Sure Thing Pest Control steers clear of "one-size-fits-all" programs. We evaluate your insect problem, provide a thorough inspection and implement a program suited to your individual needs. We always provide services that make the absolute best results and incorporate integrated pest management into each of our programs. 12 employees. Cost determined by the job. No travel charges. Award wining. Additional email - sales@surethingpc.com.
I found them to be very responsive and helpful every time we call them out. They are nice and provide me with tips on things I can try.
Description of Work: We have had Sure Thing Pest Control out to take care of some ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dennis M.
03/2012
5.0
pest control
+ -1 more
We haven’t had any problems since it was done. I would give them A’s. We didn’t have anything in the house when they came in so I can’t say that they moved furniture or anything. I would definitely use them again. Their price seems to be like everyone else's.
Description of Work: We used Sure Thing Pest Control right before we moved into our house in November.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
golda K.
02/2012
5.0
pest control
+ -1 more
They were wonderful. Came out within hours and got rid of my ants!
Description of Work: Got rid of ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Sure Thing Pest Control
Thanks, It is always good to hear we took great care of a customer. I will pass your note to Jerry. Thanks for your business, Member!
JUDY P.
02/2012
5.0
pest control
+ -1 more
They are extremely professional and reliable. I would recommend their services. They make sure they get it right the first time. If you see a single bug, they will come back to fix it immediately. They are really good at their service. They follow through. Even the front desk representative is fabulous!
Description of Work: We are currently on a maintenance program with Sure Thing Pest Control . They come four times a year to spray mostly outside the home. We had an ant problem and have experienced no problems since they performed the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Sure Thing Pest Control
Thanks for the positive response. I will past your response on to the Team. It is alway a joy to hear we are meeting our customers expectations. Glenn!
SUSAN M.
02/2012
5.0
pest control
+ -1 more
I like that Sure Thing tailors the pest control method to the particular pest and does not just spread chemicals around.
Description of Work: I have a service contract as I have ant issues. However I do not have problems any more due to the quarterly service from Sure Thing. Occasionally they still get in and Dave has to come to the house and take care of it. He is very knowledgeable, professional and prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$95
Response from Sure Thing Pest Control
Thanks for being a long term customer. We started taking care of you in early 2004. David has done every treatment you have had performed. It is good to hear he is using good Insect Pest Management skills to take care of you. I will let David know you sent us a note. Thanks again, Glenn!
Dona E.
02/2012
5.0
pest control
+ -1 more
They were very prompt. The gentlemen that came out was very reasonable. When they found more termites coming back they came out right away and took care of it at no charge. He also said that if I saw any more to give him a call right away and he would come back out.
Description of Work: Sure Thing Pest Control came out a couple of months ago and sprayed for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sure Thing Pest Control
Thanks for the note. Looks like we also took care of an ant issue also. I will let Ken know you where happy with our service. Thanks, Glenn!
SUSAN W.
01/2012
5.0
pest control
+ -1 more
The serviceman was pleasant and professional. No muss, no fuss, he just did the job and left. I will certainly call them again for any bug problems.
Description of Work: They checked for termites as I live next to the woods and had seen some 'saw dust'. He determined it was wood boring bees and treated for them. He told me to call back it I have any problem, but that seemed to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Sure Thing Pest Control
Thanks for your business. I will let Mark know you where pleased with the service. Glad you did not have termites. Glenn!
Laurie B.
12/2011
5.0
pest control
+ -1 more
One note: I had to lift up a row of patio blocks behind the garage, about 20 or so, that were set onto sand. I did this because they advised me that it would have been difficult to drill into these rather brittle blocks, and I did agree with that. When we set the patio blocks originally, it was a tremendous amount of work to compact & level the area. When I lifted the blocks for this treatment, the sand was still set in perfect order and I was afraid it was going to be a nightmare to reinstall them. However, when Ken drilled the area, he was extraordinarily carefull!! I simply pushed the small pile of sand back into the hole, tamped it down a bit & dropped the blocks in place, and it looks like it was never disturbed. Took me less than 30 min to put everything back. I think this is noteworthy....he didn't even have a footprint in there!! Am I happy! You bet!
