HAMLIN POOLS
About us
Hamlin Pools has been the Rio Grande Valley's premier swimming pool contractor since 1952. Still family owned and operated, Hamlin Pools is run by the 3rd generation of family members. New pools, renovation, service and maintenance are right in our wheel house!
Business highlights
73 years of experience
Services we offer
ADDITION OF NECESSARY CHEMICALS FOR PROPER ADJUSTMENTS, ALGAE TREATMENTS ARE AVAILABLE, BACKWASH OF SAND OR D.E. FILTER AS NEEDED, CHECKING AND/OR CLEANING POOL CLEANERS, CLEANING & CHECKING AUTOMATIC CHLORINATORS., CLEANING PUMPS AND SKIMMER BASKETS, PH TOTAL ALKALINITY, REFILLING OF CHLORINE CANISTERS, SHOCK TREATMENT FOR CHLORAMINES AS NEEDED, T.D.S. AND STABILIZER TESTS AND EVALUATIONS, TIME CLOCK VERIFICATIONS, WATER ANALYSIS OF CHLORINE
Accepted Payment Methods
- CreditCard
Reviews
4.312 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 17% | ||
| 8% | ||
| 0% | ||
| 8% |
Showing 1-12 of 12 reviews
Laurie L.
Sep 2017
It went great.
Response from HAMLIN POOLS
"Thank you so much for this review!"
Catherine S.
Sep 2015
unknown
Jay K.
Apr 2015
unknown
Terry P.
Jul 2014
I have seldom been pleased more than by this company. Mr. Taylor Hamlin and crew are the best. I do not sing praises about a company often so I am ecstatic to do so here. In Aug of 2011, Hamlin Pools built a new pool in our backyard. We had always known they are the best so it was an easy decision. Their reputation is such here that we did not even obtain estimates from other companies.
Even thought their reputation is stellar, I was still surprised by their overall service, attitude, and performance. It was A1 all the way. This company is run by gentlemen, from the techs to the owners. They were right on schedule the whole time and kept us informed every step of the way. They did not cut corners (even though they could have easily) or give us substandard work in any way.
The service is inexpensive and awesome. I but my chemicals from them with a discount for being under service that makes them even less expensive than Leslie's. I also believe that the chemicals are better and made to work more efficiently.
So if you are thinking about getting a quote from these guys...don't wait, call now! Ask for Taylor and tell him Terry sent ya!
Even thought their reputation is stellar, I was still surprised by their overall service, attitude, and performance. It was A1 all the way. This company is run by gentlemen, from the techs to the owners. They were right on schedule the whole time and kept us informed every step of the way. They did not cut corners (even though they could have easily) or give us substandard work in any way.
The service is inexpensive and awesome. I but my chemicals from them with a discount for being under service that makes them even less expensive than Leslie's. I also believe that the chemicals are better and made to work more efficiently.
So if you are thinking about getting a quote from these guys...don't wait, call now! Ask for Taylor and tell him Terry sent ya!
Joan S.
Jun 2014
unknown
Barry H.
Feb 2014
.
George A.
Jan 2014
It wenbt well, they built an awesome pool just some issues with the decking that we are still trying to resolve months later.
Response from HAMLIN POOLS
"Thank you [Member name removed] for your review! The decking was completed by a subcontractor. Hamlin Pools struggled to get in contact with the subcontractor to repair the issues. The issues have now been resolved."
S B.
Aug 2013
From start to finish - well executed. Fine attention to detail and in-house work crews that were timely, courteous and worked liked a well oiled machine. These are the kind of work crews you want to see for all your projects but usually just don't get - with Hamlin you do. Even on the final day for inspection there was a Hamlin representative present and all work was done to expectation or exceeding expectation. It does not get any better than that. A pleasure doing business with these people. Would I work with them again? In a heartbeat.
Ramon V.
Nov 2012
Overall a great experience A+
Response from HAMLIN POOLS
"Thank you very much for your business! Please let us know if you need any further assistance with all things swimming pools! Have a great day!"
Dennis M.
Aug 2012
After the work started, there was very little communicaiton from Hamlin. I never knew if they would be done in a couple of days or another week. After it appeared they were through working on the pool, I called to complain that the stains were still there. The service manager explaned that some of the stains were caused by chlorine tablets resting on the botton of the pool and would not come out. I told him that if he could tell that by looking at them, then why didn't someone explain that to me before they did the acid wash. All of the stains are still there, some a little lighter than before, but still there. Hamlin has already charged my credit card, even after I complained.
Response from HAMLIN POOLS
"We are sorry that the customer was disappointed with the level of service he received. Stain removal is a difficult process and complete removal cannot be guaranteed. Below is the text version of the quote that the customer signed: Quotation Confirmation TO Customer ADDRESS CITY, ST, ZIP HOME PHONE CELL PHONE DATE 7/5/12 JOB Acid Wash and Seal Leak W/O NUMBER ENCLOSURES We are pleased to submit the following: Prices are FOB: McAllen, TX Terms are: 100% On Credit Card Job – Merchandise can be: SCHEDULED UPON REQUEST Number of day prices are firm from quote date: 15 Labor and material to do the following: 1. Repair the seal leak on the Whisperflow motor $120.00 Yes__ No__ 2. Perform a wet acid wash in order to try and remove the stains in the plaster $350.00 Yes__ No__ Please note the following: 1. Hamlin Company cannot guarantee complete stain removal or to what degree stains will come out. How well stains are removed depends on several factors such as depth of stain, type of stain, type of plaster, etc. 2. Stain removal processes may leave the plaster slightly rougher. Estimate does not include sanding pool plaster. If a sanding is required, a separate estimate will be drawn up. 3. Due to safety concerns, Hamlin Company requires that pool area be restricted to all persons except Hamlin Company employees. 4. Should customer decide to do a partial drain, it may affect the overall cost since time to lower mineral content maybe shortened. 5. Plaster pop off may occur on old or poor quality plaster whenever pool is drained. 6. After acid wash is completed the auto drain process will begin to lower the mineral levels on the pool. This will be done during regular weekly pool service. 7. Estimates above are based on a preliminary visual evaluation of pool. Once work has begun other problems may arise which will not be covered by estimate. Should this be the case a separate estimate will be drawn up for their repair."
Jody N.
Jan 2012
The jobs went very well. In relocating the pool equipment they ran into several underground problems, but always solved the issues to my satisfaction. Regarding the new pool and patio deck, the old deck was very uneven and cracked. They leveled everything and did a great job on the installation. It looks great. Robby, the sales representative worked closely with me and the construction team all the way through the project. I could call him on his cell phone at any time and he would quickly respond. The construction team was professional and polite and always cleaned up at the end of the day.
Response from HAMLIN POOLS
"We sincerely appreciate your testimonial of your experience with Hamlin Pools. We strive complete our work in a professional manor. We realize that you have a choice in contractors and we want to thank you for your business with us."
Deirdre M.
Mar 2011
Cost too much for what was done. I have been doing my own pool for a long time, but due to work, I had to hire someone to help me catch up. I was actually disappointed in them and that they did not even remember me the second time around!
Licensing
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FAQ
HAMLIN POOLS is currently rated 4.3 overall out of 5.
HAMLIN POOLS accepts the following forms of payment: CreditCard
No, HAMLIN POOLS does not offer free project estimates.
No, HAMLIN POOLS does not offer eco-friendly accreditations.
No, HAMLIN POOLS does not offer a senior discount.
No, HAMLIN POOLS does not offer emergency services.
No, HAMLIN POOLS does not offer warranties.