I researched Angie's List and chose to use Water Boy's Plumbing based on the review ratings and customer service. I call Chad Thursday morning at 7:30 AM and left a voice mail. He returned my call at about 9:00 AM. I told him about our toilet leak and that I would like to have it repaired as soon as possible. He stated that he was in Chickasaw on another job and that he might be able to come by that afternoon. Otherwise, he could schedule us for Friday morning. I told him that we had a couple of plumbing problems we wanted him to assess as well. He called back at 1:15 PM and said that he would arrive at 2:00 PM. He actually arrived at about 1:45 PM. I had already turned off the water valve, drained the toilet reservoir, and disassembed the flushing mechanism. Once he saw it he knew what the problem was. He explained that the reservoir had to be removed in order to remove/replace the worn out valve. He already had the necessary parts in addition to using one of the replacements parts that I purchased. He ensured that everything was sealed tight and tested it a few times to verify. He explained what the problem was concerning the noise within our plumbing lines and is currently searching for parts to repair them. He also helped me resolve the issue with our outdoor water faucet. His advice enabled me to find the right part for the leak at the anti-siphon valve. I repaired this leak yesterday. He took the time to answer other questions about our plumbing, also. We are in the process of remodeling all of our bathrooms and will hire Chad again to handle the plumbing and fixtures.
Description of Work: Our Jack and Jill toilet had been leaking water in the bowl for a few days. Upon inspection, I noticed that both gaskets (rubber seals) had eroded. I purchased the replacement parts from a local plumbing supply store after I showed the customer service rep a picture of my problem. I attempted to do the repairs myself since it seemed to be fairly straightforward. However, I quickly realized that one of the gaskets did not match and the replacing the ballcock mechanism with an updated flushing assembly was not as simple as it seemed. So I chose to have a professional do the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102
ken N.
08/2011
5.0
plumbing
+ -1 more
Great job and took the time to make sure it was done right
Description of Work: replaced 2 bathroom fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Thomas M.
08/2011
5.0
plumbing
+ -1 more
He came earlier than he had thought and was very good at explaining what our problems were and helping us get them solved. Very freindly.
Description of Work: We have a kitchen faucet drip and water hammering in the pipes when using our HE clothes washer. He fixed the faucet leak and partially solved our water hammer issue by adding an expansion tank to our water lines. He measured our water lines and we have very high water pressure that is adding to the water hammer issue. He is going to come back and install a pressure regulator to our water lines that should stop all of the water hammering and help protect our plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Terri W.
07/2011
5.0
plumbing
+ -1 more
The plumber responded within about three days. He replaced the water heater but the inspector said one of the lines he put in was incorrect. He changed it quickly and had it reinspected.
Description of Work: Replaced leaking hotwater heater and put in a pan. Caused the area to drain correctly if another leak was to occur. Called inspector and let him in rent house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Randall D.
07/2011
5.0
drain cleaning, plumbing
+ 0 more
Excellent......I would re-use this company for any related work.
Description of Work: Various plumbing work in several areas of the home, replacing crawl space plumbing, repairing leaks, replacing cast iron with modern materials. The company provided digital pictures of the problems, and the choice of corrective actions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Lisa M.
07/2011
5.0
plumbing
+ -1 more
I spent $115 on that service. It turned out good. They were punctual, I thought that the price was good and they did quality work.
Description of Work: I used Water Boy's Plumbing on the 7th of July and they replaced a toilet flange.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Melinda P.
07/2011
5.0
water heater repair
+ -1 more
I am satisfied with the work that the gentleman did and would use him again if needed.
Description of Work: A copper wiring went out on the water heater and he replaced it. He made sure that it would come on and adjusted my water temp and did really nice education on how the water heater works.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sharon C.
07/2011
5.0
plumbing
+ -1 more
He was on time and professional. I recommend him to others. He was honest about how to fix problems.
Description of Work: I use Water Boy's Plumbing for plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan H.
07/2011
5.0
irrigation systems, plumbing
+ 0 more
Chad was prompt, very friendly and professional. The job was done quickly, and he explained to me what needed to be done and why. I would certainly call him again!
Description of Work: Replace a broken sprinkler line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Nick G.
06/2011
5.0
plumbing, water softeners
+ 0 more
The whole process was great. Chad worked us into his schedule the same day we called. He came out in the afternoon, installed our filter and softener, made sure everything was watertight and was done in less than 3 hours. The workmanship was great and everything went better than expected.
