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Founded 2010 • With Angi since April 2013
7487 Tyler Blvd
Mentor, OH 44060
04/14/2022
Michael S.
Mike, thanks so much. The crew you sent me were top notch. They were professional, personable and just over all great. They did fabulous work, even my neighbor who is an electrician for Cleveland clinic hospitals looked at their work and he commended them. Thanks, great job.
Description of Work
Great Company
Category electrician,generator service
10/28/2019
Tony M.
Very well.
Description of Work
Install a new generator
Category generator service
07/06/2018
Wayne R.
Very professional. Arrived on time. Found problem quickly and fixed. Part was under warranty so no charge. I had my first generator installed when residential units first were available in 1999. I needed a new unit in 2005 and found a company who installed it. In 2014 unit failed to start during a power failure at 10:30 pm on a Friday night . I called for service to that company and got an servicing service and no return call. I called generator connection and received call back in 10 minutes. It was the owner who was out with family and while at that time I wasn’t a customer he arrived in a snow storm and in dress clothes found the problem. Went to shop and returned with work truck and a temporary fix so I had electricity and heat. Work crew arrived at 7:00am and did permanent repairs and upgraded to prevent this problem from reoccurring. I use them for annual maintenance and are always keeping unit in perfect shape.
Description of Work
Troubleshoot and replace mobile link.
Category generator service
09/23/2017
Cheryl S.
Category electrician
01/23/2017
Burt J.
Great!!! On time. Honored Angie's List certificate and performed one small repair
Description of Work
Small repair and annual maintenance
Category generator service
01/12/2017
Anthony B.
The service and professionalism where incredible and probably the best I've experienced in a long time. I will only use them for my generator needs going forward.
Description of Work
My Generator wouldn't start during a power outage. Called and Rusty picked up immediately and tried to trouble shoot over the phone. Couldn't get it to start, so he came out and tried to resolve the issue. The generator couldn't get started and needed to be repaired which would take a couple days to get the part. Instead of just saying sorry about your luck, he went and got a portable generator for me to use so I could run most of my house.
Category generator service
05/18/2016
Richard D.
Description of Work
Installed whole house Generac Generator
Category generator service
12/30/2015
Donald C.
Description of Work
Installed generic propane generator at home. Excellent product, great service at a reasonable price.
Category generator service
11/01/2015
David H.
The provider initially came and measured for the installation of the stand-by generator. We were told of the power options and what would be involved as far as installation goes. We were given options as far as the size of the units and which one best fits our needs and what we wanted to keep running when the power goes off. We chose an 11Kw unit. We were told of the cost and how long it would take to install. we were also told we had to have the natural gas provider increase our PSI in order to get the generator installed and running properly. We were also told of any rebates available. The came about 1 month later and installed the generator. We were shown how it operates and who to call if there is a problem. They were very professional in their installation of the generator.
Description of Work
The provider installed a Generac back-up generator.
Category generator service
09/15/2015
Mark S.
Excellent, no complainants. Has been working without problems for almost 2 years
Description of Work
Installed Generac Stand by generator
Category electrician,generator service
09/06/2015
H C.
The installation was extremely professional (I wrote a review last year for Generac) and the generator performance has been solid. We have had two outages in the last year - one 20 minutes and one 7 hours. The generator did exactly what it was supposed to do. I have a service contract for the installer to maintain the unit (once a year checkup, battery, filter, start up test, etc), that that just happened. I am very pleased with this company and the product.
Description of Work
They installed a 16kw standby generator complete with phone link to monitor its performance.
Category electrician,generator service
08/03/2015
James E.
Everything was done right the first time. My only complaint is that Rusty was slow to do the extra electrical work required by the North Ridgeville inspector; but when I called the office, they resolved the matter right away.
Description of Work
Rusty and his company do nothing else but install Generac generators, and they are outstanding at it. All his workers are courteous, experienced, and punctual. Installing generators can be challenging and complex, and it's a job best left to those who specialize in it. Your average heating and cooling contractor or electrician could leave you with a very unsatisfactory result. I suggest you go with this company because you'll be delighted with their expertise. Moreover, Generac generators are the best, I don't recommend the other company that manufactures them.
Category electrician,generator service
06/09/2015
Kathleen P.
They did an excellent job.
Description of Work
We had a generator put in by Your Generator Connection. They had to come out the last time and tweak something.
Category generator service
Service Provider Response
We thank you for choosing us! We look forward to years of service!12/30/2014
Kathleen P.
