Bells Mill Auto Care

Founded 1999 • With Angi since June 2010

Bells Mill Auto Care is a full service auto repair facility that has built their solid reputation over the past 15 years with honesty, quality work, and an eagerness to exceed our customer’s expectations . We have been a Napa AutoCare Center for 15yrs also. We are also a Repairpal Certified auto repair facility.

Amenities

Free Estimates
ask for details
Warranties
yes
Senior Discount
10%
Eco-Friendly Accreditations
Yes
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.5

(40) Verified Reviews

Showing 1-25 of 40 reviews
Matthew M.
5.0
08/24/2017
As someone who values quality work, I have been a customer for over 40 years, as was my father before me
Description of Work
Most recently I had new rear brKes put on, but I have been a customer for over 40 years.
Category
auto repair
Lori S.
5.0
04/11/2017
Good value and great customer service. Russ thoroughly explains all repairs and gives options to make sure you get the value you want. Work is done quickly and they communicate well to keep you up to date on progress if it is a big job. Will use either NAPA parts or original manufacturer parts based on your preference. New have had many great experiences working with Russ and his team.
Description of Work
We have taken all of our family cars to Bells Mill for everything from state inspections to major repairs.
Category
auto repair
Jared A.
5.0
04/11/2017
Great as always.
Description of Work
Minor auto repairs
Category
auto repair
Roger N.
5.0
07/14/2016
unknown
Description of Work
Promptly diagnosed and fixed problem.
Category
auto repair
Victor S.
5.0
06/21/2016
unknown
Description of Work
Fixed my son's power steering issue. I have been using them for the past 15 years and they have never let me down! Best auto care in Hampton Roads!
Category
auto repair
Holly K.
5.0
05/04/2016
unknown
Description of Work
.
Category
auto repair
Jared A.
5.0
03/24/2016
unknown
Category
auto repair
Ann H.
1.0
03/10/2016
.
Description of Work
Took car in for State Inspection. Told me it needed $300 worth of repairs. Tried to guilt me into having repairs done immediately or car was unsafe to drive home. Completely false. Repairs required were only around $50 at a reputable shop.
Category
auto repair
Scott C.
1.0
02/10/2016
unknown
Category
auto repair

