American Tile & Remodeling
About us
We Specialize in Kitchen & Bath Remodeling. However, we cover all areas of frame to finish carpentry, restoration, and remodeling. Any home improvement needs you have, we can handle.
Business highlights
23 years of experience
Services we offer
Flooring, Kitchen & Bath Remodeling, Painting, Tiling
Amenities
Free Estimates
Yes
Reviews
4.416 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 0% | ||
| 6% | ||
| 0% | ||
| 13% |
Showing 1-16 of 16 reviews
Matt M.
Nov 2021
I saw the litany of racist filth coming from Zachary the owner. He posts outright racist videos and false accuses those that disagree with his vile opinions of being pedophiles. I wouldn’t give this man 1 second in my home. Who knows what demons he’s bringing in with him. He blatantly lies about his work, his life and his wrong doings. If you don’t believe be, GOOGLE THE MAN FOR YOURSELF!
Robert G.
Apr 2017
Well job done all around
Doug F.
May 2016
unknown
Jeanne W.
Jan 2016
I had used American Tile for a tile job in my kitchen and it went well. (See 11/9/15 review.) So I decided to hire Zack for a paint job. It did not go that well. For a start, there was a section of the hallway that I had asked to be included in the price when he gave me the quote, but when all the other work was complete and I asked about the unfinished section, he claimed that it had not been part of the quote. I hadn't gotten a written contract from Zack so I guess lesson learned there. The quality of the work was unacceptable in my opinion. There was spotty coverage in sections, the baseboard was streaky, and there were paint splatters all along the baseboard on my brand new floor. Even after pointing out problems, the "fixes" were slap-dash. Zack had also promised to fix a few spots on the ceiling when he was "done", claimed that some areas were unfixable, and the other area, which just needed a touch up, was not done. Finally, they caused my garbage disposal to jam due to large paint globs and hardware falling into the disposal, which I discovered after they left.
Response from American Tile & Remodeling
"[Member Name Removed] I am very sorry that you were not happy with the work but this is the first time hearing of it . When we agreed to paint your kitchen we did let you know that the original plasterwork was bubbling because of bad plaster and prep and if we had to fix it we would have to charge more. Considering the height of the ceilings and the awkward angles and cutwork to get in I believe we did a very reasonable price for a very difficult paint job and it came out well. This is why I do walk-throughs with all my homeowners at the end and as I recall you said everything was finished. I am still willing to come back and take a look again if you are unsatisfied. Homeowners being happy with our work is my number one goal."
Jeanne W.
Nov 2015
Zach provided a very competitive estimate to install the tile backsplash in my kitchen. He is responsive and professional. The work was very good. Things went so well that I have him scheduled to do an interior paint job next week.
Scott K.
Sep 2015
They said what and how they were going to do what they did AND they did it! It shouldn't be more complicated than that...and it wasn't.
Tony F.
Sep 2015
unknown
Robert G.
Jul 2015
Zack and Danny did a terrific job completing renovating our upstairs bathroom. The bathroom was completely gutted. New floor, tub, vanity and toilet. The whole job was done in a timely fashion and on budget which was very important seeing how it was our only shower. Zack, Danny and the rest of the crew were always professional and punctual. After the project was completed Zack was around to handle a few additional issues. We would highly recommend them to any of our friends and would hire them again.
Ricky A.
Feb 2015
What an awful job he did. I have pictures of all he did. I had to spend $10,000 more to hire somebody to correct his job. He screwed up everything in my home. He didn't know how to do the ceiling we asked for. Everything is messed up, all things. All the electrical wires were hanging. He didn't know how to do the plumbing with the washer and what pipes to use. I don't know what he was doing. He did very wrong to me. He doesn't have a license and didn't tell me where he lives. He lied to me and didn't even come back. He took all my money and didn't come back after that. He left the job in between.
