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ACE HANDYMAN SERVICES CLEAR LAKE

4.8(
39
)
Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Home ownership is a full-time job. There’s always something that needs to be taken care of and another chore waiting right after that one. Unfortunately, there are no shortcuts. Juggling those responsibilities along with work and other commitments is difficult, but there is a solution available in the form of the highly trained and friendly professionals at Ace Handyman Services Clear Lake. We provide home maintenance solutions in League City, TX, that you can depend on. You can depend upon the services our team provides. We undertake every job with a sense of pride and treat your home as if it were our own. Feel confident in the quality of our work as we focus on doing each task with professional precision to ensure we meet our 100% satisfaction guarantee for jobs from home remodeling to painting.

Business highlights

11 years of experience

Services we offer

Attic Stairs, Carpentry (interior & exterior), Decks, Drywall Installation & Repair, Fencing, Flooring, Gutter Repair, Interior & Exterior Doors, Maintenance, Painting, Remodeling, Senior Safety, Siding, Siding & Fascia Repair, Tile Repair, Windows, etc.

Accepted Payment Methods

  • CreditCard
Reviews
4.839 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
5%
2
3%
1
0%
Write a review
Showing 1-25 of 39 reviews
David Y.
Sep 2020
5.0
Yes, I recommend this pro
good, great work
David F.
Aug 2020
5.0
Yes, I recommend this pro
Ray, my handyman did an excellent job on all the repairs and even repainted the entire chimney giving it a new refurbished look. I was very pleased with the results and may hire him again for some additional home remodeling work.
Steve C.
Feb 2020
5.0
Yes, I recommend this pro
Very good both time in 2018 and 2019.
Sharon A.
Nov 2019
5.0
Yes, I recommend this pro
Very well!
Tony M.
Jun 2019
5.0
Yes, I recommend this pro
$130
Excellent
Tish F.
Jun 2018
5.0
Yes, I recommend this pro
$9,500
I am a huge fan of Handyman Matters. My first interaction with the company was with Danielle, the Customer Service Rep. She explained the process of working with Handyman Matters thoroughly and answered a ton of questions that I had before, during the repair period, and after. She was also very helpful in providing directions/instructions when I dropped by the office to submit payment. I have never experienced an issue with getting a prompt response to a random question, even when she was on vacation! It's the little things that make a big impact where customer service is concerned. Danielle helped me schedule an estimate with Duane. He showed up, asked a bunch of questions, fully understood what I needed - complete small bath remodel, replaced a pedestal sink with a full-size vanity in the master bath, repaired several sections of drywall in two additional rooms that had gaping holes, and replaced a garage side-entry door. He completed the work for me and was in my home for over two weeks. Duane is extremely professional, highly skilled, and is way more than a handy man. He understands and can fix any sort of plumbing/electrical/carpentry/drywall/painting/structural issues that you may have. He is excellent at providing a shopping list for the items a customer can easily purchase on their own - huge cost savings there. And there were zero issues with items he purchased for "behind the scenes" work that went into my project. Raymond also helped finish up the work on my home. He is a great finisher with an eye for detail. His caulk/paint finishes completed my punch list items to my satisfaction. Finally, I cannot say enough about the owner, Ron. He is a man of integrity, very knowledgeable about the business side of house repairs, and helped me finish out the repairs on my home caused by Hurricane Harvey on a high note. This means the world to me. I will use Handyman Matters for all of my future home repair needs - from small scale jobs to large scale jobs. Everyone I interacted with at this company is concerned with delivering great customer service, being fair, working hard, and doing quality work. I have hired other individuals and other remodeling companies in the past but this is the first time I've felt that the folks working on my home actually cared about leaving the customer satisfied. This is the type of company you would recommend to your family and friends.
Karen B.
Apr 2018
5.0
Yes, I recommend this pro
$128
Found out lights don't flickering if turn up brightness. No work done but a bit of time spent verifying everything installed correctly. Very nice electrician. Too bad the company doesn't have a lower minimum payment. But they said beforehand that I would have to pay $128 no matter what, so I was not surprised.
Frank T.
Oct 2017
5.0
Yes, I recommend this pro
I couldn't have been more pleased with the professionalism and response.
Roy L.
Sep 2017
1.0
This company specifically says it provides free quotes on Angie's list. It doesn't. I was initially told that they could give me a quote but they charge a $40 'trip fee' that's 'returnable' if they get the work. A trip fee? That's manipulative. The service being provided is a quote - so the $40 is a quote fee. I (like many) usually get a few bids when I have a project that's going to cost over 1K. Why should I pay anyone (especially someone I'm not familiar with) $40 when almost everyone else provides free quotes? More importantly, why should I trust a company, in which I've never used before, that says they provide free quotes - when they don't? My response from their Customer Service Rep (In fairness to their CSR - she was extremely polite in all of our correspondence and is doing as she's told) "We do charge a $40 trip fee to provide a quote that you do get back towards your work you get done. We can’t go around all day doing free quotes. We get about 25 quotes a day and this is a way for us to know who is serious and who isn’t." Too bad - I was serious, and they not only lost this job but they lost thousands of dollars in a ton of future remodel work that I have planned over the next 2 years.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Future Customers: Please review previous feedback from actual customers. This is not a customer of Handyman Matters. We do offer free estimates over the phone, when pictures are provided or if we can review the project without an appointment. However, if we are being asked to troubleshoot a repair (I.e. leak or electrical problem) or asked to sit down and consult on a project we do charge for this. We can't work for free nor does any other contractor. We simply charge a $40 for on-site consultation fee, which is fully refundable when the job is booked. Furthermore, we tried for three days to get an address from this customer so that we could swing by to review his project and to provide him with a free estimate. We are a Super Service Award recipient for a reason. We offer amazing service and guarantee our results. Please review previous feedback from actual customers."