Description of Work: Complete outdoor termite treatment around the perimeter of the house and garage, drilling evey 12 inches. Spray treatment around entire perimeter of 16 x 16 wood barn. Drilling involved drilling into all concrete pads and stairs and in-between patio blocks. I was afraid that the drilled holes in the concrete and between the patio blocks would be obvious, but it's virtually undetectable. Drilling wasn't needed directly in front of the garage door, but the drill marks on either side are barely noticeable. I was extremely pleased about this, as it was one of my main concerns. It's been less than a month, and the termite activity ceased almost immediately after the treatment. Both Jerry & Ken were extremely knowledgeable and explained every single detail of the operation. This was a very professional company and I wouldn't hesitate to recommend them to anyone. I do have a 5 yr warranty with this treatment so I'm glad to know that I'll have a continued relationship with them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Sure Thing Pest Control
Wow! thanks for a great report. I will let Ken and Jerry both know how happy and surprised you where with the finished work. Your shed will have the same warranty as your house. I will ask Ken a couple questions about the treatment. Thanks for your business, Glenn!
michelle D.
11/2011
5.0
pest control
+ -1 more
It is a local company and they do an excellent job. I am on an annual contract with them and will use them again in the future.
Description of Work: I use Sure Thing Pest Control for quarterly exterior pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Response from Sure Thing Pest Control
Thanks, I will let Mike know you are happy. Thanks for your business and being a long term customer. Glenn!
Reese J.
11/2011
5.0
pest control
+ -1 more
I found some bugs in a mattress in our house. I called SURE THING and they told me the easiest way to know what they are is to bring a sample of the bugs. I brought them in and they examined them for free. They informed me they were carpet beetles and proceeded to tell me how to get rid of them. They even told me we didn't need an extermination! To me, that was real honesty. They could've charged us for the examination of the bugs and for the advice but they didn't. They could've made an appointment to come and service our house, but they were honest and didn't. I'm happy to report, we are carpet beetle free because of their free advice! If we every do get bugs and need an extermination, I will for sure call SURE THING.
Description of Work: examination of bugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sure Thing Pest Control
Thanks for the positive response. I glad we where a big help. Glenn!
Allen C.
11/2011
5.0
pest control
+ -1 more
They are less expensive than their competitor, which is about 20%. The technician has been with the company for over ten years. I was having another provider and every time they sent out a new technician. I would absolutely use their services again in the future.
Description of Work: I use the services of Sure Thing Pest Control for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sure Thing Pest Control
Thanks for letting us know Mike has taken good care of you. I will let him know. Thanks for your business, Glenn!
Robert B.
10/2011
5.0
pest control
+ -1 more
Jerry showed at the scheduled time. He was VERY courteous and professional. I told him my son found a spider on his shirt that morning. He asked if I would like to start treatment today. I was grateful for that. He then spent over 1.5 hours treating and then explained their maintenance program. Overall great experience.
Description of Work: Initial evaluation for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Sure Thing Pest Control
Thanks a lot for the positive response. Jerry will glade to hear you very happy with what he did. Thanks for your business. Glenn!
Mary M.
10/2011
5.0
pest control
+ -1 more
They are very good. We had an issue with ants on our front porch. The technician who came out was thorough. He discovered the ant’s colony on the roof above our porch, which is a strange location. We haven’t had any issues with pests since we started using their services.
Description of Work: They help us with general pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sure Thing Pest Control
Thanks a ton for your business, I see we have taken care of you a couple of times. I will pass along to Mark that you where very happy with the service he performed. Glenn!
DON & BARB N.
10/2011
5.0
pest control
+ -1 more
They did a good job. We are having our windows replaced and he is going to make an extra trip out to treat down inside the window wells. They did a thorough investigation and went into the crawlspaces and set traps. They are going to treat our house quarterly.
Description of Work: We had flying carpenter ants in a bedroom so we contacted Sure Thing Pest Control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Sure Thing Pest Control
Thanks for taking time to send a little praise for Mark M. I glade he took the extra time to come back and do that little extra to solve the ant problem. Thanks for going on a regular program and you business. Glenn!
CINDY G.
