Garage Doors, Doors, Hardwood Flooring Sales and Installation
About us
You can rely on Precision Garage Door of Cleveland & Surrounding Areas to provide the type of service you would expect from a locally owned company; while enjoying the security that doing business with a National Franchise company can bring. Each owned & operated as an individual franchise. Our slogan is "We Fix Garage Doors Right"™ and we spend a lot of time defining and redefining what that means to us as a company and what it means to you as a consumer. This singular focus has led us to pioneer the industry standard warranty for garage door repair and a training program for technicians that is second to none in the garage door industry. Precision Garage Door of Cleveland & Surrounding Areas was opened in 2001 and proudly serves Cleveland. We are a full service garage door company specializing in Garage Door Repair, Replacement Garage Doors and repair of Garage Door Openers. 10 employees. No subs. Cost is determined by job. $65 travel charge. Additional phone numbers: (216) 741-8585 and (866) 739-9015.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Repairs - Garage Doors & Door Operators. Sales - New Doors & Operators. Replacements - Broken Springs, Broken Cables, & Damaged Door Sections.
Door was askew and would not close. Came out the next day. After inspection, discussed what was needed. Took about 1 1/2 hours to complete. Even programmed the opener option in my newer car.
Description of Work: Complete refurbishing - replaced 2 springs, rollers, cable, end bearings, drums and bottom brackets. Installed center bearing. Lubed and calibrated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$789
hilda B.
07/2013
5.0
garage doors
+ -1 more
It went very well. The installer was there about 3 1/2 hours. I have an oversize door so it have taken a bit longer. He was very pleasant, cleaned everything up. I would definitely recommend them. I'm very pleased with the door.
Description of Work: Installed a new garage door, springs, everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
MARY D.
07/2013
5.0
garage doors, doors
+ 0 more
It went very well. They just did a wonderful job.
Description of Work: They gave me a tune up and then later replaced my door and the mechanisms.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Deborah G.
07/2013
5.0
garage doors
+ -1 more
Fast response on weekend. Friendly and efficient service.
Description of Work: Replaced springs and related repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
SHARON T.
07/2013
5.0
garage doors
+ -1 more
Technician explained problems with old garage door opener and the available replacement options in great detail. He appeared to be extremely knowledgeable about the products and their installation.
Description of Work: Installed a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Terry S.
07/2013
4.0
garage doors
+ -1 more
We were pleased. We also purchased some garage door springs from this company.
Description of Work: We purchased a Big Deal from this company for a garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Susan M.
06/2013
5.0
garage doors
+ -1 more
garage door (which is prox. 20 yrs. old) at our home was not going up and down properly and was making VERY loud noises when it did go up and down. looked on Angies list for possible repair companies in our area. Called Precision Door and they were able to come that very day Jason, the serviceman that arrived was very personable ,knowledgeable and efficient. He did do the minimum repair that I requested, but he also recommended other options to improve the operation of the door since it is older. I was very happy with the quick response and the knowledge and efficiency of the service personnel, Jason I would definitely call Precision Door again and would recommend them to others.
Description of Work: repaired double garage door as it was very loud and not working properly when it did work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$789
Robbie J.
06/2013
5.0
garage doors
+ -1 more
The service was very good, prompt. Meet the price of the competitor.
Description of Work: Springs and center bearing plate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
GRANVILLE C.
06/2013
4.0
garage doors
+ -1 more
It went okay. I don't know if we actually needed the rollers or not but I still have them. I do have some squeaks on the garage door; however, the secondary door is okay. The guy that carried it out was efficient and professional. The service was courteous and he did it promptly.
Description of Work: I purchased a Big Deal coupon for Precision Overhead Garage Door. They did garage door tune up and changed the rollers that we had.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
dan M.
06/2013
5.0
garage doors
+ -1 more
It went fantastic. I called and we made a next morning appointment. They called when they were on their way. Arrived on time. The service staff at Precision are all brilliantly friendly, well educated in what they're doing and conscientious. He worked up the price and explained everything to me before he began. I approved and he went right to work. Finished up quickly, cleaned up and was on his way. Since then the company was back out for a quick issue with my other door (an older one) and again, brilliantly friendly, caring and professional. Love this company.
