Matt Mertz Plumbing is the proud winner of the Pittsburgh Tribune GOLD for Plumber and Family Owned Business. Matt Mertz Plumbing is dedicated to resolving your plumbing problems to help you get your life back in order. Our slogan, 'Happiness is just a phone call away' is intended to show you the confidence we have to resolve your plumbing problems, today. 'The Best Mertz In The Business!' There are quite a few companies that have hit the news lately, most are involved in low priced bait and switch scams. We promise to deliver an honest appraisal of the services to be performed, with no commitment required. Our employees are all Certified Master Plumbers, which means that they will not be learning when they arrive at your home. Because we use experienced Master Plumbers, our prices are more competitive, making sure that 'Happiness is just a phone call away'. We offer our 24 hour services to ALL of our customers. If you are having problems, you can be sure that by calling Matt Mertz Plumbing, your plumbing needs will be resolved, when you need them. Cost is determined by the job.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Wells, pumps, air intake systems, fireplaces, gas logs, heating & AC.
Services we don't offer
Septic replacement or pumping it out, main gas line replacement
Tree roots had infiltrated our 45-year old terra cotta sewer line. It was repaired with a trenceless sewer system inside the existing line. Only a small amount of excavation was required. .We were impressed by Matt Mertz Plumbing's work. Very professional. Everyone was knowledgeable and easy to work with.
Description of Work: Trenceless Sewer Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
PAMELA K KAY B T.
04/2019
5.0
plumbing
+ -1 more
We had an excellent experience with Matt Mertz Plumbing! Don Mertz performed the majority of the repairs and for several hours of a few days of work, we also met another member of the Mertz family, Heather, who was as professional and hard working as Don. Mertz Plumbing did and outstanding job and we couldn't be more pleased with the outcome of their work. We would be very happy to hire Don again for any future job that we may require because it's very apparent that he has vast knowledge and experience. Plus, he's just a really great guy!
Description of Work: bathroom, kitchen and basement plumbing repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joyce K.
04/2019
5.0
drain cleaning
+ -1 more
I had recent waterproofing service completed in my basement. Unfortunately, the downspout was clogged - for the drainage. I read the reviews about the company and was pleased to give them a try. Technician EARL called before coming and he worked laboriously to open the drain! Consequently, I am grateful for an unclogged downspout - within an hour.
Description of Work: Clogged Downspout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Bonnie and Michael M.
04/2019
5.0
drain cleaning
+ -1 more
The plumber was efficient, proficient, friendly and worked extremely hard to unclog our toilet and exit pipe leading out of our home.
Description of Work: I had a stopped up toilet in our basement. It required a lot of additional snaking, much more than the usual stopped up toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$267
Jon N.
03/2019
1.0
plumbing
+ -1 more
I contacted them 3 times; they did not return calls or answer emails
Description of Work: sewer line replacement
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Matt Mertz Plumbing Trenchless Sewer Repair Expert
We spoke with the above person and went onsite to provide an estimate. We did follow up with them and they were getting multiple estimates. That is the last time we spoke with him.
Eduardo L.
03/2019
5.0
plumbing
+ -1 more
I had a water leak coming from the ceiling of my garage and I was getting water in both my garage and laundry room. The leak did not seem big but the pond of water looked significant. I had an appointment with another plumbing company that morning, but they kept delaying all day. I was concern about how bad was the leak and the damage that it may have been causing so I called Matt Mertz Plumbing that night. They were upfront about the additional charge for emergencies and it seemed a fair price to me. Later I got a call from Tim from Mertz to let me know when he was coming. He was very professional and attentive to my concerns. He was able to find a pinhole leak behind the ceiling and fix it in no time. After cleaning up he also gave me some additional recommendations given the state of the pipes at my home that I plan to follow up on. I am really please with them, from how my initial call was handled to the actual work done. I definitely plan to call them again in the future when we need plumbing services
Description of Work: Water Leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Divya H.
03/2019
5.0
plumbing
+ -1 more
Every person I worked with, starting from the plumbers who came to clear the drain, give estimates for the permanent repair and the people who actually did the drain line replacement was extremely courteous and professional. They also did a great job cleaning up after their work. It's almost been a year since they replaced the line and we haven't had any sewer issues!
Description of Work: Our sewer pipe was installed incorrectly by the builder and it caused sewer backup.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Lisa P.
