True Tech Home Services

Job was completed in a timely fashion. The contractor was very professional and very informative about the process and the scope of work.

They came out for onsite inspections and estimates but were late for scheduled appointment. After they did arrive they indicated that unless I bought a larger service package they did not want to do what I needed done. Work was never performed because after the onsite review and the estimate provided I did not have confidence that TrueTech had my best interests at heart. Seemed more concerned about selling me a longer-term service package that I did not want.

HORRIBLE! Because of them, I have spent over $1200 needlessly!!! They were supposed to clean the dryer vent. The tech cleaned inside the house - saying there was no need to go to the roof and clean - he got it. Clothes still were not drying. Bought a new dryer. Clothes still not drying - for one king sheet it was taking 6 hours. Sears has just been here (how many months has this been going on??) and got a huge amount of lint from the vent on the rood (a 10 year build up) All because the tech was too lazy to go on the roof.

Provider did not have the proper parts or wall plates.Had to use the one I had purchased ,

Eric arrived one hour and thirty minutes on an emergency call, just as promised. He repaired my plumbing leak, informing me of the problem as he worked. The price was reasonable. I will hire this service again.

Be sure an get a price before any work done.

I purchased a special from this company for $75 for $150 worth of plumbing work. RED FLAG! The special was very vague only saying $75 for $150 worth of plumbing. It was last day of special and a Sunday. So got it then called to try to get more details the following week. Is this for an hour or will this cover my project or what? need new kitchen faucet and disposal installed. Lady on phone could not answer any of my questions. Claimed she didn't know about their pricing. Finally said she would have a plumber call me with info but it would be a couple hours but would be that day. Never heard from anybody. So few days later and appt was this morning. Surprisingly TWO guys showed up! Wondered why since working in sink area is only big enough for one worker in my opinion. Thank God I requested a quote! $503.00!!! $95 for p-trap, $236 for faucet and $172 for garbage disposal. Minus $150 for $75 special so a balance of $353!!! Said they don't work by the hour but by the job. So then why couldn't the lady on the phone look that up instead of being clueless? IN MY OPINION I felt like someone was trying to rob me and told them so and to leave and never come back. I feel they knew if I knew their prices I would not even let them in my house and that would be correct. I'm in my 60's and am less than 5 ft tall. Decided I would try this myself since it is Friday I assumed I wouldn't be able to find someone before the weekend. Being clueless and only 1 person instead of two people I had the faucet installed in 45 minutes and the garbage disposal and flange for sink hole in another 45 minutes! Was able to do it with the new sink on the floor so no crawling into the cabinet. The original p-trap lined up great so no new parts for that. It is all working great and I can't find any leaks!!! Hopefully they could have done it in half the time and it only took me 1 1/2 hours and their price was $503 if I had used them!! In fairness to them, I don't know what other plumbing companies would charge for this so it may be in line. But my opinion is $503 for what should take them, especially two of them, less time than I spent, 1 1/2 hours, is unethical. And in fairness to them I did get mad and rude but they remained calm and polite and explained they don't set the pricing for the jobs. I didn't count the time I spent going to buy plumbers putty cause I'm trying to compare apples to apples on the time. I assume they would have had that in their truck.

They were ok. They found out the problem and they fixed it. They were courteous and prompt.

Installation was courteous and professional, however the unit failed after 1 year.

