicated. It wasn’t just the question of replacing the faucet. They had quite a few upsells that they were looking to do; maintenance plans. I just felt like they were looking for more. I was just a little uncomfortable on how much they wanted to move on to bigger projects. They never actually contacted me to set the appointment so I had to call them. It was a big deal purchase. The cost worked out to $600. It wasn’t the greatest experience.
- Eric E....
Benjamin Franklin Plumbing
3.0
He did it and now the toilets do not even flush the way they are supposed to. I cannot remember what I paid for this. I did not think that it was worth it.
- Dawn T....
Benjamin Franklin Plumbing
5.0
I spent a lot. I was comfortable with what he was saying so I went ahead and purchased it. The technician that came out was on time and he explained everything to me before he did anything. He told me the price ahead of time. Once I agreed, he started his work. He explained about the trap. He didn't have to put that in, I could have used my old trap but he explained to me the difference. Whenever I need any plumbing job done, I will be calling them back. He cleaned up the place when he was done.
- Molly B....
Benjamin Franklin Plumbing
5.0
Ben Franklin was very professional throughout the entire process. It was very easy to schedule a convenient appointment day/time. The service person who came out to my house was very polite and professional. Upon inspection of my outdoor hose/faucet he concluded that the work that needed to be done was unfortunately outside of the scope of the deal. He explained exactly what needed to be done and why these actions exceeded the terms of the deal. I agreed w/ his assessment. He then told me that I would be eligible for a refund and that he would let his company know in case they were contacted that no work had been performed. He did not charge me for his time in coming out to my house. He left me w/ a list of steps, tasks that would need to be done in order to get my outdoor faucet fixed. Although the deal did not work out, I would totally hire this company again.
- Jennifer M....
Benjamin Franklin Plumbing
5.0
It was an Angie's List Big Deal that I purchased. It was great, it was fantastic. They did not charge us any more than the $119 cost of the deal. I'll possibly use them again but we prefer to use local people and while this company had an address local to us, it was actually a national service. It was like a franchise of a national company. The guy that came to our house was punctual, professional, very helpful, very nice, and very kind but unfortunately if we were to call Benjamin Franklin Plumbing again, they might not send the same guy. We had no issues with their service whatsoever, we just liked that particular guy.
- Edward D....

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