He really relaxes you without using the gas. He's very easygoing. He explains everything that he is going to do. If it's going to be a little uncomfortable, he tells you and I think it's really important. He's very good. But he's very pricey. My sister left him because of that. The insurance gave her some other names and she's with them now. As for punctuality, you don't have to wait long for this dentist. I'll use him again. He is still my doctor. He takes an hour a day for emergencies. No other dentist did that because I had a little tooth break and it was so painful. I tried to get in to a dentist and that's how I got to Mitchell because he has an hour a day when he takes emergencies. It's just walk-in, you don't have to be a patient or anything. To me, he was just really concerned about the welfare of people. It's worth it because he's so caring.