I purchased a special on Angie's List for $99 to have an exterior electric outlet installed. The day the service was scheduled, they called and rescheduled for the following week. When the worker showed up, he said he would give me an estimate for the work. I explained that I didn't need an estimate, the service I purchased was for $99. He argued saying that was $99 off the cost of the service. I assured him that $99 covered the entire service. After much arguing, I told him that he could give me an estimate but I would not pay one cent more than the $99 as agreed upon in the Angie's offer. He then presented me with an estimate for $99 and asked if I wanted the work done that day. Of course I did, that is why he was there! Over 30 minutes of my time was spent arguing about the offer. When he began the work, instead of drilling a hole in the siding to recess the outlet, he drilled a small hole and ran the electric wire from an interior wall outlet to the outside and then mounted a junction box on top of an outlet box which caused the entire apparatus to stick out approximately 6 inches from the wall. When I told him the box would need to be recessed, he said that this was according to code and he could not change it. He took a picture of his work and left. Someone from the company called me and asked if I was satisfied with the job. I told them I was not. She said she had seen a picture of the work and would be sending someone out to correct the work. A week later two people came out to recess the outlet. Before they began working I asked if they wanted to shut of the power to the outlet. They said that would be unnecessary. I asked three times if they should turn the power off to the outlet, Each time, they refused and continued to work with a live wire. They removed one of the junction boxes and left the other extended outside the siding. While working, they discovered that the person who had done the work before them had nicked a wire which was shorting out and causing sparks to fly every time something was plugged into the outlet. They then had to run new wire. I asked if they would cut a hole in the siding and recess the outlet. They said it would cost more than $99 to do the job that way. I had already saved them time and money by allowing them to mount the new exterior outlet box to the back of an interior outlet box instead of running wire from the attic. I was tired of arguing with them so accepted the work and decided I would never do business with them again. They were dishonest (trying to charge me more than the $99 offer that I purchased) and unsafe (nicking the electric wire which was arcing and the second crew working with live wires).

I purchased the Angie's List deal $99 for $200 of services. They came to my house (30 minutes late), spent a while trying to sell me more, spent 20+ minutes in their van totaling the costs for what I did want. All I needed was to replace 2 light switches, 3 bathroom lights, 1 ballast -- and asked that they price it out. This is work that anyone (including myself) could have done in under 2 hrs. Eventually, after waiting, I went to their van, saw that their tally was up to $896. I told them to leave.

OG&E had installed a new SmartHours thermostat a couple of days ago, and I needed heat this morning. Turned it on, and the fan started, but no heat. OG&E said it was my problem as I couldn't see a pilot light (not accurate since I have a newer furnace!). So I called True Tech. They had a technician out in less than 2 hours. He first opened the thermostat and immediately saw the incorrect wiring! He corrected that, and then thoroughly checked that all was functioning well with the furnace and the AC with the new thermostat. He charged the basic service fee (a bit under $50) and an additional charge for the actual repair. Now, just to see if I will get properly reimbursed for someone else's problem.

Scheduling was easy but went down hill from there. Work ended up lasting four days because of workers not being available. They never showed up at time they said they would and rescheduled twice. Cost ended up being almost double from original quote. Workers smoked in garage while working and door to house was open. Didn't clean up all their mess they left. The only thing positive I can say is they have an agreement with a financing company you can get two years no interest so at least you can make payments to pay for the overpriced work they did.

Joe the electrician arrived promptly and ultimately installed two simple, plain-vanilla Lowe's flush mount light fixtures in our upstairs hall, removing existing fixtures first. I had purchased a "$99 for $200 worth of work" deal and expected the cost would be no more than $200; it was, after all, a one hour job, and that's about how long the job took. He was there quite a bit longer than that owing to his need to attempt to sell me everything from whole house surge protection to outside security lighting. I would normally not be bothered by those attempts, but they were made with assumption and they were annoying - at least, to me. Anyway, back to the work. I also mentioned replacing two electrical outlets and the price was exorbitant, so I declined and focused on the upstairs light fixtures. I indicated prior to the start of the work that I wanted to make sure the total price would indeed be no more than $99, which Joe assured me would be the case. After the work was completed, I was presented with a bill for $242 - which is $242 an hour (I am in the wrong business). I paid it because I did not feel like arguing and basically wanted him out of my home. NEVER AGAIN.

I wasn't present and my wife met the electrician. They stated that all work would have to be done before the electric company would turn power on again. They also stated that we were out of code and if we didn't also replace the breaker box the city would fine us. Bottom line is that they tried to be pressure her into making the decision. I returned home and saw that everything looked fine but the line was pulled out of the riser by the tree. We called Baxter electric for a second opinion. They said everything looked fine and the line would just need to be reattached. They reconnected the line within and we had power again for under $600 that day. Our experience with them was not good and I feel pretty strongly that they were trying to take advantage of us. Interestingly they also claimed to have and A+ rating on Angie's list which wasn't true, they had a b rating at the time.

The plumber arrived on time and went right to work. He removed the old garbage disposal and put in the new one. He was courteous and professional.

Came quickly, did the job &all was well.

