Bert's Well and Pump Service

Founded 1987 • With Angi since June 2019

We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Call or click to connect with us today!

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

5.0

(64) Verified Reviews

Ratings Distribution

5

64

4

0

3

0

2

0

1

0

Rating Details

Price
4.9
Professionalism
5.0
Punctuality
4.9
Quality
5.0
Responsiveness
4.9

Read reviews by category

well & water pump repair (60)pool cleaning (5)
Showing 1-25 of 64 reviews
Debbie Lou H.
5.0
11/17/2022
Bert's did an excellent job drilling our new well. They cleaned up after the process and were helpful answering questions we had.
Description of Work
New well drilled
Category
wells
Cost
$2,500
Hire Again?
Yes
Aaron J.
5.0
10/11/2022
Bert's knows pumps! My pump was not developing sufficient discharge pressure and I was pretty sure it needed to be replaced. Instead, Bert gave some attention to areas that needed maintenance and replaced some fittings that were no longer serviceable. The result was a fully operational pump at a price much lower than I expected to pay. Bert's Well and Pump Service has earned my business by treating me right and doing the work right.
Description of Work
Fix lawn irrigation pump
Category
wells
Cost
$225
Hire Again?
Yes

Service Provider Response

[Member Name Removed], thank you for taking the initiative to share a review, we deeply appreciate that!
Christopher H.
5.0
10/11/2022
Excellent, Burt was able to figure out my problem was from my irrigation system and not from my well or my pump.
Description of Work
Service call
Category
wells
Hire Again?
Yes
Lawrence D F.
5.0
10/09/2022
So thankful that Bert's understood how critical is was to get my HVAC working. Great help from Tara to cut through permit problems and keep me informed of timeline. Bert made sure the job was done right, reconnected the system, checked everything out , answered questions and stopped by later to make sure system was running properly. Highly recommend this company.
Description of Work
I needed a new discharge well for Florida heat pump
Category
wells
Hire Again?
Yes

Service Provider Response

It has been our extreme pleasure to have had the opportunity to provide you service and to get to know you! What a wonderful surprise to know we have so much in common....please know we genuinely care and are here for you in any way! (this is Taraleigh)
Sandra H.
5.0
10/02/2022
This local company really does attempt to help customers out in a "critical" situation , as well as fitting you in for more routine maintenance issues. (This property is a new home for us, so we are still learning about existing systems and finding people to help out with items.) I called Bert's Well & Irrigation's office Monday morning, explaining that over the weekend the irrigation pump in the garage had started leaking , and that the yard seeding company was going to be coming today or Tuesday to do fall seeding. (Of course ideally for seed germination and young grass growth, it is wonderful to be able to use a yard irrigation system instead of dragging hoses everywhere to water the yard 2-3 times per day for a few weeks.) The receptionist was very nice and said they would try to work us in to their schedule. I sent pictures to her of the leak area of the pump, so that they could be forwarded to the technician (Bert). He fortunately was able to get to us later that morning and immediately wasted no time getting to work and getting it repaired. (no chit chat- identified problem- got job done and was off to next customer.)
Description of Work
Emergency Repair of Irrigation Pump System the day of/before a seeding company was scheduled to come apply grass seed to the yard.
Category
pool cleaners
Cost
$260
Hire Again?
Yes

Service Provider Response

Thank you so much for reaching out to us! Part of your "job" is to also assist and educate....the more you know, the better equipped you are to make decisions, with anything! That's our motto anyway :) What a pleasure to know you and appreciate your kind review!
Tim M.
5.0
08/30/2022
Very professional, very interesting operation to watch. It took about 3 hours to drill and install the well and pump. We are very happy.