Description of Work: Removed old garage door opener which died and replaced it with a new one and reprogramed multiple doors for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Joanne G.
06/2013
5.0
garage doors
+ -1 more
This is my first time using this company they were great. They took care of my garage door and it worked perfectly afterwards and they came right away to make an appointment. They're very prompt and they came exactly at the appointment time. They didn't try to sell me stuff I didn't need or anything like that. They were there within like the next day or something after I purchase the "Big Deal". They provided me an great service and didn't charge me extra.
Description of Work: I purchased a "Big Deal" from Precision Overhead Garage Door and they fix my garage door, replace the rollers and did a tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dale P.
06/2013
5.0
garage doors
+ -1 more
They on time, prompt, and professional, and they did a pretty good job.
Description of Work: $99 Garage Door Tune-up PLUS Roller Replacement! Big Deal!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
THOMAS P.
06/2013
5.0
garage doors
+ -1 more
They did a great job, great timing too. He came out in a hurry which I really appreciated.
Description of Work: My garage door would not open, called him and he came out promptly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James W W.
06/2013
3.0
garage doors
+ -1 more
Their work was satisfactory. The price was okay. Though the personnel spent a lot of time criticizing his competitors.
Description of Work: Precision Overhead Garage Door came over to put new rollers on my door.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Carol A.
06/2013
5.0
garage doors, doors
+ 0 more
I was able to talk to an actual person who scheduled me for Saturday AM. The repairman, Jason, was excellent: explained all the damage, pointed it out, and explained the needed repairs. I am very grateful and appreciative of the thoroughness and quality of his work.
Description of Work: Repaired my jammed garage door which had stuck about 2-3 feet above the garage floor and would not budge. Parts had fallen off, cables came loose, and the top panel buckled. The noise was shrieking awful. It was Friday evening, and I had to go to work the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$911
Nancy C.
05/2013
5.0
garage doors
+ -1 more
This review is for my daughter's service with this company. I referred Precision to her after my positive experience with them a year ago. Her old, malfunctioning garage doors were not working on a regular basis. Every now and then, they would respond to the remote, but not reliably. So, both garage doors were left open most of the time, which didn't seem like a safe situation to me. The technician came to her house at 5:30 PM. My daughter expected only an evaluation of the problem and an estimate at this time of day. She did get the evaluation and estimate, but they were also ready to proceed with the repair right then. The technician explained where and why the openers were broken or nearly worn out. At no time did he attempt to sell her new openers - he was willing to fix the ones she had. The repairs necessary included new pulleys, adjusting the range of motion for the doors, and other easily replaceable parts. She opted to add new springs and new cable tie downs for the doors, as well. What was most important, however, was that the technician showed her how very dangerous one door opener was. The ceiling mount in the garage had pulled away from the wooden ceiling; the motor was hanging down and could have dropped on her or on the car at any time. He spend quite a bit of time repairing the way the opener was mounted in order to make it secure. I feel like two unsafe situations were dealt with: having to leave the garage doors open all the time and having the motor precariously hanging from the ceiling. I appreciate the quick response to her predicament.
Description of Work: Repaired two non-working garage door openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
TOM S.
05/2013
4.0
garage doors
+ -1 more
Replaced rollers on garage door and inspected. Unfortunately , shortly after the service the rollers have begun to make loud noises... as if inadequately adjusted.
Description of Work: serviced garage door
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl R.
05/2013
5.0
garage doors
+ -1 more
The technician was on-time, performed the inspection, oiled the garage door and answered my questions.
Description of Work: My garage door was inspected and oiled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Russell S.
05/2013
5.0
garage doors
+ -1 more
Overall, I'm pleased with the services rendered. I was a little disappointed about the lifetime warranty confusion, but would recommend this company as they were prepared, friendly and fixed the door as promised.
Description of Work: Had the spring on the garage door break in the evening. I checked Angie's list and found Precision Overhead Garage Door had received excellent ratings and provided after hours services. I called and scheduled a service call the next day and they were there to fix the garage. I was particularly interested in the lifetime warranty which was advertised. I found out once the technician arrived you had to replace the rollers and the drive wheels on the door as well as the spring for the lifetime warranty to take effect.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
kate R.