Service Provider Response

We have no record in our database as to this customer having repairs.
Art C.
4.0
01/29/2016
.
Description of Work
.
Category
auto repair
Lori S.
5.0
01/22/2016
unknown
Description of Work
Russ and his mechanics at Bell's Mill provide superb service at a great price. On this visit they mounted, balanced, and aligned 4 new tires, provided a full factory interval service and performed a state inspection. We have taken our cars there for years. They provide great value and Russ is very conscientious about telling you what you really need to have done and what can wait. He will also recommend ways to get lower prices as well as other other provides if they are not able to do something. They finish the work when promised and at the price promised. We highly recommend Bell's Mill Auto.
Category
auto repair, car inspections
Brittany C.
5.0
01/08/2016
unknown
Category
auto repair
Art C.
4.0
12/15/2015
unknown
Category
auto repair
Ann H.
1.0
10/21/2015
unknown
Description of Work
failed annual state inspection. Wanted to do several unnecessary repairs which did not need to be done. Took the car to another shop and it passed inspection.
Category
auto repair, car inspections
Victor B.
1.0
04/15/2015
Unbelievable but true! Please read this before you take your car to this shop. Our 1 year old car was taken in for a routine state inspection and left to be picked up later. Upon completing the inspection the shop manager made the decision to have an employee use our vehicle to give another customer a ride home. On the way back to the shop the employee wrecked resulting in a total loss of our vehicle. It would have been cheaper to get an expired inspection sticker ticket.
Description of Work
State inspection
Category
auto repair, car inspections
Sherri R.
5.0
04/21/2014
They were informative, efficient, very punctual, honest with repair work, and very flexible. I have been going to this particular company with all of my car problems, and I would recommend this provider to any Angie's List member. They are great!
Description of Work
They helped keep my car maintained.
Category
auto repair
Luanne C.
5.0
04/09/2014
The service work was beyond exceptional, which is almost unheard of today. The service provider was polite, timely and detailed. If anything changed while working on vehicle he would come out to keep me informed. Fairly priced and tells client right up front, if quote changes, as he works on the vehicle the service provider will come out and update client on progress. The service provider has always been consistently excellent. The client does not have a lot of car knowledge but finds it refreshing that the service provider treats his clients with respect.
Description of Work
Service Provider did lots of services on my automobile. The most recent work was the 30,000 mile maintenance service.
Category
car inspections
Art C.
5.0
03/31/2014
Easily scheduled the service. Talked with me about the repairs and costs. Provided ride home.
Description of Work
Serviced my car.
Category
auto repair
Betty S.
5.0
03/31/2014
ordered and installed headlight in and out very professional !
Description of Work
State Inspection
Category
auto repair, car inspections
Jared A.
5.0
03/31/2014
They have been nothing short of fantastic! Always respectful and truthful to my wife. Always quick to provide options and best course of action based on desired cost structure. Send updates via email when service is required.
Description of Work
Auto Service for primary family vehicle.
Category
auto repair
Herbert M.
5.0
03/17/2014
They weren't able to fix the problem not by no fault of the shop. We needed to have something removed with a special part. We were pleased with their honesty and will use them again in the future,
Description of Work
car repair
Category
auto repair
Bruce W.
5.0
02/15/2014
I needed a routine service for my 2008 Ford Explorer and it is always time consuming to leave my car at the dealership, so I decided to try Bells Mill Auto and was pleasantly surprised at there professionalism and neighborhood hospitality. The owner actually wrote up my service ticket!!! The cost was extremely fair and the work was done quickly, even with me being a walk in. Great service, I will use them again.
Description of Work
Convenient Auto Care
Category
auto repair
Luanne C.
5.0
08/15/2012
Fabulous. Made the call, arrived about 15 minutes later. Was on my way in less than an hour.
Description of Work
WOW!!! Absolutely the BEST experience I have ever had with an automobile service business. Polite, prompt, HONEST, fair. I was greeted promptly, my car was taken to the service bay and I was on my way in less than an hour. Price for inspection is mandated by the state. All my paperwork was in perfect order. I could not be more pleased.
Category
auto repair, car inspections
James/Leslie V.
5.0
05/07/2012
I thought they were very thorough at helping us with the problem. They were very quick. I didn’t wait very long at all for the service to be completed. They had plenty of appointments available to accommodate our schedule. The price was good. They were very responsive. They updated us throughout the day when they had our vehicle. When we called back with questions they helped us out without a problem. They were very professional. I will definitely go back.
Description of Work
Bells Mill Auto Care. I have been there several times with different vehicles.
Category
auto repair
Cindy M.
5.0
02/03/2012
The team at Bellsmill Auto is always very honest and always does a great job. If you have a problem that is not an issue they will not try and sell you services you don't need. I will use Bellsmill Auto again in the future.
Description of Work
I took my vehicle in to get serviced last month.
Category
auto repair

Phone

Address

964 Bells Mill Rd

Chesapeake, VA 23322

Service Categories

Auto Service
Auto Inspections
Auto Radiators
Auto Transmission
Auto Towing
Auto Mufflers

Other Information

Services offered

All services for all makes and models

Services not offered

Shuttle service.

Payment options

Check
Visa
MasterCard
Financing Available

FAQ

Bells Mill Auto Care is currently rated 4.5 overall out of 5.

Bells Mill Auto Care is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bells Mill Auto Care accepts the following forms of payment: Check, Visa, MasterCard, Financing Available

Ask Bells Mill Auto Care for details on free project estimates.

Yes, Bells Mill Auto Care offers eco-friendly accreditations.

No, Bells Mill Auto Care does not offer a senior discount.

Yes, Bells Mill Auto Care offers warranties.

Bells Mill Auto Care offers the following services: All services for all makes and models