Images

Review for Bert's Well and Pump Service - 130 Lumar Rd, Smithfield, VA - 39854208Review for Bert's Well and Pump Service - 130 Lumar Rd, Smithfield, VA - 39854208
Description of Work
Drilled and installed a handpump well
Category
pool cleaners, wells
Hire Again?
Yes

Service Provider Response

So glad you are pleased, we do our best and care about the satisfaction of every single client! Please let us know if we can ever be assistance!
Ryan E.
5.0
06/06/2022
Bert’s well service is an excellent company. They have serviced our well twice, and both times, were able to fit us in rather quickly, and were very attentive to details of getting our well up and running for our irrigation system. Instead of just saying we need to replace our whole system like another company told us, they were able to diagnose and only replace the parts that were needed, saving us time and money. I would highly recommend them for anyone needing well service.
Description of Work
New Packer/well blow out/service well
Category
wells
Hire Again?
Yes
Jay A.
5.0
04/04/2022
Went great.Berts did a great job and were prompt and cleaned up.I would use again and highly reccomend them
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
Darin N.
5.0
03/08/2022
Perfect! BERT IS THE MAN! He'll get you straight. Communication is good, and service is as professional as it can get. You need some well work done, no need to research, I've done that for you👌💪😉
Description of Work
New shallow well
Category
wells
Cost
$2,500
Hire Again?
Yes
Mark S.
5.0
02/28/2022
Outstanding. Bert’s was extremely fast and very affordable. Had our water back up and running quickly
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
Cara W.
5.0
11/02/2021
I couldn't be happier with Bert and Taraleigh. They called me right before going on vacation to get things started and made sure the process moved quickly and smoothly. Taraleigh was incredibly sweet and easy to communicate with. I'm so thankful that they were a part of my home construction.
Description of Work
Well and pump installation
Category
wells
Cost
$3,300
Hire Again?
Yes
Robert H.
5.0
10/26/2021
My elderly Mother lost her well and along with it her only water source. Berts was not only quick to respond but was genuinely concerned for her situation. They moved quickly and professionally to get her a new well and pump in in some less than stellar conditions. Clean efficient and professional, these guys are your best choice for great service.
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
John B.
5.0
10/26/2021
I was impressed first when I called and talked to Mrs Bullock. She was very knowledgeable with the type of service I was needing. She stated that Mr. Bullock would call and review my needs. He stated that he would evaluate the pump and well for the cause of the problem. His professional was outstanding and after his evaluation he was able to fix my problem. It’s been (3) days now and the pump has maintained pressure and the pump hasn’t started running. I’m very impressed with there service and highly recommend them to anyone needing there help. (5) stars.
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
Karen M.
5.0
07/16/2021
Bert arrived as promised, provided an estimate, took care of the required permit and completed the work on schedule. Couldn’t ask for better service from him or his sweet office manager, Taraleigh. Highly recommend!
Description of Work
Drill new well for geothermal heat pump
Category
pool cleaners, wells
Hire Again?
Yes
John B.
5.0
06/16/2021
Berts responded to our call for assistance quickly and sent staff to assess problem. The issue was not something they handled but actually called another related business and asked that they send someone to fix the problem. The issue was resolve the same day. Berts exhibited an unusual lever of customer service and represented a concern for customer service even if they did not actually do the work. They even checked to see if everything was addressed. Highly recommend Berts!!!!! Amazing experience.
Description of Work
I called seek assistance on a well pump issue for a house we own and rent. The house is a family property that we have recently reacquired.
Category
wells
Hire Again?
Yes
Ira F.
5.0
05/11/2021
Bert is super thorough with his troubleshooting. He was able to identify the issues within an hour. The price seems reasonable as well. He will be my go-to guy if I ever have any more problems. Thanks.
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
Willis T.
5.0
05/11/2021
They are the best! A+++++. Fantastic
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
James H.
5.0
05/11/2021
Very professional from 1st call to job completion. I called them while in Virginia and they did outstanding job in a crunch for me. You will not be disappointed. Quote was spot on.
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