10/2011
5.0
pest control
+ -1 more
From the first phone call through to the treatment of carpenter ants we were impressed with how responsive, professional and friendly everyone was. Kim was our service technician and we couldn't have been more pleased. Our first appointment time happened to be on a rainy morning so he wasn't able to do much but came out anyway to get a general idea of what we were dealing with. He spent time explaining how carpenter ants work and what he thought was going on in our situation. On Kim's second visit he was incredibily thorough in his investigation and took care of spraying the entire property and told us what we could do ourselves to try and keep the problem from occurring again. Our experience with Sure Pest Control was much more pleasant than Terminex who came out with all guns blazing trying to sell us annual service programs and scare tactics. Any future pest problems and we will be sure to call Sure Pest Control and I will ask for Kim. Other technicians are probably good but I was so impressed with Kim that I will stay with a "sure" thing.
Description of Work: Kim with Sure Pest Control helped us resolve a problem with Carpenter Ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Sure Thing Pest Control
Wow! Thanks a ton. I am glad Kim and the rest of the team exceeded your expectations. I will be sure to pass it on to everyone. Thanks for your business. Glenn!
Lisa S.
10/2011
5.0
pest control
+ -1 more
Ray showed up promptly. Ray also explained how the treatment works and agreed to come back in 10 days if the treatment didn't work completely at 50% of the price. He was very thorough and knowledgeable.
Description of Work: Ray showed up promptly and treated for ants inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Sure Thing Pest Control
Thanks for the great response. I will let Ray know how pleased you where. I glade he answered your questions. Thanks for your business. Glenn!
Dan L.
09/2011
5.0
pest control
+ -1 more
Sure Thing Pest Control has treated our termite problem (x-problem) for the past 10 years. They were able to get rid of all the termites within a short period of time and then keep them out of our house. They have always been professional and courteous. When they come out for the usual exterior inspections they always answer my questions well. When thy do the yearly indoor inspection, they answer even more questions knowledgeably, politely and fully. They are always available to answer questions and very helpful. We have never had any return termites we can happily say. Last but not least, their services are priced competitively (less expensive than most). We are very happy with their services.
Description of Work: Sure Thing Pest Control has treated our termite problem (x-problem) for the past 10 years. They were able to get rid of all the termites within a short period of time and then keep them out of our house. They have always been professional and courteous. When they come out for the usual exterior inspections they always answer my questions well. When they do the yearly indoor inspection, they answer even more questions knowledgeably, politely, and fully. They are always available to answer questions and very helpful. Their services are priced well for termite control. We have been very happy about their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Sure Thing Pest Control
Thanks for being a long term customer. I am pleased to hear our Sure Cure Termite Baiting system is working well to kept your home termite free. I will pass along to Mark and Ken they are doing a good job for you and keeping you well informed about what they are doing. Thanks again for your business. Glenn!
Martin M.
09/2011
5.0
pest control
+ -1 more
I was very satisfied with the service and impressed that he checked the house overall before he left. The price felt very fair and I used the Angie's list coupon for 10% off.
Description of Work: My daughter complained of a scratching sound coming from her ceiling. The Sure Thing technician went into the upstairs attic and found mouse droppings and trails along the eaves. I also had him check some small flying insects congregating on the inside of a garage door which he determined were harmless knats coming from the hardwood mulch outside. He placed poison in the attic and the noise disappeared in 2 days. He also checked around the house basement exterior.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129.4
Response from Sure Thing Pest Control
Thanks for letting us know Dave took great care of you. He really enjoys solving customer issues and we are proud Dave has been working with us for close to 20 years. I happy he solved your mouse problem quickly. Thanks again for your business. Glenn!
Bradley H.
09/2011
5.0
pest control
+ -1 more
Excellent! Problem is solved now. It was a very difficult job due to the entry point location being very difficult to determine, but they kept at it and finished the job!
Description of Work: Yellow jacket wasp infestation in home. Sure Thing investigated where the insects were entering the home and treated the area to solve the problem. It was a very difficult job due to the entry point location being very difficult to determine. They kept at it and finished the job with excellence!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Sure Thing Pest Control
Thanks for the positive commits about Mark Macke. I am glad he solved a difficult problem. Sorry it took us two trips to do it. Thanks for your business and I will let mark know your where pleased. Glenn!
Kelly A.