02/2019
5.0
plumbing, water heater repair
+ 0 more
I called and expected to be told it would take a few days for them to be able to make it out. I was pleasantly surprised when they said they could come out later the same afternoon. They arrived when they said they would be there and the service man was very knowledgeable and personable. He was quickly able to diagnose what the problems were with both the hot water tank and the toilet. He had all of the parts and had us all fixed up within an hour. The price for parts and labor was less than I expected. While he was here, I also asked him to take a look at another plumbing issue that we had going on to give an opinion for the amount of work that might be entailed in getting it corrected. He was very honest with me, and set realistic expectations. I am very happy with the service that we received from Matt Mertz plumbing. We will definitely use them again in the future for our plumbing needs. Thank you for a wonderful service experience!
Description of Work: Hot Water Tank and Toilet Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Karen D.
02/2019
5.0
plumbing, sewer cleaning
+ 0 more
My sewer temporarily backed up into basement while doing laundry on a Sunday evening. A panicked call to MMP was answered professionally and very helpfully with a promise to have someone at my home the following morning. The technician arrived as planned on time at 8am and quickly found the problem outside and unclogged my drain in less than a half hour. The underlying cause of the clog was shown to me by camera and we have made plans to fix the issue. I was given a clear, fair quote with explanation of the planned repair. Rarely do you find the type of professional service and level of expertise that my technician displayed. He was exceptionally competent and friendly. The charge for service was not up charged with any emergency fee. From my initial call to the completion of my service visit I was impressed. Thanks MMP.
Description of Work: Sewer clog repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Helmut V.
01/2019
5.0
excavators, plumbing
+ 0 more
It went much better than we had feared. We were very impressed and happy about their work. It required digging a trench through our front yard. Going by brute force it would have required tearing up the walkway and concrete steps, but they found a creative solution to bypass those. Saved us a lot of hassle - and money! They were efficient and professional, and on time. Service was restored amazingly quickly-- we were out of water only for one day. They put the front yard back together beautifully, so that just a few days later it almost looked like nothing ever happened. Also, in the basement inside the house they kept disruption to a minimum, and cleaned up very nicely after completion of the work. We highly recommend them for such emergency work.
Description of Work: replacing main water line from street to house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary R.
01/2019
5.0
plumbing, sewer cleaning
+ 0 more
Very good. Explained the problem. Professional.
Description of Work: Clogged sewer line
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris S.
12/2018
2.0
water heater repair
+ -1 more
Submitted a request for a quote via Angie’s List. No one ever called or emailed. This happened with the three other companies I contacted via Angie’s List, one of whom I has done multiple projects for me. Is the issue the contractor? Or Angie’s?
Description of Work: Install of tankless water heater
Rating Category
Rating out of 5
responsiveness
1.0
Response from Matt Mertz Plumbing Trenchless Sewer Repair Expert
Hello, I called you at the telephone number you provide on 12/10/2018 regarding installing a customer supplied tankless quote. We never heard back. Please feel free to call the office if email isn't the fastest, thank you for your time. Lisa Mertz
Wayne T.
12/2018
5.0
plumbing, drain pipe, sewer cleaning
+ 1 more
It went very well . Mertz Plumbing did a fine job. I felt their price was fair.
Description of Work: sewer relining
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Zachary B.
11/2018
5.0
plumbing
+ -1 more
Sewage had backed up and we required emergency service. Plumber arrived within 30 minutes of us calling the company. Performed services quickly and professionally.
Description of Work: Emergency service for backed up basement drain
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Elizabeth M.
11/2018
5.0
sewer cleaning
+ -1 more
It went very well. Cleared the blockage in record time for only $89 and made recommendations for further work without pressure.
Description of Work: Clear sewage line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Mike F.
09/2018
5.0
plumbing
+ -1 more
Perfect!!! Even found clogged outside vent tube.
Description of Work: Drain cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Chris H.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
Barry and Eric G. did an excellent job installing our furnace and central air conditioner. They arrived promptly on time, were very friendly and knowledgeable, laid protection on our carpeting, worked at a good pace, finished the job in a timely manner and cleaned the area when they were finished. We will definitely use Matt Mertz Plumbing in the future for all our plumbing and HVAC needs.
Description of Work: Installation of new Furnace and Central Air Conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James L.
09/2018
1.0
plumbing
+ -1 more
Zero. WARNING DO NOT CALL THEM. This is the first time I ever posted a review of anything. Please do not call this company. Save yourself the aggravation and the complete unprofessional and total disregard for any level of business ethics. The worst experience I ever had with any service company ever. I wish I never called them.
