Angie's List is now Angi. Learn more

Extra Space Storage

Founded 1977 • With Angi since June 2010

1.0

(1) Verified Reviews

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Description

Rent with Extra Space Storage on W. Poplar Ave in Collierville, TN today! With a large selection of storage units, vehicle storage and climate-controlled storage, and exceptional security, we're the storage facility that can accommodate all of your needs! Contact us today to reserve your storage unit!...

Verified Reviews

A few reviews for this pro...
1.0

08/22/2014


Mark B.

I had reserved a storage locker on line and received a call confirming it. When I got to the store and asked to see the locker the assistant manager looked up the locker (very desirable location) and then said "oops someone must have rented this already). Then she said she had one more reserved under another persons name and that she could give me that one. I said ok and asked for a waiver of the 20 dollar fee for my inconvenience and the assistant manager said she didn't have authority. I then asked for 800 number for customer service and was told she couldn't give it to me because she gave the wrong 800 number to another customer and got in trouble for it. When I called the 800 number they didn't have authority to waive the 20 dollars either but would escalate to the district manager. I asked to speak to him and was told they are too busy to talk to customers. An assistant mgr is not empowered to make a $20 decision and a district manager is too busy to talk to customers - WOW

Description of Work
Went in to obtain storage locker that was reserved on line

Category storage units

    Extra Space Storage

    Founded 1977 • With Angi since June 2010

    1.0

    (1) Verified Reviews

    Business Details

    Phone Number

    Address

    2010 W Poplar Ave

    Collierville, TN 38017

    Services Offered

    Climate Controlled, On Site Manager, Video Surveillance, Alarmed Units, Electronic Gate Access

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Warranties
    Ask for details