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New Era Steam Cleaning & Restoration
Founded 2014 • With Angi since November 2014
Business Details
Phone Number
Address
unknown
Austin, TX 78729
Description
Verified Reviews
08/16/2019
Kedar K.
The service overall with them was good. Scheduling was easy.
Description of Work
Need bathroom and kitchen backsplash grout sealing.
Category ceramic tile
Service Provider Response
Hi [Member Name Removed]! I’m charles the owner of New Era. Thanks for the review, we always want to strive to do the best job possible! I was just wondering if we did something wrong? Please feel free to reach out to my through email or phone or text. Charles Hegler Nererasteamclean@gmail.com 512-789-964406/06/2017
Kyle P.
Charles came out and did an AMAZING job, he was early to the appointment and was very informative on ways to clean and maintain my carpets. Overall a fantastic job done by New Era and wouldn't recommend any company for the job other than them. Thanks, and we will be seeing you again!
Description of Work
My dog soiled my carpet in multiple areas and our Boat just needed some touchinng up to a few oily stains.
Category carpet cleaners,auto upholstery
03/20/2017
Samantha H.
It went great. My previously gray carpet is now white. They were able to get stains out that I wasn't able to. I would highly recommend them.
Description of Work
Carpet, area rug and furniture cleaning
Category carpet cleaners
03/07/2017
Toby P.
The technician, Charles, was pretty knowledgeable about cleaning the carpet and removing scratches on the wood trim. He was also a nice guy and did a great job.
Description of Work
Carpet cleaning and removing scratches on wood trim.
Category carpet cleaners
03/02/2017
Daniel M.
it went splendid! He was really prompt and respectful.
Description of Work
cleaned my carpet
Category carpet cleaners
03/01/2017
Brian J.
He was very professional. She showed up right on time and was able to the job done promptly, he even finished a few minutes early. I would definitely use him again.
Description of Work
He steam-cleaned 5 rooms and a flight of stairs.
Category carpet cleaners
03/01/2017
Melissa D.
They did a great job. He pre-treated the carpet then clean the carpet very well.
Description of Work
They cleaned 4 rooms and some stairs.
Category carpet cleaners
03/01/2017
Jake Z.
It went awesome. They got a bunch of stains up I didn't think would come up.
Description of Work
They steam cleaned the carpets and couches.
Category carpet cleaners
02/20/2017
Ryan B.
I called New Era to clean our carpet and tile. He was extremely courteous and knowledge walking me through the process. The owner, Charles, came out (on time) to give me an estimate, honored his coupon prices and got straight to work. I couldn't be happier with the work that Charles provided. My carpets look and smell fresh and the tile looks just as good as the day it was installed! He earned my repeat business with his effort and attention to detail. I definitely recommend New Era steam cleaning!
Description of Work
Carpet cleaning and tile cleaning
Category carpet cleaners,ceramic tile
Service Provider Response
Thanks for the opportunity to earn your business [Member Name Removed]!02/17/2017
Brooke E.
Charles was here within 2 hours of calling at 2am on a Sunday night. We had water throughout 3 rooms of our house. He was able to give use a very detailed estimate and exact game plan for the drying process. He was very detailed in explaining what he was doing and exactly why he was doing it. He even gave us a link to a company called IICRC, who generate the guidelines for water restoration so we could double check and make sure what he was stating was true. He explained the drying could take 3-5 days to be complete, he was done in 3! He was very reasonable on pricing since we decided to pay out of pocket instead of using our insurance. All around great guy, professional and honest. We've used him for years for carpet and tile cleaning, hopefully we won't have to call for water damage again, but he will be the guy we call if it happens!
Description of Work
We had a washing machine overflow at 2am. Flooding multiple rooms.
Category water damage restoration
Service Provider Response
Thanks for taking the time to give us some feedback! We appreciate the opportunity to earn your business!!Other local Pros in your area
We are water extraction, mitigation, and construction experts. We are ready to solve your water damage quickly and purposefully, but we also specialize in construction needs for those non-emergency situations. We provide water extraction, structural drying, carpet cleaning, disinfecting services, along with general construction not caused by damage. We are licensed and certified to handle biohazard and trauma clean up. We work with you and your family on your schedule with 24-hour services provided at no additional fee. We are ready to handle your needs, including emergencies.
Award 2021
If you are looking for a general contractor in Austin, Texas, look no further than MassBur Construction. We provide remodeling, roofing, and rebuilding surfaces from water/ smoke/ fire damage. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today!
Award 2021
We offer quality service at an affordable price. Contact us today about an estimate!
Business Highlights
Emergency Services OfferedService Categories
Licensing
Services Offered
steam cleaning company. We specialize in carpet, tile, stone, upholstery, pet odors and water damage restoration. We may be a new company but we have over 16 years in the cleaning and restoration business. We strive to be #1 in Austin and warranty all of our work! Please call for your free estimate and book today!!
Services Not Offered
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Frequently Asked Questions & Answers about New Era Steam Cleaning & Restoration
How is New Era Steam Cleaning & Restoration overall rated?
New Era Steam Cleaning & Restoration is currently rated 4.9 overall out of 5.
What days are New Era Steam Cleaning & Restoration open?
New Era Steam Cleaning & Restoration is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
What payment options does New Era Steam Cleaning & Restoration provide
New Era Steam Cleaning & Restoration accepts the following forms of payment: Check
Does New Era Steam Cleaning & Restoration offer free estimates?
Ask New Era Steam Cleaning & Restoration for details on free project estimates.
Does New Era Steam Cleaning & Restoration offer eco-friendly accreditations?
Yes, New Era Steam Cleaning & Restoration offers eco-friendly accreditations.
Does New Era Steam Cleaning & Restoration offer emergency services?
Yes, New Era Steam Cleaning & Restoration offers emergency services.
Are warranties offered by New Era Steam Cleaning & Restoration?
No, New Era Steam Cleaning & Restoration does not offer warranties.
What services does New Era Steam Cleaning & Restoration offer?
New Era Steam Cleaning & Restoration offers the following services: steam cleaning company. We specialize in carpet, tile, stone, upholstery, pet odors and water damage restoration. We may be a new company but we have over 16 years in the cleaning and restoration business. We strive to be #1 in Austin and warranty all of our work! Please call for your free estimate and book today!!