Founded 2005 • With Angi since August 2010
Service Provider ResponsePlease, let me preface this review with a few facts. We are located on East Main St., a very high traffic area, and probably not one of the greatest of neighborhoods. Additionally, yes, we have had break in's over the years. EVERY STORE ON EAST MAIN STREET HAS EXPERIENCED THIS- NOT JUST US, and they all have it posted in their stores, "NOT RESPONSIBLE FOR THEFT OR VANDALISM". There really is a reason for these signs- It has happened so much on East Main that, the police refuse to come out for a report, and most stores have been advised that when we see the customer in person, we explain to them what happened, and have them go to the station to do it in person, or over phone. Upon discussing this wrongdoing with the owner of the building we are renting, would he be interested is assisting in any way to help us, he declined. I called the city to inquire about putting up a fence, and, as luck would have it, we are not zoned for fencing. I am stating all this, because this is what we told Mr. [Member Name Removed]. We thought an amicable end to this situation would be what he requested, which was $140, and that would be to help make a payment for the financing he received for his transmission repair. I would like to reveal some transparency here. It appeared that upon Mr. [Member Name Removed], requesting the amount, receiving the amount, and applying the amount to his balance, would create harmony, and we could part company amicably, and everything would be water under the bridge. Apparently, it is not so, and felt the need to give us an "F" on Angie's List. We had requested him to reconcile the "F" with possibly an "A" or a "B" for the fact that we made strides in an amicable ending to an ugly matter, that is completely out of our control. If he could not do so, we felt that at this time, we should add the $140 back to his bill. He agreed to post positive, to which he has not done so. As a result, we will let the payment we made on his behalf remain, and will not add it back to his bill. Obviously, our transmission is working. The quality of the repair is more than sufficient. Additionally, he is a previous customer, and has had work done by us prior. This is his second transmission repair with us. Essentially, we did a great job for him then, and continue to do so now. We love our customers, and hate for situations that do not exemplify our repair quality, craftsmanship, or compassion, and ruin relationships that have been built over the years. Please, consider this to not be an "A Team" problem, but a true sin problem in the world we live in. Thank you for taking time to read this... Sean Avner
Service Provider ResponseA Team Transmissions prides ourselves on Quality and Safety, which is represented by the policies we have in place. If we stray from these policies, we jeopardize both Quality and Safety. We apologize for any frustration this has caused you. Sean Avner President, A Team Transmissions
A Team Transmissions is currently rated 4.6 overall out of 5.
A Team Transmissions is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
A Team Transmissions accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, A Team Transmissions offers free project estimates.
Yes, A Team Transmissions offers eco-friendly accreditations.
No, A Team Transmissions does not offer a senior discount.
Yes, A Team Transmissions offers emergency services.
A Team Transmissions offers the following services: Automatic & Manual Transmissions - Repair & Rebuilding