Description of Work: We had Chad from Waterboy come out and install a whole home filter and a water softener that we purchased from a home supply store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dan K.
06/2011
5.0
plumbing, small appliance repair
+ 0 more
He found and corrected the problem quickly, said there was no need for further repair or replacement, and only charged me 2/3 of the base fee. This is the second time I have used him and have been very pleased both times.
Description of Work: Fixed a jammed garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Edie C.
06/2011
5.0
plumbing
+ -1 more
Completely satisfied. He was courteous, competent & honest. I was treated more than fair and am very pleased with this company.
Description of Work: I had a plumbing leak in a second story bath with water dripping through my dining room ceiling the Friday before Memorial Day weekend. I made several calls & Water Boy's is the only one who could come out the next day. He walked me through what to do about the ceiling leak. The dripping stopped and I had him come out the following week, though he was willing to come on the weekend. He spent 30 minutes determining where the leak came from (whirlpool jet pump). He told me he did not work on those and gave me a recommendation to call. He did not charge me for the 30 minutes he spent finding the leak. I will definitely call again for any future plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron H.
06/2011
5.0
plumbing
+ -1 more
Contacted three plumbers through Angie's List. Two responded, both gave a rough estimate over the phone. Water Boy's offered to come out and examine the actual drain/damage and give a more comprehensive estimate. Arrived promptly as scheduled, gave complete, thorough information about what would need to be done, and proceeded to complete the job. This job was in a manufactured home, and there was no problem with doing work on it. Extremely pleased with the service and professionalism. Will definitely call for any further plumbing needs.
Description of Work: Replaced leaking drain under shower stall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Alex K.
06/2011
5.0
home remodeling, plumbing
+ 0 more
Chad came out, took a look, diagnosed the problem (which turned out to be dead on correct) and proceeded to give us an estimate well below other well regarded plumbing/tile companies. We chose to put tile back in due to the relatively small difference in price for the overall job. Chad had a subcontractor do the tiling and handled the plumbing, framing, etc himself. The shower turned out far better than we had hoped. He worked with us on timing (it was a multi-day job) and was helpful in other areas outside of his primary contracted project. Bottom line the shower is fantastic and I highly recommend Waterboy's for your plumbing needs.
Description of Work: We called Waterboy's for a shower repair in our master bath. The original fiberglass unit had multiple problems from the drain pipe rising above the floor level in the shower to creaking sounds when we used it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Joe Ann U.
05/2011
5.0
drain cleaning, plumbing, small appliance repair
+ 1 more
His name was Chad and he was quite good. I've used him on 3 separate occasions. One was for a consultation, one I spent $85 and the other was $115. I'm on a fixed income so anything is high to me; however he charged what he said he was going to. He is very, very careful about cleaning up after himself. He was very punctual and very professional. He explained to me what he was doing and why he was doing it. He did the best he could to try and keep the prices down as low for me. I am definitely planning to use him anytime I need him.
Description of Work: I used Water Boy's Plumbing to repair both of my outside water lines, both of which were damaged in the wall of the house. He also unstuck my bathroom sink and he fixed my kitchen garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda B.
05/2011
5.0
plumbing, wells
+ 0 more
I have left several reports on them on the list. They do all my plumbing for personal residence as well as my rental property. I continue using them because they are fantastic. They are on time, cost effective and good. They also fix things right the first time. I spent about $900 the last time I used them.
Description of Work: I always use Water Boy's Plumbing for plumbing services. The last time I used them was 3 weeks ago and they re-did the filtration system on my water well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Nancy B.
05/2011
5.0
drain cleaning
+ -1 more
I liked him. I have always felt good about how he charged. Overall, the job went great. He did not have to do anything. A lot of other companies would have done things that were not needed. He was very honest. He has always been neat. I would definitely use his services again in the future and would recommend him to the other people.
Description of Work: I have used the services of Water Boy's Plumbing in December 2010. My washing would not drain into the drain. He came out and discovered that it was freaking out because of the weather. He put a thing in my toilet and solved the mystery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Bruce J.
04/2011
5.0
plumbing
+ -1 more
Went very well. Surveyed problem, offered remedies and did the work in one visit..
Description of Work: Evaluated issue. Offered remedy, accomplished same in one visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ronald M.
