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Killenair

Heating and Air Conditioning, Water Heaters

About us

KILLENAIR is the premier source for all your HVAC contractor needs in the San Antonio, TX area. You may need your air conditioner repaired, your furnace fixed or your air filters replaced. No matter what you’re looking for, KILLENAIR provides a quality mixture of customer service, affordable prices and prompt, professional installation, repairs and replacement.

Business highlights

Emergency Services Offered

Services we offer

Heating & air conditioner, furnace, repair and replacement, cleaning drain lines, duct work installed, repaired & replaced.

Services we don't offer

We do not service high rise buildings at this time

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 26-50 of 50 reviews

James R.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
,,,
Description of Work: ,,,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jamie S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They actually came out to service during that time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jana F.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
better than expected
Description of Work: AC repair to compressor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CHRISTINE B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent service and reasonable cost. I highly recommend them and will be calling them again soon for my annual check up for my HVAC/heat pump.
Rating CategoryRating out of 5
Yes, I recommend this pro

Adam B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They had to replace heat pump system. We were not billed for this amount as it was covered by our home warranty except for the first $65.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Francis M.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We tried for three weeks to get the quote for repairs. To date nothing has been provided. After two telephone calls, a week apart, I was told TWICE that "I was wasting her (the office manger's) time. |I had an a/c problem and after three weeks I finally had to contact my home insurance company to get info to proceed. |VERY unprofessional, discourteous, they delayed my repairs for over a month in a Texas summer. |Makes me seriously doubt your recommendation service!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$65

Justin R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC tuneup. Very friendly. Took time to answer all my questions and provide suggestions for better use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Valerie A.
05/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The repair guys that came out was very annoying by trying to be flirtatious and asking way too many personal questions that I did not care to answer. He was also making insenuating comments, not professional coming from a service repair guy in my home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$60

Response from Killenair
To our valued customers, This post is in reply to the latest post. Sometimes all though we stride to, we can not satisfy 100% of the time. Our record can speak for itself. As a company we do our best, We ensure you that the character in each technician is solid and want nothing more than to please each homeowner. We do not take defamation of character lightly, we assure you that we will continue to give !00% to all through professionalism, competent technicians and competitive costs in your investment. Sincerely, KILLENAIR, LLC

Chuck F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna T.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Bryan checked the entire unit, inside and out and found a non functioning sensor for the defrost cycle and reset our thermostat for emergency use of heat strips if we should have further problems. Very nice, courteous. Have used Killenair for HVAC service for 2 years.
Description of Work: Service call to check heat pump freezing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna T.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were great and very good. They had a problem placing our appointment but they came. I was happy with their service.
Description of Work: Killenair replaced all of our ducts in the attic. They also did our heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Dorothy T.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Replaced HVAC unit. FABULOUS people and experience!!!!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
As a previous Angles list customer said... don't walk, RUN to Killenair for all your HVAC needs! I have never had such a positive OVERALL experience with a contractor in my life! From the initial telephone conversation to the final handshake, Killenair proved they are THE BEST in what they do! Customer service, quality of work, cost effective, integrity... all above reproach. Killenair is MY HVAC resource for life!
Description of Work: Inspected and cleaned the coils on two residential AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Killenair
[removed member name], We were very happy to hear about your satisfaction, thank you so much for the wonderful review. Please let us know if we can help you in the future.

Dorothy T.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Don't walk, run to this company for your air conditioning needs. I can't say enough great things about the way they handled the entire transaction beginning with my inquiry phone call until they left my house. They were the most polite and courteous service company I have EVER dealt with. Their pricing was more than fair and beat all the other company names you have heard of. They left my house cleaner than when they walked in. They guys worked well together and had an obvious respect for each other. They explained every component of the system they installed and made sure I knew how it worked. I have been reluctant to replace my hvac because of the experience friends have had with companies they have used. When I started talking with companies for myself, I knew it wasn't going to be a pleasant experience, that is until I spoke with Jackie at Killenair. I knew right away that the company was different. Not until the completion of the work did I fully understand how different this company is. Being family owned means something to them and there is genuine pride in their work and their work ethic. This is a WONDERFUL company to work with!
Description of Work: Replaced one of the hvac units in my home. They provided a free quote over the phone, emailed the quote to me complete with model numbers, came to my house to verify the size and unit I requested was appropriate for what I needed. They did not try to sell me anything additional. They booked a date for installation at my convenience, showed up on time, were polite, clean, pleasant, worked efficiently and completed the work more quickly than I anticipated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

William V.
05/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The price seemed reasonable. They were very prompt. professional and showed us the element of the water heater. I would recommend him.
Description of Work: I used Killenair to replace elements on the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