As I said above, it went very well. We did have a slight "glitch" a few weeks later at midnight & we immediately called back within minutes. The tech offered that he could come out or we could manually shut it off until the next day. This was Christmas! We said we'd shut it off if he walked us through it. It went fine. The owner called a few min. later to see if all went well. The next day the very slight problem was taken care of & all is fine
Description of Work
We had an all home natural gas generator installed. Right from the start we felt they were very professional. The owner came out for the estimate. He explained everything & answered all our questions. No hard sell. That was it & he left. We called & said we wanted one installed. He said we could stop by if we wanted to see the shop & the generators. He opened one up explained the insides to us & how it all worked. When the installers came out they also were extremely professional, clean, punctual, & polite. We are very pleased with the service we got & highly recommend them.
Category electrician,generator service
11/12/2014
Frank Z.
During the initial sales call, I received a complete explanation of the generator and the installation. A complete proposal was written and submitted to our Homeowners Association along with drawings. Our installation went smoothly. The installers gave a complete explanation of how the generator works and answered all questions clearly.
Description of Work
Your Generator Connection provided excellent service when we purchased a Generac Generator. From the initial sales call to represent themselves and their product, through the installation of our generator, Your Generator Connection was professional, prompt and responsive to every detail.
Category electrician,generator service
09/20/2014
JUDITH E.
In mid-summer Rusty came to the house to determine the feasibility of installing a generator. He looked at the availability of natural gas to a probable site, evaluated the electrical supply to the house, and discussed with us the coverage we would like in the event of power outage. Once he had the total picture, he proposed installing an 11kw Generac generator, along with a "winter package" that would warm the engine and battery. He then applied for permits, an once they arrived in the office, the company set up an installation date. On the day of installation, three men arrived at 9:30am with a truck, about the time that had been arranged, and introduced themselves. After explaining what they would be doing, they began work. They were very professional and experienced--the team leader Mike had installed thousands of these generators! They knew what they were doing, so their progress was very efficient. They finished about 3pm. Mike took us on a "tour" of the machine and explained its functions and what to expect--electronic automatic reports to us and to the company, particularly if there was an outage or malfunction of any kind; when the weekly "exercise" of the machine would happen; what would happen if the transfer was triggered to the generator; and so on. We felt very well informed about the equipment and the company.
Description of Work
Installed a Generac 11kw stand-by generator at our residence.
Category generator service
05/05/2014
T. J.
When the Your Generator Connection sales rep Rusty was at my home for the expensive standby generator quote he was real slick and eager, but when I emailed this company, Your Generator Connection, for a 2nd quote on a less expensive job, there was no response at all by email or phone. I went with a more responsive and established Generac dealer instead. See my review of the Generac generator company I used in my other reviews.
Description of Work
I had received a quote for a standby generator previous to this request for a 2nd quote on a smaller portable generator set-up.
Category electrician,generator service
Service Provider Response
[member name removed] I apologize for missing this, You can be assured this was not intentional. If there's any way we can make this up to you please call 440-942-8449 Phones answered 24/7 Thank you.04/16/2014
Wayne R.
Responded within 15 minutes during a blizzard and worked during the snow storm and near zero temperatures to get generator working during a power outage. Didn't leave until we had power. Followed up throughout the night and next day. Suggested and installed improvements, including fixed natural gas hook up to a more modern connection for better pressure, installed a heating blanket for motor, and a monitoring system for mobile phone and internet alerts. Very professional and would recommend to anyone for all home or business standby generator needs. They also installed a complete system for my daughter and they also were very pleased and had given me their contact information when we had our failure. So even though we were not a customer who had them install our generator they responded quickly to our service needs.
Description of Work
Emergency generator repair, service, enhancments added.
Category generator service
03/19/2014
Lynnanne B.
The customer service was wonderful.
Description of Work
I contacted Your Generator Connection and they will be installing generator for me.
Category generator service
We have been a Family Owned business for over 30 years. We handle all Residential Service and Repair Electrical needs. No job is too large or too small. We belong to the Eaton Certified Contractor Network. We are a Drug Free Company and offer a 100% Satisfaction Guarantee. Licensed, Bonded & Insured. We use a Straight Forward Pricing system where you know the price of the job before we start.
If you're looking for a local and reliable electrician look no further! I am a licensed electrician with 20+ years of residential & commercial experience. I can perform a wide array of electrical services, from panel installations to simple electrical repairs. Contact us today!
We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule an estimate today!
Complete generator turn key solution.
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Generator One is currently rated 5 overall out of 5.
Generator One is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Generator One accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, Generator One offers free project estimates.
Yes, Generator One offers eco-friendly accreditations.
Yes, Generator One offers emergency services.
Yes, Generator One offers warranties.
Generator One offers the following services: Complete generator turn key solution.
Please Inquire.