Billy B.
5.0
05/11/2021
Seamless. Great customer service. Quality workmanship and very professional.
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
MaryElizabeth C.
5.0
05/04/2021
My husband and I found ourselves with hardly any water pressure, an angry pump, leaks and an outdated well.... Clearly we needed to get this fixed quickly. We were referred to Bert and he came by to assess the situation that same evening; we needed a new well drilled. Within 2 days, Bert and his team took care of the permit authorization with the city and were ready to get to work...The team worked meticulously and efficiently, respectful of property, accommodating and very pleasant and the customer service is top notch! We now have a new system and better quality water. Bert, Tara and the team saved the day... they deserve 10 stars!
Description of Work
New Well Pump and System
Category
wells
Hire Again?
Yes
Mike B.
5.0
04/28/2021
Fantastic Service. Was told by another well pump service the well needed repair or replacing. Bert's came out diagnosed a much easier fix and had me squared away within an hour!
Description of Work
Well would not hold pressure
Category
wells
Cost
$125
Hire Again?
Yes
Sherry M.
5.0
03/11/2021
Top notch! Totally professional and and an excellent job was done. I am very pleased and will recommend Bert to my friends and on the neighborhood app.
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
Kelly P.
5.0
03/11/2021
A+ Quality, Professional and Prompt service! I would definitely use again and recommend for any well & pump service needs. Bert and Taraleigh are a Great team that will have your issues completely resolved promptly. First time I had well pump installed and moved from one area of my yard to another and second time was spring maintenance. Bert's well and pump service is my Go To for well service.
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
Tom Z.
5.0
12/04/2020
It went great. Bert showed up on time, did a great job and cleaned up before they left. I would recommend them to anyone
Description of Work
Wells & Pumps
Category
wells
Hire Again?
Yes
William S.
5.0
10/21/2020
Totally, spectacular; Bert has extreme knowledge of drilling and building pumps for irrigation systems. In August, Bert and his team drilled my water well and installed the pump. Everything was so professional i wanted to be apart of the process. They place boards on the land to minimize any soil shifting or destroying my property. Genuinely courtesy and respectfully, the characteristics are simply a part of who Bert is. Very responsive and communicative to calls and helping DIY little items. I call for support to install the Rid-O-Rust siphoning system, he gave me step-by-step in how to achieve success. Well needless to say i broke the one-way valve by over tightening. Mr. Bert came immediately to my resident with a replacement part and install it, simply by a call. Bert’s Well and Pump Service is a model example of Angie’s List. Communication is Key and Bert’s Well and Pump Service has that “Key”. It is honestly amazing to see him work effortlessly, a sense of pride and passion for the work and customer sincere satisfaction. I have shared Bert’s professionalism (great prices) with coworkers; one need a well and pump, another need a pump replaced, a third is survey the need for well and pump. I shared my Bert’s Well and Pump Service with family members; in South Carolina how exciting it was to save and receive the best around service. I am looking forward to Bert’s Service to service my home future well and pump maintenance life cycle.
Description of Work
Drill well, service water well pump and install a rid-o-rust siphoning system.
Category
wells
Cost
$95
Hire Again?
Yes

Phone

Address

130 Lumar Rd

Smithfield, VA 23430

Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed

Website

http://www.bertswellandpump.com

Other Information

Services Not Offered

Ask for details

Payment options

Visa
MasterCard
Check
Licensed
Trade License Number
2705172297
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
06/30/2023
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

Please call for more details.
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Bert's Well and Pump Service is currently rated 5 overall out of 5.

Bert's Well and Pump Service is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bert's Well and Pump Service accepts the following forms of payment: Visa, MasterCard, Check

No, Bert's Well and Pump Service does not offer free project estimates.

No, Bert's Well and Pump Service does not offer eco-friendly accreditations.

Yes, Bert's Well and Pump Service offers a 0% senior discount.

Yes, Bert's Well and Pump Service offers emergency services.

Yes, Bert's Well and Pump Service offers warranties.

Bert's Well and Pump Service offers the following services: Wells & Pumps