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KANGAROO PLUMBING INC

Plumbing, Water Heaters, Drain Cleaning,

About us

Kangaroo Plumbing is a fully registered, licensed and insured small company serving Pittsburgh's East End since 1998 and is owned and operated by an Australian plumber, John Warburton. John is a Master Plumber who began his plumbing apprenticeship in 1972 and has been working as a plumber all his life. John is the person who answers the phone when you call. More importantly, he is the plumber who comes to your home and performs all of the work. John is able to handle anything from a minor repair to a whole house re-pipe. He is often able to repair plumbing that other plumbers will only replace and has a lot of experience diagnosing mystery leaks and problems. He specializes in residential service and repair work including water heater and main stack replacements. John understands old houses and provides personal service.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Service & Repairs. Frozen Pipes Thawed. Freeze Prevention. Gas Piping Installations & Additions. Water & Gas Leak Detection & Repair. Water Meter Shut-Off Valve Replacement. Main Stack Replacement & Repair. Hose Bib & Faucet Replacement & Repair. New Fixtures & Faucets. New Tub & Shower Faucets Replaced in Existing Tile Walls. Water Heaters. New Ball Valve Installations. Hot Water Heat Piping and Radiator Repair & Replacement. Can Replace and/or Repair All Types and Sizes of any Piping.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-263 of 263 reviews

ILENE G.
07/2017
5.0
plumbing
Β  + -1 more
He is excellent and very good at what he does. His services cost a lot of money, but it is well worth it. He does charge a service fee of $75 and does not deduct it from the work that is done.
Description of Work: They installed a bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rise N.
06/2017
5.0
plumbing
Β  + -1 more
I'm pleased with the work they did. They're a little on the expensive side, as plumbers go, but he was very thorough, really knew his stuff, had extra information to in part, and I would probably hire him again. He had the parts with him and he didn't have to come back, you know, he had is act together, that's not always the case. The person that runs the company is very pleasant.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MARCIE R.
05/2017
5.0
plumbing
Β  + -1 more
Great! John took the time to explain and make sure I understood everything he was doing.
Description of Work: I needed an outdoor faucet replaced, an under-the-sink pipe replaced, and a water shut-off valve added to a separate existing under-the-sink supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Peg S.
04/2017
4.0
plumbing
Β  + -1 more
Very easy scheduling and very responsive, however, I made the mistake of not asking ahead of time for a cost estimate. I anticipated that I would be paying an hourly rate and was prepared to do so, however, instead I was billed a fixed price. For a job that took 2 hours I paid $500 plus a $75 call-out fee. I think that was pretty expensive. My mistake for not asking. I won't do that again.
Description of Work: I needed a pedestal sink replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

John B.
04/2017
5.0
plumbing, water heater repair
Β  + 0 more
Outstanding! Price was reasonable. Workmanship meticulous. When John was delayed by finishing another job he called to explain & indicated his anticipated time of arrival. His work included removal of old water heater. Once new one was installed he carefully explained its operation. This is the fourth time he has done work for us in the last 12 years- we would not call anyone else!
Description of Work: replace gas water in our basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Tiffany W.
03/2017
5.0
plumbing
Β  + -1 more
Plumber was great. I called him as a first-time client, and he came to my house that Friday evening (within hours) and immediately fixed the problem. I'd highly recommend.
Description of Work: Two toilets would not stop running

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peg S.
03/2017
3.0
plumbing
Β  + -1 more
The work was done quickly and without any problems, however, I made the mistake of not getting a price ahead of time. I assumed it would be a time based price (I had the materials). It was not. For a job that took maybe an hour or perhaps a bit more, the price was outrageous. $500 PLUS and callout fee.
Description of Work: I thought I submitted this review last year when the work was done but apparently I didn't complete it. My mistake. I needed to have a pedestal sink replaced.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Dr G L H.
01/2017
5.0
plumbing
Β  + -1 more
He's very reliable, professional, and reasonable in his costs. It's a real pleasure to do business with him.
Description of Work: John changed the outdoor hose faucets with frost-free versions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean T.
01/2017
5.0
plumbing
Β  + -1 more
John was meticulous, kept me well-informed, worked well with my chosen contractor (whom he had not previously met), and delivered a fantastic result. He's not the cheapest plumber in town, nor the most expensive. I think his prices are fair for the quality of work that he delivers. I would use him again in a heartbeat.
Description of Work: John did the plumbing to install a shower in the attic bathroom of a 100 year old house, which included some retrofit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jaime C.
07/2016
5.0
appliance repair
Β  + -1 more
The worker was so kind and helpful with anything I asked him . Great work he did . And it was so quick to.
Description of Work: Bathroom work no major things and also fixed the sink .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bonita K.
07/2016
5.0
plumbing
Β  + -1 more
it went well very good very kind he was excellent
Description of Work: clogged pipe cleared