JEFFREY F.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
We had been using another company for annual AC service inspections, but I couldn't find their number so I called Killenair using Angie's List. They arrived promptly and did a great job, fixing bad wiring for free (that had been left untouched for five years by the other company), washing the outdoor compressor filters for the first time ever, and recommending installation of another intake vent inside to reduce strain on the compressor (which they came back later and did for under $200). Bravo!
Description of Work: Routine AC inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Karina G.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
On time, know their work, and they are very honest when it comes to repairs and they give you several options to fix a problem. I would hire them again to do duct work.
Description of Work: I have bought the deal in the begining of the year and I really liked their work and hoesty, so I hired them again after my house was leveled and the AC central system shifted so I started hearing a noise in the attic. Good thing that I called them because the technician found a piece of tape that was left from a prior ac contractor that I had (Sears) that was causing the noises when the tape went trough the motor/fan. In my personal opinion it might have caused a fire. Well I called Killeen air to come and check. Killeen air came to check everything in the unit and gave me several recommendations after the technician repaired the problems and change a piece that was causing the AC to have a rough start. I'm gonna continue using this company because they offer really good prices and the quality of work is really good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

lori S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Bought the big deal from Angies List. They came out on time serviced the outside unit and the inside blower. Did a good job.
Description of Work: Hi, Bought the big deal from Angies List.Sping A/C check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

paula R.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Terrific, prompt, efficient and completely communicated the problems and a variety of solutions.
Description of Work: Killen Air did a maintenance check for me and after not making me feel too ignorant and decided to receommend them to my mother. They resolved her problems with gouging her financially. The team was 100% professional in every aspect and friendly to boot. I will recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Virginia McInty M.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Tech met the appointment in a timely fashion, used all the current airconditioning tools to measure the pressure and degree of coolness the air conditioning unit was putting out. The unit was performing satisfactorily and Tech proved that with his tools.
Description of Work: Killenaire technician was very meticulous and checked both the inside and outside. He even educated me on what to look for and was honest about replacement. He was friendly and cared about his work. V L McIntyre

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Karina G.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
On time, as described and went an extra mile to perform quality work. Guy speaks a little of Spanish so i believe that if you cant be home and you only have a spanish speaking person at the address there would not be a language berrier. I like companies that are inovative when it comes to communication and service and these guys meet that qualification.
Description of Work: I have bought the angies list deal for this company for 25.00. I e- mail them same day, Sunday and they would have been able to come on the same day but i was unavailable till Tuesday and they came as scheduled. I scheduled everything by e-mail. Communication and respond time was really good. AC unit had been having trouble for a year and my mom had previously hired other two companies that did not fixed the problem but yet charged a lot because AC would not turn on at all. KileenAir was able to fix it and replaced the piece that was not working any more. Checked the unit, cleaned and check gas pressure plus other quality assurance. One year written warranty. They performed a really good job. Guys are very professional, friendly and explained the problem in detail. Would definetely hire them again for duct work. Replacment piece was 75.00. Around an hour to do all the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann R.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
The service call was placed in the afternoon and Bryan was able to check the unit that afternoon. He identified a problem but then determined there were other issues. He was able to fix everything so the unit was running smoothly when he left. He expained the problems and answered all of my questions. I have complete confidence in his knowledge about the problems of my heating unit. He suggested preventative maintenence which i can do and will help the unit run better. I was very thankful he was able to check the unit so quickly and I will most definitely call them again when I need repairs. I highly recommend this company. They were prompt, efficient, and helpful.
Description of Work: I have had Killenair come twice to check problems with our heating unit, which were covered by our Homeowners warranty, we have been in this home 6 months. Although both times the company was contacted in the afternoon, they were able to come that day to check on the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Johnny F.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was really happy with Killenair. We signed a contract with them because the guy went way out of his way and made sure to not make me look stupid. A lot of workers try to make women look stupid and I appreciate that he did not do that.
Description of Work: Killenair came out and did service on our unit. They looked it all over and added freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52

Charles C.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I liked everything about them. They came out and addressed all our concerns. They are coming back next week for followup and to service our AC. The guy who came out gave us a lot of information. I would use their service in the future too.
Description of Work: I used Killenair service for our AC. I last used their service on May 31st.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Killenair
Thank you for the great review. We are very happy to hear that you are satisfied with our company. We truely appreciate your business, and if there is anything you may need in the future, please let us know.
    • 1
    • 2(current)

Contact information

PO Box 767, Spring Branch, TX 78070

www.killenair.com

Service hours

Sunday:
8:00 AM - 6:00 AM
Monday:
8:00 AM - 6:00 AM
Tuesday:
8:00 AM - 6:00 AM
Wednesday:
8:00 AM - 6:00 AM
Thursday:
8:00 AM - 6:00 AM
Friday:
8:00 AM - 6:00 AM
Saturday:
8:00 AM - 6:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Killenair is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 6:00 AM

Monday: 8:00 AM - 6:00 AM

Tuesday: 8:00 AM - 6:00 AM

Wednesday: 8:00 AM - 6:00 AM

Thursday: 8:00 AM - 6:00 AM

Friday: 8:00 AM - 6:00 AM

Saturday: 8:00 AM - 6:00 AM

Killenair accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Killenair does not offer free project estimates.
No, Killenair does not offer eco-friendly accreditations.
No, Killenair does not offer a senior discount.
Yes, Killenair offers emergency services.
Yes, Killenair offers warranties.
Killenair offers the following services: Heating & air conditioner, furnace, repair and replacement, cleaning drain lines, duct work installed, repaired & replaced.
We do not service high rise buildings at this time

Contact information

PO Box 767, Spring Branch, TX 78070

www.killenair.com

Service hours

Sunday:
8:00 AM - 6:00 AM
Monday:
8:00 AM - 6:00 AM
Tuesday:
8:00 AM - 6:00 AM
Wednesday:
8:00 AM - 6:00 AM
Thursday:
8:00 AM - 6:00 AM
Friday:
8:00 AM - 6:00 AM
Saturday:
8:00 AM - 6:00 AM