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Frost & Company Diamonds

With Angi since June 2010

3.3

(3) Verified Reviews

Service Categories

Description

We have been dedicated to providing the highest level of customer service for over two decades. Specializing in creating unique custom designs that are hand crafted to our clienteles’ desires, Frost & Co. offers unparalleled talent and service. We consistently expand our offerings in our designer showroom as a way of highlighting our latest collections of jewelry as unique as you....

Verified Reviews

A few reviews for this pro…

1.0

12/02/2017

See above comments

DESCRIPTION OF WORK
We went in asking for durable wedding bands and we're sold something that was scratched and pitted in 3 months. It was also sized improperly. When we went back expressing our concern we were given a very hard time in the store. We we're yelled at and told we we're not nice people because we said we would share a rating on social media. The owner was standing there and did nothing. The sales person said he heard us which he may have but his solution was to refinish the rings and to come back and continue to have them polished. We never take our rings off so that was a problem for us. The sizing the product and the horrible service is something we want to share so that others do not experience the same. There are many other jewelry stores to shop. We also later noticed other very unfavorable reviews about this company.

CATEGORY jewelry stores

5.0

05/20/2015

They were knowledgeable and the fair in there prices.

DESCRIPTION OF WORK
They sold to me a wedding ring.

CATEGORY jewelry stores

4.0

01/22/2013

Overall, I had a satisfying experience.  The pricing was fair and the staff was helpful.  I felt a little like I had to bug them for updates, but that might just be my personality.  I would say as a warning that unless you specifically ask otherwise, you will be provided with EGL graded diamonds.  Do some searching online about the EGL grades, but you will find that they are always graded higher t...

DESCRIPTION OF WORK
I purchases an engagement ring from Frost & Co.

CATEGORY jewelry stores

Services Offered

Jewelry Design & Sales.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Emergency Service
No
Warranties
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