Securitex Old Town Locksmith

The locksmith showed up at the appointed time, was friendly and did a great job.  He was nice and spent some time making small talk as he did his work-and he did a great job.  I'd recommend Securitex to anyone who needs a reliable locksmith.

He did a great job and my lock works!

They were awesome. My purse was stolen and I needed to rekey the locks on the house for peace of mind. I called two other locksmiths and were told it would take several days to come out. I called Securitex and they were out at the house within an hour of my call. The tech explained the process and was very professional. I hope I don't need a locksmith again, but if I do, I'd call Securitex.

It was good. They came on time and explained to me that I actually have six instead of three locks.

unknown

He re-keyed the lock on my back door and made duplicates for me on both
the back and front doors.  Very nice gentlemen.  He did the job well and
I was pleased with this company.

Scheduled quickly, were punctual, friendly and did great work..
Would call again

unknown

On time very friendly and completed the task quickly.

They did a really good job. They did an outstanding service. I'd recommend them to anybody. They were very prompt.

I honestly chose this company because they had a coupon but I was very pleased with their service. They were very polite. Took very good care of me and even helped me out to my car with all my locks!

I called because I had lost a key to a curio cabinet during a move.  The service was setup for the same day.  The tech called on route and arrived on time.  The lock in question was a small and somewhat unusual lock.  The tech quickly removed the lock and then had to take it back to the shop since it was out of the ordinary.  He returned a short time later (we live very close to the shop) with the new keys and re-installed the lock.  The service was perfect.

unknown

They were able to come out immediately. Very knowledgable, you could tell he's been doing this for years. Highly professional.
When someone rekeys your house, you have to trust them. It was easy to do so with him. Even fixed a door handle he noticed didn't work properly. He knocked it out promptly at a fair price. I would highly reccommend.

Quickly and painlessly.  Work was performed at Securitex' location, which saved us time and money.

They were prompt and did a good job. They prices were also very reasonable.

I would recommend them and they came within the time period they said. The locksmith was nice and I will use them again in the future.

Absolutely fantastic service! Very professional knowledgeable and very fast. I had to re-key my locks unexpectedly when a key went missing outside my apartment in Coppell (i had to clear the re-key with my landlord first of course). I recently saw a report on the local news channels that showed that some locksmiths shouldn't be trusted. The news report said to check for a license and make sure the locksmith didn't use a centralized call center.  They actually showed that they called a particular company but another company actually came out. I wanted to make sure the service was done by someone that knew what they were doing. I also wanted the company that I call to be the ones that come out and do the work.  I had to do my research (without Angie's list because I hadn't heard of this yet). These guys have an exemplary rating with the BBB, which is real hard to get. I had them re-key 5 locks total (2 deadbolts, and 3 knobs) to the same key. Not only was he finished re-keying all the locks in less than 20 minutes, he did it right (unlike my landlord's key person). Before Key Express came, my old key never worked right anyways without jiggling it in the lock but after they were done my new key turns smoothly. The price was a little higher because it was an emergency re-key but I know I got what I paid for. These locks never have worked so well. I would recommend them in a heartbeat.

TERRIBLE. ON DAY ONE, HE FORGOT HALF HIS MATERIALS. TWO DAYS LATER, WHEN HE WAS SUPPOSE TO FINISH THE JOB, HE DIDN'T SHOW UP AND DIDN'T CALL. THE THIRD TIME, HE DIDN'T SHOW UP, DIDN'T CALL. I HAD TO CALL THE BOSS REPEATEDLY JUST TO GET THE GUY OUT TO FINISH THE JOB. THE SUPERVISOR I TALKED TO WAS RUDE AND UNHELPFUL. I HAD TO REALLY GET ON HIM JUST TO GET HIM TO SEND SOMEONE TO FINISH THE JOB (THIS IS AFTER TWO NO SHOWS WITH NO CALL). I WOULD NEVER USE THIS COMPANY AGAIN.