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URBAN FOREST PRO

Tree Service, Lawn and Yard Work, Landscaping,

About us

We are an Arborist Company providing arboriculture services to homeowners in the Portland metro area. 1. We are the only tree service in the Portland metro area to offer the guarantee of providing customer with ISA CERTIFIED CREW LEADERS ON EVERY CREW. What that means is that we don't just have an arborist on staff we will actually have an arborist both estimating and also doing your work. It seems like a no brainer, but this is not the practice at most tree services. 2. Even though we seek to set the standard when it comes to quality we provide these superior services at RATES COMPETITIVE WITH OUR PEERS. Get a bid that is not competitive and we will be willing to discuss it with you to see if we can do better. 3. WE ANSWER THE PHONE, or the email or the text message for that matter. Ever had a contractor you had a hard time getting a hold of well that is not as. Our superior customer service makes the experience a pleasant one without the typical contractor hiring hassle.

Business highlights

Emergency Services Offered

Services we offer

24 hr Emergency Tree Removal, Tree Removal, Tree Pruning, Tree Planting, Tree Cabling, Arborist Reports, Tree Protection Plans, Tree Removal Permits, Tree Disease Treatment, Tree Fertilization and more

Services we don't offer

Tree topping & out dated, ill-informed techniques.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6428 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
7%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 276-300 of 428 reviews

Jesse P.
05/2012
5.0
tree service
  + -1 more
I liked their online contact / appointment setting form. It was quick and easy. I purchased the Angie's List coupon(2 coupons -$400 worth) and used them. I originally wanted to clean up rhododendron, but the person suggested the work should rather be done on the magnolia tree. So we followed their suggestion. They came a bit early for the appointment since they finished their prior job earlier. Three crew members worked efficiently and were very professional. After I used the coupon, I owed them $100. The payment procedure they set up by online was very easy to use, and I appreciated it rather than writing a check. The staff seems very knowledgeable and I had overall great experience with them. I would like to use their service again in the future.
Description of Work: Removing an out-of-control plum tree and pruning of a magnolia tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carrie & Buddy N.
05/2012
5.0
tree service
  + -1 more
It went perfectly from start to finish. No muss, no fuss, clean and tidy work, our tree looks great and is now healthy. AND, the roses are getting more light. A perfect solution.
Description of Work: A large Norway maple in our backyard needed pruning and crown-cleaning. We also wanted the crown lifted to provide more sunlight for an adjacent rose garden. Urban Forest Pro quoted us a fair price for the job, did the work exactly as we wanted, identified other branches needing pruning and shaping, and even trimmed up a young locust tree in our front yard for no extra charge. They worked cleanly and left not a twig out of place when they were done. These folks are great, and we highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

keith Y.
04/2012
5.0
tree service
  + -1 more
The crew came out at to our home and removed a double stem Douglas fir tree that was very close to our house and the neighbors.They worked very hard and did a professional job. They cleaned up after there job. We had them leave the cut up logs at the base of the tree for fire wood. A great crew!
Description of Work: The crew came out at to our home and removed a double stem Douglas fir tree that was very close to our house and the neighbors.They worked very hard and did a professional job. They cleaned up after there job. We had them leave the cut up logs at the base of the tree for fire wood. A great crew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,024

ALLEN B.
04/2012
5.0
tree service
  + -1 more
Overall, Excellent!! Story is above.
Description of Work: A team of 5-6 removed huge fir tree in front yard, under pge lines. Over the years the tree had been butchered, as needed, to clear the pge lines. After 30 years it looked like a monster from a halloween story, blocking the street light and entangling branches amount the wires. Over the years Pge had Asplund trim branches enough for wire safety, not for looks. The tree was topped many times by Asplund Company. We decided the tree was getting dangerous with heavy Large overhanging branches The team from Urban Forest Pro brought the tree down, cut wood up into 16"rounds in one day with great care and Know-how. They ground out the tree stump the next day. We were very pleased with the work and will be using them again for our heavy tree work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Jeff H.
04/2012
5.0
tree service, tablepads
  + 0 more
I am satisfied with the services. I would use them again.
Description of Work: They provided annual tree pruning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Sarah F.
03/2012
5.0
tree service
  + -1 more
My experience with them has been good. They are very professional. We heard about them from Angie’s List Deal. I would definitely use them in the future.
Description of Work: Urban Forest Pro took out a tree.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JAMES W.
03/2012
4.0
tree service
  + -1 more
Pretty good, the time & date changed a few times as it was small job that was fit between other work. I paid the invoice online but they sent me a invoice the following month with full balance due. I emailed them saying I'd already paid the bill but never heard back.
Description of Work: removed 1 small tree between 2 houses, chipped it & another tree we had already fallen ourselves.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