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan W.
06/2016
5.0
plumbing, drain cleaning
Β  + 0 more
Kangaroo Plumbing arrived in the evening (after 6 pm) after clearly working a long day. He stayed for 2 hours until the job was done. Apparently, over the years, egg shells finely ground by our garbage disposal accumulated in a section of the pipe well below the kitchen. The blockage was cleared, robust shut-off valves were installed as well as a new kitchen faucet (that I picked up from Lowe's to replace our faulty faucet). We were so happy with the repair job that we hired Kangaroo Plumbing on the spot to return the next week to install a bathroom sink (I also picket up from Lowe's) and to correct more faulty plumbing associated with our laundry area. A great amount of care and effort was demonstrated with all of the work done. Additionally, Kangaroo Plumbing was fine with being observed throughout parts of the process and took the time to explain to me in detail how everything worked. At the end, I felt very satisfied at becoming more educated on the inner workings of my home.
Description of Work: We found ourselves on a Friday evening with a sink that was backed up. At first, we thought the garbage disposal was malfunctioning, but we could not seem to remedy the situation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Alison G.
06/2016
5.0
plumbing
Β  + -1 more
John was professional and friendly. He repaired the faucet quickly and cleaned up after himself. He also gave us recommendations for fixture brands that he prefers since we will be remodeling our bathroom sometime this year. We have used Kangaroo Plumbing several times now and have always been super pleased with John's services.
Description of Work: John repaired a leaking faucet in our tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Antonio M.
06/2016
5.0
plumbing, water heater repair
Β  + 0 more
we would recommend him to anyone. a nice guy and very responsive to fix our emergency issue. we noticed the leak under the kitchen sink late on a friday afternoon and he was able to make it here within an hour. we were pleasantly surprised about that. he went and picked up a new faucet and installed it so we didn't have to empty a bucket all weekend. i like that he takes the time to look for and explain any future plumbing problems you may have (in an older home with deferred maintenance) and yet doesn't try to sell you anything unnecessary. price seemed reasonable each time we have used him (about 4 times). our first job with him was very telling. the old water main shut off valve broke in the middle of our kitchen redo and we couldn't find anyone to repair it. we were turned down by 3 different (well-reviewed) plumbers because our curb box (under sidewalk water shut-off) was not accessible. we had almost given up when i called him. he said that he could fix on the first call and couldn't believe the other plumbers wouldn't. luckily the water was able to be partially shut off so he was able to replace the shut off valve by working over and repeatedly emptying buckets. all of the new plumbing looks and works great --it is almost like having a newer house. one con is that he only works in the city or possibly the east end. but i am not sure about that.
Description of Work: diagnose and replace leaking kitchen faucet, replaced some old cellar plumbing with copper, install new frost-proof exterior faucet, install new tank water heater and remove/dispose of old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Nam H.
05/2016
5.0
plumbing
Β  + -1 more
The bathtub drain became clogged to the point of taking more than a day to fully drain. I called John to get a quote and make an appointment. The price is a bit steeper than other plumbers, but I chose John because he was very knowledgeable and was honest about possible complications that could come up. The job itself turned out to be fairly straightforward, and John was courteous, friendly and professional. He cleaned up after himself, and even gave my tub a bit of a scrub (since it was dirty from the water not draining), which was a nice touch.
Description of Work: Snaked the bathtub drain, ensuring the water drained properly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jonathan K.
05/2016
5.0
plumbing
Β  + -1 more
John repaired our leaky shower knob with a replacement washer, whereas another plumber that we previously called told us that our shower knob and washer was out of date and would need to be replaced. We were so happy to find someone who could fix our faucet rather than replace it. This was a big deal. Because if we had to replace it, we would have had to do re-tile the wall. This saved us a lot of time and money. Plus why discard something when you can fix it? The prior plumber also said that we would have to replace our toilet because it was too old to obtain parts for it. This was not the case with Kangaroo plumbing. John had the parts in his truck. Now our toilet works perfectly. We did not need to replace it. Several months after our shower faucet was replaced, it began to leak again. We called John and he came in the same day and repaired it with a new washer mechanism. We tried to pay him for coming out, because it was not his fault that the washer was worn so quickly, but he refused to take payment. He wanted to stand by his original work. John is an honest person who will be there when you need him, and do an excellent job for you.
Description of Work: Replacement of a shower knob and washer mechanism. & Replacement of a toilet flushing mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$494