Todd D.
Sep 2017
3.0
I'm satisfied with the work performed. I think Handyman Matters is a well managed company. However 688.00 dollars for a 8 hour day of Labor is outrageous for a handyman. Replacing boards does not require a special craft or technician.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for the feedback. Our standard process is for the customer to approve our quote before we begin a job. You approved the quote for this work, and we honored it, although the repair was significant and took 14 hours instead of the 8 hours we quoted. Job Scope: We demo'd the chimney siding, lifted the chimney cap, measured, cut and installed all new siding, and caulked and painted the replacement wood. Our technician worked on a roof for 14 hours and performed beautiful work that is under warranty should anything go wrong. Future customers: Our rates are higher than a typical, work-alone handyman because we are fully insured and bonded, and we warranty/guarantee all work performed by our highly skilled technicians."

Michelle N.
Sep 2017
5.0
Yes, I recommend this pro
$273
They gave me an approximate price (based on my description) and I booked an appt. First, the office called me the a.m. of my appt. to let me know there would be 2 people showing up (one was "in training"). I liked that. They also called to see if they could come out a little earlier as they finished a job early. OF COURSE I SAID YES. Both were very nice and professional. I had the faucet purchased already but they suggested I use "shark" valves. I was all for that! Anyway, they checked to make sure there was no "damage to the outlet or electrical...installed the faucet...made sure I was happy with how it looked etc. I was SUPER EXCITED! They finished the job in less time than what I was quoted....and charged me LESS than the "estimate over the phone". This is the 2nd time I have used them...the first time was a MUCH bigger job (had to cut out and replace some siding that had rotted along with the plywood underneath). I won't ever hesitate to call HANDYMAN MATTERS. They are experts in everything they do. They are professional and super nice! The office called me after they left to make sure I was happy with the service! (They actually called me a week prior to this request asking me if I had any issues with the siding job they did almost a year ago.) I also received an email from the owner the next day stating they had made a mistake and over charged me by $10.00. I was so impressed by this as well. I was worried they had "under charged" me. It is such a relief to know that I have a company that I can call for anything I need done in my house. THANK YOU HANDYMAN MATTERS for giving me the peace of mind of knowing if I need to call to get something fixed...you will always be there and you will do the job right. I am VERY picky about things....I like perfection.....I like things neat and clean. THAT is why HANDYMAN MATTERS is my handyman company!!!
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"WOW! Not much I can say about this. We strive for perfection in our customer service path and it's nice to hear when we hit a homerun. Our service path is important to us. From the time we answer the phone through the follow up process after the job is complete. We have worked on this diligently for the last three years and our customer really like it. Thanks for the wonderful feedback!"

