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They were prompt and courteous. They showed up on schedule. the project finished on schedule. They were considerate in the routing of the drains to the street. They ran them down the middle of our driveway and between the planting beds on the side of the house. This kind of thoughtfulness goes a long way. Lastly, the basement was dry after a good ran storm on early Sunday morning. NO little streams. Thank you, All American and Service Magic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul H.
06/2011
N/A
Great Job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Crystal G.
06/2011
N/A
Good work, no more leak in the basement, sales person is a little used car salesman like though!
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Judy S.
11/2010
4.0
Started the project on the day they set-up. Very prompt, worked deligently. Crew was courteious as well as the owner. Owner came daily several times to check on workers and progress. Did expect the walls to be finished a little better but overall they did a good job.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Dennis C.
08/2010
4.0
They came gave estimates and got back to me quickly on further work to be done. They wanted to start early because of a cancelation and performed prep work I would have had to do. They always kept us informed of progress and the owner was usually on site for questions. The men were workers of this company not just some people they pick up when work is to be done and not contracted out like some do. The price was right and did far more than other companies said they would do. The only problem I saw was they didn't clean up the drive and steps when done and could have covered the things in the basement with tarps or something.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
adrian a.
05/2010
5.0
This is a pretty stressful situation to have - a leaking basement that requires your front lawn to be dug up. They did the front side of my house. Right from the start, they did what they said they were going to do. Everyone was professional. It was supposed to be a 2 or 3 day process, they ended up taking 5, and it was because there was a little extra work & they were honest that they were working one other job at the same time. They said they would be out around noon every day & they were. It has rained several times & no water in the basement. They got a building permit & showed the city what they were doing at various points.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
beverly p.
07/2009
5.0
Mike was very nice. He did what he said and some. His staff was on time and efficient. My basement looked new when done.