I purchased three of the specials for the whole house protectors: one for me and gifts for two of my children. The installations went smoothly at their homes. However, the "hard-sell" tactics to get on their service plan was a major source of upset for both of them, especially since the protectors were given as gifts. At my house, the installation went smoothly. I also was exposed by the pressure to buy their service contract and I refused it. In my instance, the surge protector began to cause major problems by "blowing fuses" (flipping the breakers) several times a day. They returned to repair the box and told me that by installing it in the last remaining slot in the breaker panel, there were going to be issues. They attempted to repair it, then told me that I needed a new box. The cost was going to be over $3000! I phoned another electrical company (RPK Electric) who completed the job at less than half that price and time quote - and with none of the sales pressure. Thanks to their hard sell to get on their service contract and the work done at my location, I now make sure that ANY electrical special has nothing to do with True Tech. I absolutely refuse to have this company to any further work for me or any of my family.

Everything was fine but I ended up writing a check for $800 some. But they gave me the credit for $100 for the deal. They did good work but I did write a big check. I was very happy with the work they did. The young man was a very good plumber. They were here from around 9 in the morning till 9 at night. They were here a long time working, took a long lunch period but they were here a long time.

They came out and gave me a bid that was way too high. They then offered to call the manager and see what they could do to reduce the prices. They also offered to sale me a service warranty. This smelled of bait and switch to me. I have requested a refund. The two young men that came out were professional, clean cut and courteous. They were just doing what the were instructed to do.

They were way over priced to begin with. Their service technician did not tell the truth about the contract. The terms were not explained to me very well before I signed the contract and now I am stuck with them.

They were punctual and very polite. Did the work requested and gave an estimate for other needed work.

I called to set up an appointment for an inspection. The estimate that was provided to me was almost doube what the Big Deal that I had purchased. This prover has not been agreeable to the product they advertised.

The cost was more than I expected so we decided against using the company.

After the Tech arrived, he looked around and then went to his truck to do an estimate. The deal I bought was $99 for an outdoor electrical box. Main stipulation in the deal was it had to be tied into an existing outlet that was already ran... and had to be within five feet of that outlet. I chose two places, one within 3-4 feet (but around a corner), and the backup was about 2-3 inches away from the outlet. Upon bring me the quote, there was an extra $444 tacked on. The explanation I received was first that the deal was $99 for $200 worth of work (after looking online there was a different deal like that). Then after showing him the deal I bought, he said that was for Interior work only. I pointed out on the Printed coupon that it said OUTDOOR. He went back to his truck to talk to his home office. after returning he said the home office said it was only $200 worth of work, but they would knock off an extra $100 for my service. That was still $344 on top of the $99 I already spent on the Angie's list deal. I had a different electrical out earlier in the year that ran an outlet for my sprinkler system. His quote for a new outlet where I wanted it (without tapping into existing outlet) was $200 total. I know this isn't same company... but I would figure they would be near the same ballpark. Either way, I bought a deal and they failed to honor it. I refused the outdoor outlet service and called Angie's List. They are sending out a new company (hopefully with better results). I was told my show time was 12:00pm... at 1:00 pm I called and was told it was actually 12-2pm. I called at 3:00pm and was told they were running behind. They showed at 3:30pm. I did have work performed that day by the company. We are getting a new stove and had to have a 220 outlet installed/extended that day, so we were forced to go ahead with that part of service. We had a hardwired stove in place (removed for them to do service). So the work that needed to be done, was extended existing wiring 6-10 inches and add a range outlet at end of wiring. They needed some parts so they left. Parts required were extra wiring to extend, blank of panel for existing wiring to be covered after splicing together, an outlet box at new location, outlet, and outlet cover. They returned (to my surprise really). Performed the work as promised. originally quoted $151, which I thought was High... but again felt forced due running out of time to get someone else. I was informed when they returned from getting parts they discounting 50%. So Total was $75.50. I consider this a fair price, which was definitely a good surprise. They technicians were very professional and friendly the entire time. All work performed was, in my eyes, flawless. They worked fast, but accurate! I wish I could write two reviews (I'm new to Angie's list so don't know if I can or not). First review would be an F due to not honoring the deal (false advertising) and what I feel (opinion only) was an outrageous price. My second would be low A or high B. Based on professionalism and quality of work that was performed.