Daphne H.
Aug 2017
5.0
Yes, I recommend this pro
Paul was very knowledgeable and did a great job.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"I am happy to hear that you were pleased with our service. Thank you for the feedback!"

Carol O.
Jul 2017
5.0
Yes, I recommend this pro
$316
Paul not only showed up on time but called and asked if he could come earlier as he had finished his prior appointment. Of course I said yes. He did great work. I'll definitely use this company again and request Paul.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for the feedback! I am glad that our craftsman was able to arrive early and take care of those repairs for you. Please keep us in mind for your future repair needs."

Timothy K.
Jul 2017
5.0
Yes, I recommend this pro
$157
very well....you call them and they explain how it works,very easy, were on time and also gave me some tips for later..... not enough o's in smooth as how it went
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for the feedback. I am glad to hear that we could repair the stairs for you and didn't have to replace them. I'm also glad to hear that our craftsman was able to provide other tips on your home repairs."

Barbara C.
Jul 2017
4.0
Yes, I recommend this pro
Two sets of drapes installed, hinges replaced on one cabinet door, outside gate raised/leveled so would open easily, 2 towel bars reinstalled so wouldn't fall out of wall.  The work was performed well and at a reasonable price.  My B rating is more for the admin side.  Handyman not aware of all tasks when he arrived, so did not have needed equipment.  This happened twice, during initial visit for estimate and 2nd rescheduling.  As it rained when he did the rest of the work, it didn't matter.  I still plan on hiring them again whenever I have another list ready.
Bridgette H.
Jun 2017
5.0
Yes, I recommend this pro
It went very well they where on time and it looks perfect I am very happy. Would call again. They where on time
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for the feedback and I am glad you are pleased with our service. As you know, this was a very difficult repair to get to your chimney and required a spotter on the ground for safety purposes."

Lea K.
Jun 2017
3.0
$1,100
Terrible! Paid for a whole day. Had a list of things I would have liked done, technician was only able to replace the attic stairway. Receptionist told that it did not matter if I purchased materials before technician arrived, that was not true. They buy their materials at retail from hardware store and upcharge the price considerably. I was told that the handyman would accept the coupon at the end of the day. I Presented an Angie's List coupon for $25 and he said he could not accept it stating that I was already getting a price break because I paid for a full day. Almost $1100 to replace an attic stairway. I now get to paint it myself!! Company is all about the $$$$
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Future customers: Please review our previous feedback from other customers. We were a 2016 Super Service Award winner for a reason. We have dozens of positive reviews on Angie's List, our website and Google to support our business and quality of service provided. There is some misinformation or incomplete information provided here in this review that is unfortunate for us (and her) as a customer. Feedback from our customers is taken very seriously and we will use this to improve our business processes. Regarding the scope work: This was not a standard installation. The previous contractor poorly installed the attic stairs and caused some frame and ceiling damage. We had to repair the frame opening and repair the drywall. Additionally, materials were not provided so we had to procure materials for the work. It typically takes 4-5 hours to install attic stairs (when materials are provided). Standard installation is to remove existing stairs & trim, install new stairs and trim. We do 1-2 per month as a company and have extensive experience with these. This took an extra 3 hours to complete the repair due to procuring materials, reworking the opening, repairing drywall (tape, mud, floating), cutting/installing new trim boards and caulking. This was all discussed with the customer before we got started with the work and was approved (and completely satisfied) when the work was completed. Regarding discounts: We cannot double up our coupons and this is no different than any contractor or retailer. The customer had $25 Angie's List coupon plus a $57 dollar labor savings from HMM. We applied the greater discount. Regarding materials: We give our customers the option of purchasing the materials for the job (some contractors do not) or we can provide the service of picking up the materials. The markup covers our expenses, margins and the one year warranty that we extend for your product. Home Depot/Lowes will give a standard 30-90 day warranty. There is a lot of frustration procuring materials from the local home supply stores and we offer the service to our customers to eliminate this stress and frustration."