ROBIN S.
03/2012
5.0
tree service
  + -1 more
I purchased 2 Big Deals from Angies List so the total tree estimate was actually $650--I paid $450 (2 coupons + an additional $250). They were punctual in coming out to provide an estimate and then we scheduled the work for the next month. Everything went as planned. The dogwood and magnolia trees had not been pruned in quite awhile, and the large trees of each type were pretty dense with growth. They spent most of the day doing the work, thinning, lifting the canopy, and shaping the trees. I wish I had before and after pictures of the dogwoods because they did a fantastic job on those. Can't wait for them to leaf out and flower! Every tree looks so much better than before. I was hoping to minimize storm damage to the magnolias this year--still lost limbs this winter but not nearly as many as I usually do with freezing weather. They did an excellent job cleaning up too.
Description of Work: They pruned 10 magnolia and dogwood trees, some large and many small. Two men did the pruning and all the cleanup afterwards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Elaine and Don L.
03/2012
5.0
tree service
  + -1 more
They are by far, the best company I have ever dealt with. I have been married for 59 years, so I am a senior and have dealt with a lot of companies, and no one has provided better service. They treated me how they would like to be treated; it was excellent.
Description of Work: They removed a tree for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Donna L.
03/2012
5.0
tree service
  + -1 more
I have 3 huge Silver Maples in my yard, 2 in front and 1 in back. I now know they are Silver Maples because the arborist was kind enough to identify them for me during my estimate. I do not think before this winter they had ever been pruned before. I got an Angie List deal from my son as a birthday gift and used it towards the tree pruning ($200 for $400 of services). The tree trimmers and their helpers arrived at about 8:30 and they were there working away almost nonstop until 4:00. They worked as 2 separate groups 3 in front and 2 in back. It was exhilarating and nerve racking to watch them work. It is such a dangerous profession. When it comes to removing trees they have to be precision like in what they do as not to hurt themselves or someone else. But there is also a real art to the pruning that they do. It is amazing how they take something Mother Nature made so beautiful and make it even better. Needless to say I was really impressed. I love the way my trees look. My husband says the house look more expensive since I had the work done. I will be using this company again and I would recommend them to my friends.
Description of Work: Pruning 3 large trees, removing a pine tree, and grind stump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

DANA G.
01/2012
5.0
tree service
  + -1 more
The trees looked good after the trimming and I was very happy with the results.
Description of Work: I bought 2 Urban Forest "Big Deal" coupons $200 for $400 tree trimming work as described on the coupon. I had three small trees and one medium sized tree trimmed for those two coupons. It seemed to be money well spent. I was very happy with the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from URBAN FOREST PRO
Thank you

Sondra M.
01/2012
5.0
tree service
  + -1 more
Professional Knowledgable On time Amazing Money well spent !
Description of Work: 4 large trees removed Stumps ground Lot cleared Wood cut down to size for fire pit use Total clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Terrell S.
11/2011
5.0
tree service
  + -1 more
They did a really great job overall. We purchased a Big Deal through Angie’s List, and didn’t charge any more than what the Deal was. I would highly recommend them.
Description of Work: They ground two stumps (one was a large Filbert stump, the other was a Cherry tree stump). They had big equipment for the large stump as well as smaller equipment for the small stump. The technician was conscientious about not tearing up the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

clyde T.
11/2011
4.0
tree service
  + -1 more
Overall, the experience went well. They arrived on time. I asked them to do a few things while they were here, and they were able to do those things. They did a pretty good job.
Description of Work: They trimmed a tree. I purchased a Big Deal through Angie’s List for this work.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