04/2011
5.0
home remodeling, plumbing
+ 0 more
The biggest problem was being fitted into his busy schedule. He came and did the assetment of the work in a very professional manner. He then did it and cleaned his mess. We were very pleased with the service. We have recommended him to others.
Description of Work: He came and removed old drain pipe under a bathroom sink and replace it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$130
Kevn H.
03/2011
1.0
drain cleaning, plumbing
+ 0 more
They showed up but never got a quote from them
Description of Work: I requested for a quote on running services to the back of my property
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
4.0
Response from Water Boy's Plumbing
Customer did not have plans drawn or any exact locations of toilet, sinks or shower/tub at the time we met.
Michael P.
03/2011
5.0
gas leak repair, water heater repair
+ 0 more
Chad's first visit was to fix gas leak, but could not be found. After discussing what I would like to see done and his recommendations, we scheduled for the following a week. the leak was not enough to be concerned about. Chad always called and let me know he was on his way. I met him at the house. Chad removed some old dead gas lines, capped another, then replaced the one I needed fixed - all part of what we agreed to; lastly, he replaced some water lines for the hot water heater that previous home owners had installed incorrectly. The whole thing took just over two hours. I will definitely hire Chad again. Great experience.
Description of Work: Chad repaired a gas line and re-worked a hot water heater lines that had been done incorrectly from a previous plumber.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$286
Terri R.
03/2011
5.0
plumbing
+ -1 more
They are very dependable and professional.
Description of Work: They fixed a leak in a water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe Ann U.
02/2011
5.0
plumbing, water heater repair
+ 0 more
He is wonderful. He came on time..He did what he said he would do and did not leave any mess. The price to fix the bathroom sink was $50 and for the outside porches was $80. He took his time to explain what he was doing and why it was costing money. My water heater was not replaced in almost seventeen years, and was not up to code. He changed the piping and explained everything as he was doing it; at the same time also looked after himself. The price was higher than what I was expecting. But it was not higher than what he pulled in, because he explained things and why it was high. It was not his fault, it's just that the house was old and the piping was old. His service is excellent. I did not have any problem with anything he has put in since then. He came on time. I was learning while he was plumbing. I?m planning to use him to redo the bathroom.
Description of Work: Water Boy's Plumbing came and fixed my bathroom sink and outside porches in summer. He also replaced the water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
William O.
02/2011
5.0
drain cleaning, plumbing
+ 0 more
We called him late at night because we were having a leak coming from underneath our foundation, saturating our rug. We were going on vacation the next day and needed this problem fixed right away. He rearranged his work schedule to accomodate us. He came over early the next day and analyzed the problem accurately. He knew exactly how to fix it which meant jackhammering through our cement foundation. He kept the hole as small as necessary. He cut off the leaking part of the pipe and repaired it. He knew exactly what to do and he did it without wasting time. He was honest, forthright, and very knowledgeable. Even though it was a little expensive I feel it was well worth it because the damage, if unfixed, would have been a lot worse. Since then we have called him a couple of times over the phone to ask his opinion about plumbing matters. He always gives us his time and expertise. I feel I have found a skillful, honest plumber who charges reasonable fees.
Description of Work: We used Water Boy's Plumbing to fix a leak below the surface of our foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Nancy B.
01/2011
5.0
plumbing
+ -1 more
Chad is great....he explained and told me what to do if it happens again and he fixed my leaking toilet by putting in a new 'flap'. Chad is always more than fair in his fees and he is always professional. This is the second time I have used him and I will call him again for plumbing problems.
Description of Work: I thought my drain from the washing machine to sewer was plugged...when Chad checked it wasn't and he explained what could have been the problem.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Water Filtration and Softening,
Sewer Cleaning,
Appliance Repair - Small,
Lawn Irrigation,
Appliance Repair,
Wells and Pumps,
Playgrounds
FAQ
Water Boy's Plumbing is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Water Boy's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Water Boy's Plumbing does not offer free project estimates.
No, Water Boy's Plumbing does not offer eco-friendly accreditations.
No, Water Boy's Plumbing does not offer a senior discount.
No, Water Boy's Plumbing does not offer emergency services.
No, Water Boy's Plumbing does not offer warranties.
Water Boy's Plumbing offers the following services: All plumbing related work as well as bathroom and kitchen remodeling, sprinkler repair. Water treatment sales and service.