Response from American Tile & Remodeling
"Everything stated in this review is false. Although I did do work at this address, the job was not $12,000 and we did not take money and not come back. [MEMBER] was rude and shady to my employees constantly trying to get work performed that was not on the contract. He would wait until I was off site and try to point out problems performed by other contractors who I found out later he had previously fired. He stole tools from a different contractor and instructed me not to answer the door if anyone showed up asking about tools. He had a pseudonym under a profile page bashing companies all over Massachusetts and here is a link for it [HYPERLINK REMOVED]. I have already had a bad review reversed because of this man and I have legal counsel that will be pursuing a civil case against him for slander and also for the $1,200 balance for the work performed that he never paid my company. Based on all my other reviews and this message I hope you will see this review for what it is, just a bitter man who tries to hurt business owners when they don't comply with his unprofessionalism."
William R.
Jan 2015
unknown
Deborah M.
Jun 2014
unknown
Mike M.
Mar 2014
Zack and Danny did a great job on my condo renovation project. I needed them to come in and finish a job that another contractor started but did not finish. They got the job done on time and on budget. This was greatly appreciated as my wife and I were only a few weeks away from our baby's arrival. Zack and Danny started right away and worked hard and efficiently to complete the remaining punch list that consisted of carpentry, bathroom tiling and painting. Throughout the project they were professional, thorough and always friendly. They take pride in their work and go above and beyond for their customers.
Jane D.
Aug 2013
The owner, Zach is very responsible and professional, he visited the site when he said he would to give an estimate. Zach called the day before to confirm. On the day of the job, he was punctual and the work was done for the price quoted. Zach's work was excellent and he cleaned up afterwards. I am very happy with American Tile and Remodeling and hire them in the future.
Response from American Tile & Remodeling
"Thank you [Member Name Removed], can't wait for the next project :)"
Harold W.
May 2013
They did a great job, finished it quickly (even working weekends at my request), and within the budget we discussed. Zack also identified several helpful things that I believe led to a better result; for example, he laid down waterproofing and floor leveler compound solutions to ensure that our finished basement would remain dry and look as good as an upstairs room in terms of floor evenness. Another key endorsement: We plan to use American Tile and Remodeling again for a few more projects later this year.
Response from American Tile & Remodeling
"Thank you very much, your business is very appreciated and we look forward to heping you with your home improvement needs in the future."
Ken A.
Apr 2013
It went over very well, Zack is a very nice and professional worker. I called him and the next day he was at my house to give me an estimate on my floor. He came on time and took me over to Home Depot to help me pick out the tile and even suggested different tiles that would save me money. Zack showed up with his helper a couple days later and started working. They were extremely clean and professional, put down plastic sheeting and drop cloths on my stairs and set up all their tools outside. I was very pleased with the end product and the timely manner in which it was done. When they left they made sure to clean up everything and he explained to me that and quot;it should look like we were never hereand quot; haha. I would definitely recommend Zack to anyone on here looking to have work done.
Kathleen K.
Nov 2012
I called Zack last week to come by my house and look at a possible remodel for my kitchen. He came by that same night with Michael and they were both very polite and professional. They brought pictures of previous jobs to help me chose tile patterns and cabinet designs. After we picked out the cabinets, countertops, and tile they were there two days later to start working. I did not expect them to be so clean and professional, they brought plastic sheeting for the floors and doorways so they would not track any dirt onto my carpet, and they used all their tools outside so not to get dust on my furniture. They had the old kitchen completely out the first day and set back up my fridge, sink, and stove so I could still use them that night. In the next two days the floor was done and they removed all the debris and old cabinets. They even had their plumber come in and move my sink drains and gas lines to fit the new cabinet design I wanted. When we first met they told me it would be a four to five day project and they had it completely finished before the end of the fifth day. Their price was very fair considering all they work they put in and the time they took to make sure all my furniture was moved and protected.
Response from American Tile & Remodeling
"[member name removed] thank you so much for your kind review. It was such a pleasure working with you and I'm even more pleased that you were happy with the end product. I am always here for any of your future home projects and anything else you need. Thanks again"
Licensing
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FAQ
American Tile & Remodeling is currently rated 4.4 overall out of 5.
Yes, American Tile & Remodeling offers free project estimates.
No, American Tile & Remodeling does not offer eco-friendly accreditations.
No, American Tile & Remodeling does not offer a senior discount.
No, American Tile & Remodeling does not offer emergency services.
No, American Tile & Remodeling does not offer warranties.