JANET D.
11/2011
3.0
tree service
  + -1 more
Overall, the experience was okay. I was interested in only one tree, and while he did give me advice, it was obvious that he was looking to increase the job and was looking for more work. They were professional arborists, however, when I called back to let them know I wasn’t going to be home at that time, they assured me that their arborists were trained, but I ended up cancelling the appointment since I wanted to be home at that time.
Description of Work: They provided me with estimates for trimming a tree.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lloyd B.
11/2011
5.0
tree service
  + -1 more
They did a very nice job. The price was reasonable, which is what was quoted. The technician showed up on time and on the day scheduled, and didn’t leave a mess once the work was done. I’m happy with their services overall.
Description of Work: They removed some stumps for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia B.
11/2011
4.0
tree service
  + -1 more
The experience went fine overall. I’m not knowledgeable in the area of arborists, so I was a little uncomfortable with all of the things that they were suggesting, and whether or not those things were really necessary. They did do what I wanted, and did come back and do more work for me outside of what the Deal covered. The work order was incredibly specific, but when the technicians came out to do the work, they were asking me what to do. Later on, the leader came out and was still a little confused with the work order, even thought it was thorough. I felt like there were some communication problems.
Description of Work: They did some tree work. I purchased a Big Deal through Angie’s List.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Julie L.
11/2011
5.0
tree service
  + -1 more
Everything was great, and I was really impressed with Urban Pro's knowledge and efficiency. I was happy with the entire experience from start to finish.
Description of Work: They pruned four trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DAN K.
11/2011
5.0
tree service
  + -1 more
We purchased the coupon special through Angie's list which saved us about $200.00. We then called them and schedule a appointment to get an esitimate and the estimator was out the next day and gave us an esimate which was a good price and we accepted. He indicated that they were very busy and had a heavey schedule and it would be a couple of weeks before they could do the work. I said that was okay and to put us on the shedule. He said they would let me know the date and time and call and remind me before they came out. About a week before our work was scheduled they call and said they would have a crew in the area the next day and could do the work then and would be out a the next day. they arrived exactly on time and were very courteous and professional. They got right to work and did a wonderful job. I would highly recommend they and will definetly be using them in the future.
Description of Work: They pruned and shaped a flowering cherry tree and a maple tree in our yard. Our neighbers also has large tall cedar trees which were hanging over the fence in our yard closing out sunlight to our back yard. They removed the entire side of the cedar tree on the side of our yard. They took away a large amount of tree branches etc. especially the cedar tree. Our trees are perfect now and the cedar is cut way back where it should't overhang our property for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Chau C.
11/2011
3.0
tree service
  + -1 more
I got the Big Deal coupon from Angie's List for $99 for $200 worth of work. I paid around $200 to prune the trees previous years, so I thought that it should be around the same cost, may be a little more for better quality. I was shocked when the quote came out to be $600. I talked to the receptionist (she was very nice) and she said that she can add another big deal coupon, so the total cost would be $500. I reluctantly agreed, thinking that they the work would be a lot better than what I had in previous years. So we scheduled a date for the pruning. The scheduled prune date came and went and I got a bill for the pruning work. But I really didn't see any difference in the trees. I called them and she said they had an emergency that day and couldn't get to prune my trees. So we scheduled a nother date. This time, they did the pruning, but the trees looked very choppy and uneven. I looked like some one just go around and randomly take out branches. I sent them an email expressing my disappointment in the work. The arborist contacted me and explained why he had to do what he did. It is for the good of the tree. I really appreciated that he would call me and explained the pruning process. I do think that they are a good a company and know what they're doing, but I still think their price is high. I would use them again, if the price wasn't so high.
Description of Work: Pruned two plum trees.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$400

William H.
11/2011
3.0
tree service
  + -1 more
This was a waste of my time and money, as well as the time of the contractor. If the minimum charge had been clear in the ad for the Big Deal, I would not have bothered with this company, and stuck with the company that I had used previously.
Description of Work: I had a medium size maple tree taken out in the Spring by another company, which cut the tree down, hauled away the wood, and ground the stump for $300. I purchased an Angie's List Big Deal for $99 to have $200 worth of tree service done. I assumed that I could get approximately the same amount of work done as the previous firm had done, as I only needed to either get a holly tree trimmed back or the alternative of getting medium size apple tree cut down (without stump grinding). They came out punctually at the appointed time, however quoted a $400 dollar minimum to come out and do any work. They quoted $400 to trim the holly and $400 to take down the apple tree, with a package price of $650 for the two. I declined as this appeared to be substantially more expensive than the previous company I had dealt with. I would not have purchased the Angie's List Big Deal if I had known that there was a $600 minimum service charge.. Angie's L:ist should make minimum charges clear on their Big Deals, as it would save some time and trouble for both the customer and the service provider. Unrealted to this I purchased two separate Angie's List Big Deals for electrical work. One company charged me an extra $80 for the county electrical permit to replace a light switch. The other company charged me $25 for the county electrical permit to replace two light fixtures which entailed a lot more work than the first company had done. If there is an extra charge involved in the Big Deal, it should be pointed out in the ad for the Big Deal. Obviously I let myself get overcharged by the first company for the "permit."