05/2013
3.0
garage doors
+ -1 more
When he came out, he looked at my garage and immediately got out the iPad to show me samples, etc. I was not impressed. The tech quoted me an ASTRONOMICAL price for a simple, single car garage. The door and labor was more than $1,300. This did not include replacing the dented and rusted trim. The tech said the company could not do that, but knew a few 'buddies' he could refer me to if I wanted the trim replaced. I asked the tech why his quote was more than twice as much as other quotes, for the exact same brand of doors. The tech said the company offered a lifetime warranty for parts, etc. He then went on to bash other garage door brands (Wayne Dalton, Heritage), etc. Needless to say, I told the tech that price was way too high in comparison to other quotes. I decided to go with Genie of Fairview for the same Amarr brand door, plus they would include the trimwork and warranty!
Description of Work: It took awhile to even schedule an appointment. I was on hold for quite a long time. This company is large, so I could not get an "on the dot" appointment--I got a two-hour range for when someone would come out. Luckily the company had weekend hours. Anyway, the tech called at 10, which was the end of my appointment range (8-10) to say he was 30 minutes away.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
punctuality
2.0
$1,300
Response from Precision Overhead Garage Door
Thank you for taking the time to review our service. We clearly did not provide you the Service Quality on which we have built our reputation.. I apologize for not arriving during the scheduled appointment time and for not letting you know we were running late. We cannot expect to earn a customers trust when we fail in these basic ways.
DAVID W.
05/2013
5.0
garage doors
+ -1 more
Precision Overhead Garage Door did more than I thought. I got more than I asked for and I strictly would recommend them.
Description of Work: Precision Overhead Garage Door replaced my rollers. They indicate that that I would probably need a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
KAY S.
04/2013
4.0
garage doors
+ -1 more
The technician was on time and as far as I can tell, did a good job. I felt a little pressured to buy the additional service that day, but once I agreed, he went right to work and got it done quickly. The technician was extremely talkative and I probably learned more about his personal life than I wanted. I had confidence in his knowledge and skills.
Description of Work: In addition to the $99 garage door tune-up coupon, the technician recommenced additional work based on my 2 car door being especially heavy and h****** the opener. He replaced the spring and some other minor parts. The work was performed the same day as the tune-up or I would have had to pay an additional service call charge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
MARTHA S.
04/2013
5.0
garage doors
+ -1 more
They did a good job. They did maintain it which was the agreement. He changed the rollers out for me. The garage door is working just fine now.
Description of Work: He came out to service my garage door. I used an Angie's List big deal coupon.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Renita C.
04/2013
5.0
garage doors
+ -1 more
Very impressed with this company from start to finish. We purchased our Angies List special and provided the coupon code when we called Precision. Shortly after scheduling the service (same day) we received an e-mail confirming the details of our service call, including the name and photo of our technician. WOW! The technician called 15 minutes before arriving and arrived within the specified time. The technician was very professional and explained every thing he was doing. Incredible company and incredible experience! Wish doing business was always this easy!
Description of Work: We took advantage of the Angies List special '$200 Garage Door Tune-up PLUS Roller Replacement'.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JULIANNE D.
04/2013
5.0
garage doors
+ -1 more
I was very satisfied with them. I didn't have any problems during the service.
Description of Work: They installed new springs on my garage door.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Hardwood Flooring Sales and Installation
FAQ
Precision Overhead Garage Door is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Precision Overhead Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Overhead Garage Door offers free project estimates.
Yes, Precision Overhead Garage Door offers eco-friendly accreditations.
No, Precision Overhead Garage Door does not offer a senior discount.
Yes, Precision Overhead Garage Door offers emergency services.
Yes, Precision Overhead Garage Door offers warranties.
Precision Overhead Garage Door offers the following services: Repairs - Garage Doors & Door Operators. Sales - New Doors & Operators. Replacements - Broken Springs, Broken Cables, & Damaged Door Sections.