Mark A. Venincasa DDS

He is five stars as they are concerned. He was very conservative. A lot of dentist of that nature will say to do the root canal or crown, but he said to wait and see if the pain issue did not went away because he thought it was caused by an infection, and if the pain went away, it would have been a waste of surgery. So, we appreciate his desire not to just rack up charges.

It was my first visit and everything went very smoothly. The dentist is very nice and calming. The staff is also very nice and caring. They care about you as a person and not just a patient. I have had no problem contacting the doctor or scheduling with the dentist. They even have early hours for those who have busy work schedules.

Dr. Mark A. Venincasa's office are very easy to work with, his personnel have all been real nice, and they have allowed me to pay this as I could. They worked with me on that too and Dr. Venincasa is a real nice man. He was very gentle, very compassionate, and he did make sure everything fit like it was supposed to. He sent my dentures back to be readjusted. If I have a problem he'll listen to try to fix it as best he can and I really like working with him.

They meet me and got started on time. They were very attentive to my needs and any changes from my last visit. They reviewed and provided insight for any issues I was experiencing and they finished up and sent me on my way, a fantastic experience.

A trip to the dentist is no one's favorite activity. But Dr. Venicasa and his staff have always been friendly and professional. Briscoe, the dental hygentist is incredibly nice, and he does good work. Kay handles their appointments and billing, and she is also a very nice lady! She has always been more than pleasant when I have called and/or come in the office. The last time I called to doublecheck on when my appointment was, she recognized me by name immediately and asked how my pregnancy was going. I hadn't been in the office in 5 months or so, so that sort of things is impressive. I like that you can confirm appointments by email or text message. Dr. Venicassa seems to have a passion for dental work, which is reassuring! I definitely would recommend this dentist. The dental work that he has done so far looks and feels good, and I trust him to be conservative enough in my treatment that he isn't recommending worthless procedures. There are really only two drawbacks that I can list about this dental office. 1) They are not in any insurance network, so if you choose to go there, you are not receiving a network discount. Dr. Venicasa's website explains his philosphy about this, and I do still continue to go there despite the fact that it is not as economical as it could be. They do give you treatment plans that include costs, and they also file the claims for you though, so you are not left having to take care of your own claim forms. And Dr. Venicasa and staff have always been sensitive to the cost of treatment. 2) They are closed on Fridays. Currently I am pregnant, but after the baby arrives, I have a list of treatment items I need done, starting with my wisdom teeth. Dr. V does not extract those himself, but he does partner with someone who will come in the office and do it.

My experience has been excellent with the entire office as well as Dr. Venincasa. The office is well organized, I have not been kept waiting, and everyone is sooo pleasant. The entire team makes customer comfort a high priority. I don't think anyone likes to go to the dentist, so this attention to customer service is a real plus. I have been really satisfied with all the work that Dr. Venincasa has done--and in addition he always takes the time to explain what and why he needs to do procedures. His staff, Kay, Christina and Brisco are all consistently top notch.

I think he's a good dentist. His bedside manner is fine. The office staff had a big turnover last time and I was there. I don't know a whole lot of new staff. Everybody had a turn over. I haven't been back to him in time to assess the staff. I'm fairly unhappy with them. I had a crown and I was told that I should pay up part of the amount and the rest would be covered by insurance. Then I kept getting bills every time I talked to the people over there. They said that they will get the insurance straightened out and told me not to worry about it. Then the staff turned over and then all of a sudden I was turned over to a new set of people. There was no communication whatsoever as to why the insurance was not covered. I don't know if the insurance company refused to pay or what was going on. I was not kept informed about it. They had supposedly pre-screened the insurance and told me how much I was going to owe when I paid that before they could process that. Then all of a sudden I get a bill and it went on for six months. The girl that was there told me not to worry about it. I don't know if she thought it was a wrong insurance company or what was it. Then the whole staff turned over. I have no idea why this happened. I would not use their services again in the future.

Dr. V was very careful and explained every step of the way.

Mark and his staff always do such a wonderful job, they really pride themselves in their work and are very friendly just an altogether wonderful experience. I would highly recommend them to anyone.

This last visit I had to wait a bit which is highly unusual for the practice. When I got in the dental chair, I had x-rays, cleaning, and examination which were all done quickly, efficiently, and painlessly.

He is wonderful. He makes the experience go well. The staff is amazing. I will keep going back to him.