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$99

Sharon F.
09/2011
3.0
tree service
  + -1 more
When they finally came out the work was done as I requested.
Description of Work: The estimator came out within a week of my calling and the estimate seemed reasonable on top of the Angie's list Big Deal so I told them to go ahead. After several weeks of not hearing from them again I e-mailed to find out what was the problem. The office person said that my file was put in the wrong pile. They them made and appoitment and came out and did the work I requested satisfactorily. I wrote a check for the remaining estimate. Then within a few days I received a bill for much more. It would appear that they had misplaced my file again as I was part of their big deal and they had not referenced this. Again I let them know that I had paid in full what was expected after the initial Angie's list dollars. the work was finally done as I requested but it appears that they have a problem between their office handling and their field people.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$199

Response from URBAN FOREST PRO
What the member describes here is true, but both were just simple misunderstandings, which as soon as they were brought up by the member were quickly resolved. It was not clear to the arborist who estimated her job that she wanted to go ahead with the work no contract was signed and so we were waiting to hear back from her. Once she did email us we called her that day and got her on the schedule with in the week to come out and do the work. As far as the invoice goes we just sent her one invoice to keep for her records.

Sarah S.
09/2011
5.0
tree service
  + -1 more
The crew was extremely thorough despite the tree not being pruned in 10 years. This was a two day job and they cleaned the roof, yard, patio and street each each day so we weren't left with a mess. The end result is amazing- we can now see sunlight through the crown of the tree and large branches don't fall on the roof and yard anymore.
Description of Work: The 3 person crew pruned and thinned a huge oak that covers the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$1,400

Patricia T.
08/2011
5.0
landscaping, tree service
  + 0 more
This is the first time my husband and I have dealt with an arborist. It was a really good experience. Everyone we dealt with was very knowledgeable and patient with all our questions. The work was done on time and looks far better than I had anticipated. One of the trees that they had to work on is probably 30 years old and has never been trimmed or pruned. They cut out the deadwood and thinned the canopy. What an amazing difference this made for a tree that was already beautiful. Urban Forrest Pro was recommended by a friend down the street and we are very thankful we ran with that recommendation.
Description of Work: Removed volunteer trees against a fence, pruned Japanese Maple tree and cleared out deadwood and thinned the canopy on a large tree in front of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Marilyn F.
08/2011
5.0
tree service
  + -1 more
On the day that the trees were to be removed, the arborist and two helpers showed up early. A lot earlier than the original appointment. There had been a failure of arrangements for parking at their first job and so they swapped that job with mine. I explained what was supposed to be done, showed them what trees were involved, and they went to work. They had both trees removed and the Dogwood lifted and lightened within three hours. They chipped all of the tree branches involved and even chipped up all of the lilac and rhododendron that I had removed from the fence line to facilitate the fence replacement. They were polite and quick and did an excellent job of tree removal and cleaned up 99% of the plums that fell from tree branches. The arborist made some suggestions as to what kind of tree might fit in that small area if I wished to replace the trees that were removed. He also relayed when the worker with the stump grinder would be there to complete the job. The entire job was finished by 2:30 that afternoon and I was extremely pleased with my "Big Deal" and the quality of work done by Urban Forest Pro. I will happily have them back to trim some of my arborvitae.
Description of Work: I knew that I needed to have some work done on the trees around my yard. My Dogwood tree was becoming overgrown and two plum trees that had been trimmed back several years ago were now hanging over my roof and preparing to drop fruit on it again. I purchased two coupons on an Angie's List Big Deal that was $99.00 for $200.00 worth of tree service from Urban Forest Pros. At the same time the neighbors decided that we needed to fix our fences. The fences were falling down rotting. The fencing contractors all told me that I should have the plum trees removed in order to replace the fence. Jeff came out and gave me an estimate on removing the plum trees and lifting and thinning the Dogwood. It included the grinding of the stumps to make it easier for the fence to be installed. The Price above includes the two $99.00 coupons that I purchased as the Big Deal and $315.00 additional. The Total Quote was $715.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$513

Contact information

2214 NW 21st Ave, Portland, OR 97209

https://www.urbanforestprofessionals.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Pest Control,
Heating and Air Conditioning,
Tablepads

FAQ

URBAN FOREST PRO is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 3:00 PM

URBAN FOREST PRO accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, URBAN FOREST PRO offers free project estimates.
Yes, URBAN FOREST PRO offers eco-friendly accreditations.
Yes, URBAN FOREST PRO offers a 5% senior discount.
Yes, URBAN FOREST PRO offers emergency services.
Yes, URBAN FOREST PRO offers warranties.
URBAN FOREST PRO offers the following services: 24 hr Emergency Tree Removal, Tree Removal, Tree Pruning, Tree Planting, Tree Cabling, Arborist Reports, Tree Protection Plans, Tree Removal Permits, Tree Disease Treatment, Tree Fertilization and more
Tree topping & out dated, ill-informed techniques.

Contact information

2214 NW 21st Ave, Portland, OR 97209

https://www.urbanforestprofessionals.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 3:00 PM