09/2011
5.0
pest control
+ -1 more
We chose SureThing based on their extensive knowledge. When we called, they thoroughly explained what they would be doing along with what we needed to do in preparation of their visit. We had two visits - we didn't need the third. On the first visit, they were very punctual and explained everything again to us. We showed them a few other bugs we had found in the lower level of our house. They quickly identified what type of bug it was and what we could do about them. The second visit was just as professional as the first. The problem has been solved. We appreciated their service so much that we signed up for a quarterly pest control contract. We would highly recommend them.
Description of Work: We had a small bed bug concern. We also asked about a general bug spraying due to our location to a wooded area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Sure Thing Pest Control
Thanks for being a long term customer, looks like we have done services for you since 2004. Termites, Ants, and Bed Bugs. I am glade our team has been able to take good care of you and provide the information you need to be an informed consumer. Thanks again for the positive comments. I will pass the good word on to the team and Chris your technician. Glenn!
Ruby P.
08/2011
5.0
pest control
+ -1 more
They come out twice a year. It is a part of my warranty and it just cost me $100 renewal fee. Every time you walk around the house it has termites. They put the Sentricon system and it has been termite free since then. It has been a walk through and has managed all the pests without any extra cost to me as a courtesy of the product that was purchased before I actually purchased the home. They were persistent, from waiting on their customer to responding or taking upon the scheduling of the inspection, in trying to get to the house and making sure that everything was taken care of. They were proactive in setting up the appointments.
Description of Work: I used Sure Thing Pest Control in May 2011 to inspect my home for termites and pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Sure Thing Pest Control
Thanks for being a long time customer. I will let Ken know he is taking good care of you.
ELSIE K.
08/2011
5.0
pest control
+ -1 more
They were wonderful. They did a thorough spraying outside the house. The price is excellent and the service is just great. They came out to the house within 24 hours because I thought I had carpenter bees. He gave me a thorough report after he was finished. He referred me to a wildlife company to get rid of the squirrels and woodpeckers that were causing damage to my home. I have now signed a contract for Sure Thing Pest Control to come spray my home every 6 months.
Description of Work: I had them spray my house for bees and other insects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sure Thing Pest Control
Thanks a ton for your business. I will let Mike know he took good care of you. Glenn!
susan H.
07/2011
5.0
pest control
+ -1 more
We've used them for 3 or 4 years. They took care of the problem and do prevention. They come once a year.
Description of Work: We use Sure Thing Pest Control to take care of the termite thing in our main house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sure Thing Pest Control
Thanks for your business and thanks for letting us know we are taking good care of you. I past the word on to the Termite Guys. Glenn!
MELINDA J.
07/2011
5.0
pest control
+ -1 more
I called at noon with questions about large bees in my yard. The receptionist was very nice and knowledgeable and sent a tech out that afternoon. The tech assessed the area and returned the following morning to spray. He arrived exactly on time and did his job quickly. Within hours my yard was bee free. Great service...I would recommend them.
Description of Work: Bee removal from front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Sure Thing Pest Control
Thanks for the positive response. I will let Ray he took good care of you. Thanks, for your business. Glenn!
Nancy W.
07/2011
5.0
pest control
+ -1 more
I have been using them for 5 years and I have a contract with them to come out every year. The job went well and I wouldn't have renewed my contract if it was not good. I like the knowledge of the technicians. They are very knowledgeable and they know what they are doing.
Description of Work: I used the service of Sure Thing Pest Control a year ago to inspect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sure Thing Pest Control
Thanks, for being a long term customer and renewing your termite service. I will pass your comments on to Ken and Dave who have been your technicians. Glenn!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Pest Control,
Holiday Decorating
FAQ
Sure Thing Pest Control is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:30 AM - 12:00 PM
Sure Thing Pest Control accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Sure Thing Pest Control offers free project estimates.
Yes, Sure Thing Pest Control offers eco-friendly accreditations.
Yes, Sure Thing Pest Control offers a 5% senior discount.
Yes, Sure Thing Pest Control offers emergency services.
Yes, Sure Thing Pest Control offers warranties.
Sure Thing Pest Control offers the following services: Pest control-bedbugs, carpenter bees, yellow jackets, roaches, mice, rats, & silverfish. Termite control.