Patricia V.
Jun 2017
4.0
Yes, I recommend this pro
$250
Didn't go as planned. The woman who scheduled our appointment neglected to tell us that they don't have certified plumbers to do this type of work (why not?!). So, when the guy arrived he couldn't do the job we called for. We ended up having him do a couple of small things. It wasted our time and money. They have an excellent reputation, so I will give them another chance, but be more careful in the future to be very clear on what is required. We used HM of Galveston on several occasions and they were great, but they're no longer in business. I think the owner retired.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for your feedback and I am sorry to learn that we had problems with your work order. However, we will not do repairs that we are not authorized to do and we only charged for the work that we did for you. When you called to have your faucet replaced, you did not specify "shower" faucet versus "sink" faucet. It was only when our Craftsman arrived to complete the work that he learned that it was in fact the shower faucet that was at issue. This involves opening-up your shower wall and replacing the rough plumbing control valve. The rough plumbing/valve-related scope of work should be performed only by a licensed journeyman plumber. I was informed that he reviewed the situation with you, and that he explained why he was not comfortable moving forward with your project. We have already taken the corrective action in our office to ask additional clarifying questions in the future when booking jobs for faucet repairs. Please give us the opportunity to earn your business in the future."

Mary I.
Jun 2017
5.0
Yes, I recommend this pro
Great! Paul Weaver was customer-oriented, an efficient worker, and a good craftsman.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"I am glad to learn that you were pleased with our service. Please keep us in mind for your future needs."

Robin B.
May 2017
1.0
The contractor never responded.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Yes we do provide quotes and we are experts in exterior repair. We also have a full-time staff (M-F 8am to 5pm) answering calls and booking leads. However, we have no records of you contacting our company. We track all incoming leads (calls, voice-mail, emails, Facebook and instant messenger) and we have no information that you contacted our company. Please give us a call and we will provide a free estimate. We apologize if our process failed or we missed your call."

Paula A.
May 2017
5.0
Yes, I recommend this pro
Everything was fine
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for your review and I am glad to hear that everything went well for you."

Marian D.
May 2017
5.0
Yes, I recommend this pro
$125
He came the same day, very punctual, timely, took my $25 off coupon.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for choosing Handyman Matters and for giving us the opportunity to earn your business. Give us a call in December and we can reinstall those Christmas lights for you!"

Jacqueline Z.
May 2017
5.0
Yes, I recommend this pro
$650
Good. Went over the half day quoted due to one fan being very electronic and slightly challenging to program
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for the feedback and we are glad that were able to perform the services to your satisfaction."

Michael S.
Apr 2017
5.0
Yes, I recommend this pro
$194
Just fine. Handyman had the necessary tools, knowledge and skills to do the work quickly and efficiently.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thanks for the feedback and we are glad to hear that we met your expectations."

Ashish B.
Mar 2017
5.0
Yes, I recommend this pro
.
Response from ACE HANDYMAN SERVICES CLEAR LAKE

"Thank you for choosing Handyman Matters!"

Showing 1-25 of 39

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ACE HANDYMAN SERVICES CLEAR LAKE is currently rated 4.8 overall out of 5.
ACE HANDYMAN SERVICES CLEAR LAKE accepts the following forms of payment: CreditCard
No, ACE HANDYMAN SERVICES CLEAR LAKE does not offer free project estimates.
No, ACE HANDYMAN SERVICES CLEAR LAKE does not offer eco-friendly accreditations.
No, ACE HANDYMAN SERVICES CLEAR LAKE does not offer a senior discount.
No, ACE HANDYMAN SERVICES CLEAR LAKE does not offer emergency services.
No, ACE HANDYMAN SERVICES CLEAR LAKE does not offer warranties.

Contact Information

2951 Marina Bay Dr, suite 130-348, League City, TX 77573

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