ACE Physical Therapy & Sports Medicine Institute

The team does good work, pays attention to patient needs.

The Ace staff made my recovery process as painless as possible. Went from unable to perform daily walk to 4-5 miles daily with minimal pain.

Overall great experience. From 1st day to last, Tonya and staff were very helpful and friendly and I saw progress after every visit.

They were great. Everyone very friendly and helpful, and I definitely feel my should getting better.

I came in here unable to straighten on out my arm and through 5 months of therapy can now say I’m back to 100%. It’s partnership, looked forward to my sessions & trusted that Mukul, Greg & Danielle would guide me in the right direction.

I can't give the folks at ace - I worked with greg and mukul - high enough praise - simply splendid work.

Good experience – staff took tinge to explain exercises; personalized treatment; very friendly and caring therapists.

Back and quads were very stiff and sure now as good as they’ll got.

The team was attentive, and challenged me as such I fell I was able to make a speedy recovery.

It was a similar experience and it was very positive. I was a morning person and they were available very early.

As far as the physical therapy itself, it was average, nothing great. The "F" grade I am giving ACE is due to the administrative side. When I first signed up with ACE they gave me a document that stated that they had contacted my insurance company on my behalf and that I had a $0 deductible and a $0 co-pay. I went to Ace for about 2-3 months until I started feeling a little better. A couple of months later I received a bill from ACE for $770.00! I called my insurance company and found out that I had have a $3000 deductible in my plan! Not to mention my insurance company also had no record of any representative from ACE calling to inquire about my benefits. I called the ACE billing department and spoke with a woman named Carmen. She refused to accept any responsibility for passing along incorrect information about my insurance benefits. First Carmen suggested that my insurance company (not ACE) had made the mistake. She went so far to even suggest that my insurance company purposely deceived ACE by giving them the wrong information. She then proceeded to try blame me for not knowing my insurance policy! Does that mean I should assume that ACE, a health care provider for over 10 years, does not know how to inquire about a patient's benefits? If the billing department at ACE had done their job they would have known that I needed to pay a $70 deductible with every visit. Besides, even if I had gotten the details from my plan how was I supposed to pay them when they believed that I didn't owe anything? Poor, very poor. If I had know that I would have to pay a $70 deductible for each appointment I would have not gone to ACE for 3 months. I've gone to several other physical therapists and health care providers and this is the first time I have ever had this problem.

I was very disappointed with the physical therapy from this location. My first day I met with the certified PT but was then handed off to a person who was still in training and did not watch my movements nor did he tell me how many repetitions, etc. On one of my visits, the receptionist, who perhaps was in training to become a PT instructed me to do certain exercises, such as a shoulder shrugs and lateral raises. I am a personal trainer and I know that you do not have someone who has an impingement and a right upper trapezius that is compensating do shoulder shrugs the scapula needs to learn how to fire the correct muscles, they didn't do this. They socialize and talk to each other more than watch their clients. If I operated my business like this I would not be in business. I called my Ortho's office to complain about my experience. This location is like a fast food restaurant, they pack in as many patients as possible and provide the least amount of educated guidance. After 3 sessions I began to experience horrible headaches due to incorrect manipulation of my cervical spine and discontinued my therapy. I have now moved to Physiotherapy Associates in Reston and the difference is night and day. I wonder if the PT at this place is properly educated. Do not go there if you need to be rehabilitated properly.

I was pleased with the treatment. Staff is friendly and knowledgeable. I learned how to manage the injury on my own.

Great experience, when Pt started was having trouble functioning day to day with shooting pain down my left leg. After 8 weeks, I'm feeling great.

Dr. Tonya and her staff are great. They provide excellent service and the great care of the patients.

I really enjoyed physical therapy! I learned a lot about stretching and exercises. The staff is awesome!

I have used ACE PT before and they really helped my back to recover. I decided to try out their new ACE Massage service and it was the best!! The massage therapist is very professional and excellent in providing massage treatment. It was a therapeutic massage and really made a difference. The room had excellent sound proofing and was very inviting and relaxing. I highly recommend the new ACE massage therapy service that complements the ACE PT offerings that are equally superior to any other clinics I have used.

Kathy, Jim, Danielle and the whole gang are and excellent team providing excellent therapy and respecting people's tight schedules. They keep thinks light and positive and keep you moving, but will make you do the work needed to get back to your previous condition and beyond. This was actually my second go-round with this shop and though the faces had changed since my time, the great service continues. As I can't seem to stop myself from playing lacrosse and softball, I will likely be back and will make ACE my first choice.

Ace P.T. team is professional, welcoming, and knowledgeable. They gave me clear guidance through my exercises. Although done with safety first, they challenged me and I have regained confidence in my knee.

All the exercises were explained and followed in detail at first. Later sessionswere mintured but I was allowed to go at my own pace which i appreciated- thanks

Overall, it was excellent. The lead PT, Kathy is awesome! Her staff is great as well!

The whole team at ACE is terrific. The provide excellent PT service and do so with a smile. This was my 2nd experience with ACE (tennis elbow) and I would defiantly recommend them to friends and family.

It was a very pleasant experience. Therapists are friendly and pushed on to do the harder stuff than I thought I could. I will come back after ankle fusion.

Strength neck muscles and helped reduce pain in the neck. Requires lots of work on the patient's part to help make the program work. Great motivation from the P.T.

When I started I was hunched over and in pain. Now I am straight and strong and hardly any pain in my back. Cathy and her team are amazing and very, very positive and friendly.