One of the joys of life is finding a reliable, honest, competent mechanic. During 50 years of driving, I have been fortunate for a few years at a time, but otherwise, it seems like an endless search. This is one of the good times! Full disclosure: Bob is a nearby neighbor of mine - nice guy, great neighbor. I started taking my '99 Camry and '96 Explorer to him about 5 years ago based on another friend's recommendation. I know enough about cars and troubleshooting to know BS when I see it, and there's none of that. I provide this background to indicate that if Bob were a great neighbor and a mediocre mechanic, he'd still be my neighbor, but he wouldn't be my mechanic! He's done everything for 5 years or so, including a head gasket and (unfortunately) cracked head on the Explorer. He's pulled the dash to replace lightbulbs, door panels to replace speaker amps -- the list goes on. We usually talk directly to Bob - otherwise his son or Darrell, another long-time mechanic. You actually talk to the mechanic, and you SEE your car up on the rack. (I detest talking to service managers, whose primary job seems to be preventing you (the customer) from ever talking to (or even seeing) a real, live mechanic. None of that here!) In the latest repair, oil drops on the garage floor indicated a leaking right-front strut (at 115,000 miles). Bob confirmed this and recommended replacing all four. For safety, it is mandatory that they at least be replaced in matched pairs, but with these miles, they all were ready to go. The total came to $1,000, which was a pretty big hit, but the struts themselves were most of the cost. (Bob always provides options for factory original, rebuilt parts, etc., and will make suggestions either way depending on the type of part and the cost differential. The cost is never due to over-inflated markups.) Complete estimates are always provided in advance, and they are always spot on. No surprises. As stated earlier, the work is always done within a day or two, even though the shop is always busy. (Quite frankly, I don't know how he accomplishes this; I think they just stay until the work is done.) On the rare occasions there has been a (minor) problem, they take care of it immediately, no muss no fuss. (I can't comment on major problems; they never happen... ) Even though Bob is a neighbor, I'm providing this review for the benefit of my fellow Angie's List members who might be looking for a competent, reliable, fair, and honest auto mechanic. (And who isn't?).