Susan B.
05/2016
5.0
plumbing
Β  + -1 more
John is always on time, communicates about any issues or delays in work schedule and does excellent work including complete clean-up when he is finished working. I have used John on numerous occasions over the years for both plumbing and furnace cleaning/repairs and have never had any issues with his work. He is knowledgeable about older plumbing and furnaces which is what my house has, being a late-1920's era home. I appreciate that he knows how to deal with old house issues.
Description of Work: John installed a new toilet, replaced old-fashioned dual-faucet bathroom sink fixture with new single-faucet fixture, fixed leaking kitchen sink handles and installed heavy duty hoses on washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

john K.
05/2016
5.0
plumbing
Β  + -1 more
John was great to work with. He answered his phone every time I needed to get in touch with him. I felt like he had my best interests at heart when giving me options about the work he was doing. I will contact him in the future with all of my plumbing needs.
Description of Work: John installed new valves in our bathroom, installed new shower fixtures, and replaced our vanity and sink fixtures. He also installed valves for our hose and installed a new hose fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Daniel N.
05/2016
5.0
plumbing, water heater repair
Β  + 0 more
Great service and professionalism!!!
Description of Work: Water heater repair and misc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

john F.
04/2016
5.0
plumbing, drain cleaning
Β  + 0 more
We forgot to shut our water off this winter and when we turned on our outside faucet this spring water stayed like crazy. John has done work on our house a few times before and he is not just a really neat and conscientious plumber but he is a totally nice guy. He even let me take a video of him explaining and demonstrating how to turn off the valves in the basement and how to drain the pipes. Now I won't forget next winter. He also showed me how to unclog my bathroom sink and offered me the tool I needed to use to snake the drain. There were nuts and levers involved in the tutorial but he was like, "if you can learn how to do this periodically you can save yourself some money rather than paying me to come out." I really can't praise him enough. Reliable friendly professional and competent.
Description of Work: Replaced a burst outside faucet and unclogged bathroom drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Chelsa W.
04/2016
5.0
plumbing
Β  + -1 more
John is extremely punctual, professional, but most importantly, knows what he is doing more than anyone else I have used in any area. I wish I had a service provider in every profession that was like him - especially at that intersection of mastering his/her trade AND being punctual and professional. If I want anything in my house fixed right (and plumbing is our biggest issue in an old house that has had many improper work over the years) - John does it exceptionally well. Most importantly, his work gives me peace of mind in knowing I don't have to worry. I was referred to him by friends, and know many others who have had the same stellar experience.
Description of Work: Followed up on a sticking toilet handle because he was in the neighborhood, and did not even charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
03/2016
5.0
plumbing
Β  + -1 more
John's plumbing work is always meticulous and he has been extremely creative in solving problems that other plumbers couldn't solve. He is very attentive to details and I can be quite picky. John has been here many times over the years ? our home needed quite a few updates - new hot water tank, sump pump, gas line to grill replaced, pressure reducing valve, various valves and faucets replaced, the usual clogged drains, etc, etc. It's always a pleasure to have work done by John (Kangaroo Plumbing). I don't hesitate to recommend him to neighbors and friends and have done so many times. Everyone has been very satisfied.
Description of Work: Ran snake through drain pipe from sink to clear blockage two floors below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

charlene C.
02/2016
5.0
plumbing
Β  + -1 more
He looked at the job, and gave me an estimate before the job was done. He was very professionable and was on time. He cleaned up after himself and his work was excellent. I would highly recommend him.
Description of Work: He did several jobs in my bathrooms including sink work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$581

Carol Beth Y.
01/2016
5.0
plumbing
Β  + -1 more
Communicates well on scope of work; calls ahead before arrival; fair price; does the job correctly.
Description of Work: Various projects, including installation of new faucet and shower head in bath. Also installed kicktoe heaters in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Elizabeth S.
01/2016
5.0
plumbing
Β  + -1 more
Kangaroo Plumbing, Inc. offers fabulous service! John was prompt, courteous, and knowledgeable. He made arrangements to fix our problem as quickly as possible. He worked efficiently and kept his workspace tidy and under control--with kids and a dog running through the house! He communicated the issue clearly and showed evidence (and pictures) of the problem he encountered. We could not be more pleased with the service we received and highly recommend Kangaroo Plumbing.
Description of Work: Found and fixed a leak in the water pipes feeding our renovated bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

5512 Howe St, Shadyside, PA 15232


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA065104
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
04/08/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Heating and Air Conditioning

FAQ

KANGAROO PLUMBING INC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

KANGAROO PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, KANGAROO PLUMBING INC does not offer free project estimates.
Yes, KANGAROO PLUMBING INC offers eco-friendly accreditations.
No, KANGAROO PLUMBING INC does not offer a senior discount.
Yes, KANGAROO PLUMBING INC offers emergency services.
Yes, KANGAROO PLUMBING INC offers warranties.
KANGAROO PLUMBING INC offers the following services: Plumbing Service & Repairs. Frozen Pipes Thawed. Freeze Prevention. Gas Piping Installations & Additions. Water & Gas Leak Detection & Repair. Water Meter Shut-Off Valve Replacement. Main Stack Replacement & Repair. Hose Bib & Faucet Replacement & Repair. New Fixtures & Faucets. New Tub & Shower Faucets Replaced in Existing Tile Walls. Water Heaters. New Ball Valve Installations. Hot Water Heat Piping and Radiator Repair & Replacement. Can Replace and/or Repair All Types and Sizes of any Piping.

Contact information

5512 Howe St, Shadyside, PA 15232


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day