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Frost & Company Diamonds

With Angi since June 2010

3.3

(3) Verified Reviews

Business Details

Phone Number

Address

717 Liberty Ave Ste 212

Pittsburgh, PA 15222

Description

We have been dedicated to providing the highest level of customer service for over two decades. Specializing in creating unique custom designs that are hand crafted to our clienteles’ desires, Frost & Co. offers unparalleled talent and service. We consistently expand our offerings in our designer showroom as a way of highlighting our latest collections of jewelry as unique as you....

Verified Reviews

A few reviews for this pro...
1.0

12/02/2017


Amylyn K.

See above comments

Description of Work
We went in asking for durable wedding bands and we're sold something that was scratched and pitted in 3 months. It was also sized improperly. When we went back expressing our concern we were given a very hard time in the store. We we're yelled at and told we we're not nice people because we said we would share a rating on social media. The owner was standing there and did nothing. The sales person said he heard us which he may have but his solution was to refinish the rings and to come back and continue to have them polished. We never take our rings off so that was a problem for us. The sizing the product and the horrible service is something we want to share so that others do not experience the same. There are many other jewelry stores to shop. We also later noticed other very unfavorable reviews about this company.

Category jewelry stores

5.0

05/20/2015


Michael A.

They were knowledgeable and the fair in there prices.

Description of Work
They sold to me a wedding ring.

Category jewelry stores

4.0

01/22/2013


Michael A.

Overall, I had a satisfying experience. The pricing was fair and the staff was helpful. I felt a little like I had to bug them for updates, but that might just be my personality. I would say as a warning that unless you specifically ask otherwise, you will be provided with EGL graded diamonds. Do some searching online about the EGL grades, but you will find that they are always graded higher than they would be by more reputable authorities. Frost & Co is not overpricing the EGL diamonds, rather you get what you pay for. I.E. an IF EGL would likely be no better than a VS1 if graded by GIA. That being said, if you ask for a GIA diamond, like I did, they will find one for you at a fair price. Unless you have a trained eye, my suggestion is to insist on looking at only GIA certified diamonds.

Description of Work
I purchases an engagement ring from Frost & Co.

Category jewelry stores

    Jewelry Sales/Design/Repair
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    10%
    Warranties
    Ask for details

    Services Offered

    Jewelry Design & Sales.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Frost & Company Diamonds

    How is Frost & Company Diamonds overall rated?

    Frost & Company Diamonds is currently rated 3.3 overall out of 5.

    What days are Frost & Company Diamonds open?

    Frost & Company Diamonds is open:

    Sunday: 10:00 AM - 2:00 PM

    Monday: 9:30 AM - 4:30 PM

    Tuesday: 9:30 AM - 4:30 PM

    Wednesday: 9:30 AM - 4:30 PM

    Thursday: 9:30 AM - 4:30 PM

    Friday: 9:30 AM - 4:30 PM

    Saturday: 9:30 AM - 3:30 PM

    What payment options does Frost & Company Diamonds provide

    Frost & Company Diamonds accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Frost & Company Diamonds offer free estimates?

    Ask Frost & Company Diamonds for details on free project estimates.

    Does Frost & Company Diamonds offer eco-friendly accreditations?

    No, Frost & Company Diamonds does not offer eco-friendly accreditations.

    Does Frost & Company Diamonds offer a senior discount?

    No, Frost & Company Diamonds does not offer a senior discount.

    Are warranties offered by Frost & Company Diamonds?

    No, Frost & Company Diamonds does not offer warranties.

    What services does Frost & Company Diamonds offer?

    Frost & Company Diamonds offers the following services: Jewelry Design & Sales.