Cavalier Homes, Inc.

Everything went well and they were fast and affordable.

STAY AWAY!! I wish I listened to the review left by another customer on another website. It has been an absolute nightmare dealing with this company. The only positive comment I can make is that his sons are nice. The owner, William Holland, has no regard for agreed upon completion dates or quality of work. We signed contracts for an extension, on March 20, 2021. As of June 7th, 2022 the job was still not completed. He told us that this job would take approximately 3 months and that it would be completed late July-early August 2021. He then blamed his architect having personal problems for the plans being 4 months delayed. We told him we wanted to cancel as we felt like we were getting the run around but he convinced us to stay with him telling us the town is only running 3-4 weeks to issue permits and the job would definitely be completed by late October, early November 2021. We hear nothing for months and then he blames the town taking so long to issue permits after he tells us they are being issued within 1 month. Late December, 2021, the day before the job is finally going to start, he calls me to tell me we have to pay an additional 10,000 dollars if we want the basement. He quoted us a price of 11,000 to excavate for the basement and then tells us that if you want a basement it is now going to be 21,000 dollars. After this we told him that we either want a refund of our deposit and cancel the job or we want a new contract stating that the job would be completed NO LATER THAN MAY 1ST, 2022 and that there would be no more price increases. He then had the nerve to charge us 850.00 dollars to redraw the plans for no basement when we would not pay an additional 10,000 above the agreed upon price. On Saturday, April 2nd, less than a month before the agreed upon completion date, all we had was a shell, not even the drywall was up. He comes over and asks for another large payment. His payment schedule is top heavy to ensure he gets most of his money upfront. I told him that, considering the fact that there is no way this job is going to be completed by May 1st, we need to see some progress before we make the next payment as there were weeks that went by with no work done. He then threatened me by saying , and I quote, I NEED THAT PAYMENT TODAY OR MONDAY BY THE LATEST OR EVERYTHING STOPS. We had no choice but to pay him as we had an unusable shell and to hire someone else when he had the majority of the payments already would have been financially impossible for us. We then could not finish the plumbing because he never filed for a plumbing permit. He also said the plumbing could go through the ceiling but then said he was mistaken and chopped up our basement floor and left it like that for over 5 weeks (he said it would be put back together in a week and a half) rendering it virtually unusable and unsafe as I fell on my knee trying to get to the laundry. He first tried to blame the town for losing the paperwork but I called and they said it was never filed. I called him June 3rd asking for a confirmation that the job will be completed by June 7th as his FOURTH promised completion date and he said quote, It is a bit early in the morning to talk about dates right now. He sends his plumber on June 7th, could not do anything because William Holland never installed the vanity so he could not connect sinks. He also ruined our deck material as the manufacturer said it was installed improperly and voided the 40 year warranty. He kept insisting it was installed correctly. We finally had enough and on June 22nd hired other contractors to finish a job that should have been finished almost a YEAR AGO! Additionally there are many mistakes, some serious, with his work. We have paid THOUSANDS of dollars to fix mistakes made by his company and now he is trying to bully us to pay for shoddy and unfinished work by serving us with a mechanics lien ...

Bill also remodeled my kitchen. He promised me he would give me more space than I had in my small, out-dated kitchen. He delivered! My kitchen is efficient, cabinets that are functional and provide me so much room. He takes great pride in his work. His employees are the same. When it was time to do my bathroom I had no hesitation in hiring Bill. He is honest, hardworking and keeps his word. You will not be disappointed.

Excellent work! Very neat and clean! Detail oriented! Price was good!

Done a lot of work for me over the years! Using him for good fifteen years!