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Grade A Plumbing Inc

4.5

(533) Verified Reviews

Founded 2012 • With Angi since January 2013

Licensed
Trade License Number
41817
Bonded
Insured
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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

1760 Costner Dr

Warrington, PA 18976

Description

Our company is family owned and operated. We make it our mission to offer reliable service at a reasonable price. Not only will we deliver expertise in our trade but we guarantee exceptional and respectful customer service. Grade A Plumbing and our technicians strive to leave your house in it's best condition and promise to always respect the integrity of your home. We handle all your residential plumbing repairs and replacements....

Verified Reviews

4.5

(533) Verified Reviews

Ratings Distribution

5

375

4

60

3

22

2

16

1

58

Rating Details

Price

4.5

Professionalism

4.6

Punctuality

4.6

Quality

4.6

Responsiveness

4.5

Read reviews by category

plumbers (518)home remodeling (41)drain cleaning (37)water heaters (29)tile installation (6)gas leak repair (3)sewer cleaning (2)drain pipe installation (2)flooring (2)excavating (1)countertop installation (1)well & water pump repair (4)
Showing 1-10 of 533 reviews
1.0

02/02/2021

I do not write customer reviews, but I am writing so that at least some of the future customers will get a sense of what they are getting into when you work with Grade A Plumping. I am writing this with utmost frustration and disappointment with the service I received from Grade A Plumping. I have a home warranty insurance with American Home Shield, and in the last week of December 2020, I put a s...

Description of Work
Faucet repair

Category plumbing

Services Performed? Yes

Work Completed On 12/28/2020

Service Provider Response

So we understand that your frustrated with a couple items that occurred, but to be clear we did not complete this repair because you canceled it. We also did not charge a single dollar because it wasn't completed. You would call and complain about your item taking too long to arrive because we provided tracking and the USPS was taking too long. I'm not sure what Grade A Plumbing could have done to...
5.0

08/20/2020

The technician came during the window of time that I was told. He came wearing his mask! He repaired the water heater quickly, showed me the part that was replaced, and explained the purpose of the repaired part. I’m very satisfied.

Description of Work
Repaired water heater

Category plumbing,water heater repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/20/2020

5.0

08/17/2020

Very smooth especially since I don’t have a basement the guys had to install in the ceiling. A lot of extra work but it went very well

Description of Work
Installed new gas line to stove

Category plumbing

Cost $3,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/17/2020

5.0

08/17/2020

Great. Top quality work done at an unbelievable low Cost. Friendly and informative customer service. The work was done quickly and comprehensively.

Description of Work
Repaired sewer line.

Category plumbing

Cost $1,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/15/2020

1.0

08/16/2020

Grade A replaced my hot water heater which they did a fine job with. I had made arrangements for my trash collector to remove the old water heater for $20. Grade A techs literally threatened to remove the new water heater if I did not allow them to take away the old heater for $125! Management never replied to my emails or phone calls. I checked with my township and other local plumbers to see if ...

Description of Work
Replace hot water heater

Category ceramic tile,plumbing

Cost $360

Services Performed? Yes

Work Completed On 04/06/2020

Service Provider Response

We do the entire job from start to finish. You do not get to pick and choose what we will do when it comes to the safety of our techs and the public. We remove the old waters and we take them with us and dispose of them properly. This was told to you in detail prior to scheduling the install of your water heater. We did not claim it was and ordinance we have always stated it is our company’s polic...
5.0

08/07/2020

Excellent. They were timely, efficient and easy to work with. I will use them again and highly recommend!

Description of Work
Replaced sump pump and back up pump

Category plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/07/2020

1.0

08/03/2020

Technician flat out lied on the report that I stated son flushed "non flush-able wipe" in toilet that caused back up. I stated flush-able wipes were used, or could of been used. Technician was here 5 minuets, didn't even open sewage pump up. Stay far away from this company! Home warranty is being denied, because of a false report written. I am honestly in shock, that the plumber wrote the exact op...

Description of Work
sewage pump/technician flat out LIED

Category ceramic tile,plumbing

Services Performed? Yes

Work Completed On 08/03/2020

Service Provider Response

No one flat out lied to anyone. You can not put wipes into a sewage ejector system. It will break the sewage pump. A simple google search will yield many many articles saying the same thing. You are trying to get someone else to pay for your pump that you broke. Unfortunately they wont do that. We tried to work with you and reason with you but obviously that wont work either. Best of Luck.
1.0

06/22/2020

Horrible. Tech came out . Told me nothings leaking . He was in my house for total 6 min. i told him my separate bath tub was leaking when I ran the water. He told me my shower grout could be the problem. My bath tub is separate from my shower. I went upstairs to run water From tub to show him it was leaking when i came down stairs he left. Water leaking like crazy. He was not here to help. His att...

Description of Work
Leaking pipes in bathroom which damage my ceiling

Category ceramic tile,plumbing

Services Performed? Yes

Work Completed On 06/22/2020

1.0

06/09/2020

AHS contracted Grade A plumbing to replace our leaking water heater. Grade A tech came up with additional charges of $390. (replacing shutoff vale, he called code upgrade $250 and adding flexible gas pipe, he called it gas line modification.) The worst part is that he put in to replace pressure tank which is completely functional and only a few months old. This is fraud, he is charging AHS to repl...

Description of Work
replacing water heater

Category plumbing

Services Performed? Yes

Work Completed On 06/09/2020

Service Provider Response

Unfortunately some items are not covered under some warranty plans. We do not work for them directly and have no say over this. We call in everything we see that needs to be replaced. You don't need to worry about the expansion tank that needed to be replaced the warranty company understands fully why and when we replace them, they are perfectly fine with us doing it and you don't need to worry ab...
1.0

05/19/2020

Grade A Plumbing is not reliable if they need to return to fix an issue. The first appointment I made on April 28, 2020, Ken came out and was great. He came out and repaired the one leak under my kitchen sink and said that the second leak and faucet issue will be fixed when they replace the faucet. I asked if they could let me see the one that they would be ordering so that I didn't have them show...

Description of Work
Leak Under Kitchen Sink

Category plumbing,drain cleaning

Services Performed? Yes

Work Completed On 04/28/2020

Service Provider Response

Sorry for the long wait on a non emergency call during a pandemic. That being said the fact that Kristin (not Crystal) was explaining to you that she couldn't get the information from her boss Adam at that exact moment because he was in the hospital dealing with his child being born, and even though "its not your problem" you would need to wait for her boss to give you call back about the confusio...

Services Offered

Plumbing repair & service. Bathroom Renovator. Drain Cleaning. Gas Leak Detection. Galvanized Pipe Repair. Tankless Water Heaters. Water Heaters.

Services Not Offered

Drain cameras, trench-less pipe repairs,

General Information
Free Estimates
No
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
10%
Emergency Service
No
Warranties
Yes