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Recent Dog Grooming Reviews in Federal Way

  • Scruff to Fluff
    5.0
    Scruff to fluff is great. They put up with my very difficult dog who does not like her legs or feet touched. Nice people and they do nice work!
    - Lisa H.
  • PETCO
    1.0
    On April 25th 2021, I took my dog in to get groomed, nail trim and his anal glands expressed. My partner went to pick him and the groomers told her that they could not trim his nails because of how nervous he got which was no big deal, but they also told her that his tongue turned blue due to stress. When seeing my partner our dog was visibly distressed so she grabbed him and left. She calls me since I work at an animal hospital asking if that is normal. Which it is not, a tongue turning blue means there is a lack of oxygen. So, they were either choking him out or he was so freaked out that he couldn’t properly get oxygen. Why did they let it get to that point? That is irresponsible. I thought Petco was about animal safety and health. After getting home, angry with how my dog was treated I called the customer service number and left a complaint with a representative. I did not want my money back, I was just upset with how my dog was treated. On April 27th 2021, the manager of the Petco called me seeing my complaint and wanted to hear what happened. Again, I stress that did not want money and I understand that they couldn’t trim his nails no big deal. I was worried on how they handled my dog because he is a traumatized rescue. Other groomers have had difficulty trimming his nails in the past but not to this level. On May 1 2021, we took him to his Vet to get his nails trimmed. They brought him out not trimming his nails because of how scared he got, peeing all over the place. This has never happened before so whatever happened at Petco has scared him. They gave me meds to calm him down so next time we brought him back they could trim his nails. They also told me they had to empty his anal glands because they are full. Furious that Petco did this to my dog and also charged me for Grooming, Nail trim and Anal Glands but only did the grooming. I once again call the customer service number this time I wanted my money back. They filed my complaint and I was supposed to hear back from a manager. As of May 6 2021 I have not. I will never go to another Petco again for the treatment of my dog was not okay at all and charging for things they did not do is not right.
    - Cole J.
  • MASER'S GROOMING & PET BOUTIQUE INC
    1.0
    This business is unacceptable customer service. Today I went in to have my dog grooming for a professional shoot he was in. I had a particular way he needed to be cut . There was one lady that checked him in that asked if we were doing his same cut. I said no and explained what I wanted she said” yea we won’t be able to do that . “ he has a few mats. I said well if you can just not shave him that would be fine. She grabbed Paula the one who would be grooming my animal. I acknowledged her and said hi she didn’t say hi back. I explained what I wanted and she looked at him and was talking over me and said “ you should of brought him in sooner”. I mentioned I’m doing the next I can to catch up from other things with covid I was t able too and she said “ well we are going to have a hard time too”. I mentioned I was open to suggestions to not have him shaved and with an attitude she said “ we will try” but it’s going to be half of his hair. I left and felt uneasy like my dog wasn’t safe with them and that they were not going to even try to accommodate me. What kind of business treats customers like this and doesn’t even try to figure out a solution to make me “ the customer” satisfied . I didn’t appreciate both employees rude unprofessional behavior towards me and I will not be going back. I will make sure all of my friends with pets don’t even consider this business .
    - Carmen R.
  • COUNTRY KENNELS
    5.0
    Country kennels has been absolutely wonderful. They have watched my dogs countless times and they wag their tails every time they go. I feel at ease leaving them for a week here and there because they post pictures on facebook of them playing during play time. They go above and beyond and have the most incredible staff. This kennel is a 5 star resort for animals.
    - Chelsea B.
  • Comfy Kitty
    5.0
    Alex and his wife Dense are such nice people. Alex has done our cats for years and we are always please with the outcome. Our cats love Alex and are always relaxed and happy after their grooming. Highly recommend!!!
    - Denise W.
  • A Golden Touch Pet Boutique
    5.0
    She always does an absolutely wonderful job. She is kind and patient with my puppies. I wouldn’t let anyone else groom them :)
    - Jaclyn S.
  • COUNTRY KENNELS
    5.0
    Great! We trust this location to watch after our animals because we know that they are taken care of. They get to play with other dogs once a day and before you pick them up its optional to have them bathed so they are all clean before you take them home.
    - James N.
  • A Golden Touch Pet Boutique
    5.0
    I now have been going to Judy for years and her service is impeccable. She bathes and grooms my dog, being careful to do the small changes I sometimes ask for. The dog I currently have is sensitive, and she handles him in a calm and gently firm manner, and he lets her do what she needs to. She sometimes spots things that I have missed and recommends a visit to our vet. She has been right every time. I highly recommend Judy and Golden Touch Pet Boutique..
    - Avis J.
  • A Golden Touch Pet Boutique
    5.0
    Judy exceeded my expectations. The old groomer seemed to be challenged with my dogs fur. Judy is very experienced and strives to meet her customers expectations. She gave my dog the perfect cut. He looks so adorable after each visit. More importantly my dog likes going to see Judy.
    - Diane T.
  • A Golden Touch Pet Boutique
    5.0
    Excellent. I have taken my dogs to Judy for years. She is experienced, thoughtful, treats each dog with concern for its individual needs, is quick to notice signs that the dog might have medical concerns, and my dog prances out like he is ready to be entered in a show!
    - Avis J.

Dog Groomers in Federal Way

Companies below are listed in alphabetical order.

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