Description of Work: A. small shower drip resulted in a massive basement leak that they caused and refused to fix. "Take it up with your insurance company" was their response to me.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Matt Mertz Plumbing Trenchless Sewer Repair Expert
We did a shower repair for the above person. He had another issue arise late at night with water in his basement. I, Lisa Mertz, sent our on call plumber out to the customers home to confirm it was nothing to do with our work (after hours.) Our on-call plumber did confirm the issue he had was nothing to do with the work we did. I also have photos to confirm this. The man called me after the plumber left and was very rude about him having another issue and that we would not fix it for free or pay for his time to take off of work to 'deal with you people'. The next morning, I called the customer again to go over the plumbing issue. He did return my call later that morning. I tried to explain the following steps he would have to take (in a helpful manor), but he did not want to hear it. When our plumber who did the work left, all our work was done properly. He continued to make off the cuff sexist comments in a very unprofessional [Member Information Removed]. Once he wasn't being realistic and not speaking with a level head, I informed him to contact his insurance company to send a professional restoration company out to deal with the leak. We would like to post a photo of the corroded valve that leaked but Angie's list doesn't have an option for that. It was not installed by us since this was the first time we worked for this person shower repair.. Thank you, Lisa Mertz
Patricia W.
09/2018
5.0
plumbing
+ -1 more
WE tried to replace the bathroom faucet with a new one because the drain broke apart. Well... that didn't go to well?!!!. The leak from the bathroom plumbing escalated. Not only was the original drain cracked we believe all the plumbing and now the new faucet was faulty.. after several e mail messages and speaking with Bob, I got an appointment for that day... Rob came out asset the situation, took most of the plumbing apart and replaced it with new and BETTER parts than was originally installed. So lesson learned ... don't try to attempt plumbing on your own... You need professional to do the job especially Rob who knew exactly what to do... Thank you..
Description of Work: bathroom faucet leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marya R.
09/2018
5.0
excavators, plumbing, drain pipe
+ 1 more
Excellent. Initially had Brian come out to snake a clogged downspout. All 3 downspouts clogged which was too much for a snake. Chris came out to powerblast; pipes still clogged and water coming up from the deck. Needed the above work done which was expertly done by Ron, Erik and Anthony. They couldn’t have been nicer. Explained everything they were going to do clearly and encouraged questions. They worked quickly and team work with them was evident despite the temperatures in the 90’s. It was a huge job and despite my anxiety at 1st, that quickly dissipated as the work was being done. Great job guys! It was a pleasure getting to know you all and thank you for your hard work. Well done!
Description of Work: Excavated from 3 downspouts in back of house to front of house. Installed PVC pipes to new gravel pits and to the 3 downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ray C.
08/2018
5.0
excavators, plumbing
+ 0 more
The work went exactly as Matt Mertz said it would. They were here for three days opening the ground and running a camera in to find the problem. They proceeded to reline the sewer line were it had separated, refilled the hole, and put the yard back together. Every employee was very professional and knew exactly what should be done. They guaranteed the work for a full ten years but said it would last much longer. We are extremely happy that we hired Matt Mertz to do this job and would definitely hire them again.
Description of Work: Sewer lines separated and needed to be relined.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Mike F.
08/2018
5.0
plumbing
+ -1 more
Was a little late, but called to let me know. Once here did video of drain and all was well. Needed to arguer toilets. Helped to locate drain breather that a landscaper covered. Price was as quoted with coupon..
Description of Work: Drain unclogging
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$178
Michael L.
08/2018
5.0
plumbing
+ -1 more
Perfectly, if any plumbing emergency can be spoken in the same breath as perfect! Our plumber was prompt, clearly explained what was happening, did the repair and cleaned up after. No complaints, rather kudos and I'll both recommend and use them again
Description of Work: Locate and repair a broken pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Chris D.
07/2018
5.0
plumbing, drain pipe
+ 0 more
The crew arrived on the scheduled day and called ahead to let us know they were coming and what time they would arrive. They were polite, explained everything and had the job done in 2 days. They cleaned up after. They answered all my questions. Fabulous job! I would definitely hire them again!
Description of Work: We had a french drain installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Roberta D.
07/2018
5.0
plumbing, water heater repair
+ 0 more
The person was on time, steadily worked and cleaned up. It was easy to schedule the appointment.
Description of Work: Needed to have an old gas hot water tank removed and a new one installed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Excavating,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Heating and Air Conditioning,
Wells and Pumps,
Water Filtration and Softening,
Gutters
FAQ
Matt Mertz Plumbing Trenchless Sewer Repair Expert is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Matt Mertz Plumbing Trenchless Sewer Repair Expert accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Matt Mertz Plumbing Trenchless Sewer Repair Expert offers warranties.
Matt Mertz Plumbing Trenchless Sewer Repair Expert offers the following services: Wells, pumps, air intake systems, fireplaces, gas logs, heating & AC.
Septic replacement or pumping it out, main gas line replacement