Valley Veterinary Associates

They are high caliber, caring, lovely people. They helped us with our dog Karma at end of life and everything was done peacefully and respectfully. We will be using them for all our animals. Beautiful kind people and facility. Highly recommend.

If I could give this vet a zero star I would. My mom took her dog in to have her eye looked at and mind you this dog was very healthy. The vet said she needed to have her eye removed because if they didn’t remove it the. It could burst and kill her, well my mom agreed to this. Fast forward to a few hours later they call my mom and tell her the dogs kidneys are failing and she has Lyme disease and they need to keep her overnight on fluids because if they did the surgery she would die on the table, so my mom told them go ahead and do it because she just wanted her dog to be okay but what was weird is this dog only goes outside to go to the bathroom and has never had one tick on her and when we told the vet tech this she said you can get Lyme disease without a tick being on you. This dog showed no signs of this at all she was very healthy and happy!. Well two days later they said she was good to do the surgery so they did it and after they call and say she is doing okay, well the next day they call my mom and tell her she is vomiting blood and she can’t walk anymore and said she should be put down. We left the vets a few hours ago and had to have her put down because these people butchered the poor dogs eye, it looked like a kid did the surgery on it and she was so stiff and out of it. This poor dog had been put through so much. Then the vet walks right in and wants my mom to sign some papers and then has the nerve to say here’s your go to the front desk and pay it. Not one person in this office said sorry for your loss or a thing they were more worried about getting paid then they were this poor dog. So my mom gets stuck with a $6,000 vet bill and a dead dog. I hope you really think about taking your animals here! They should be shut right down!

After making this heartbreaking decision, I called office to set up appointment. Was surprised to get in right away. Husband paid for services when we first went in. Upon leaving he was told oh by the way...it will be another $125.00 dollars because it was an emergency! ( which it was not). I called but of course got no where with the "Office manager"...She said it was handled wrong But...no we can't give you a refund! I will not go back there....Beware of the charges!!!

I would give valley vet 0 stars if I could, they did a leg amputation on my cat and she died after surgery. We were told to change vets by friends but this office had helped save another one of our animals so we trusted them. We have been informed by other vets that there was no reason she should have died. If she was going to die it would have been when she was under and not after. We were given a call saying she was fine and the surgery went as planned and that we could bring her home that night and 30 minutes later they called and said she had passed. I am absolutely appalled by this office and I will never go a again. On top of her passing they made us pay a $3000 bill after they killed our cat. I urge people to please not go to this place I do not want what happens to my cat to happen to anyone else.

Dr Bregman is very unprofessional and downright rude. No care for my dog at all. Should not even be allowed to practice. The business knows about it and does nothing

messaged problem to VVA 4/26/20 on their website.4/27 no response by 5:00 pm called to told they would not provide service because have not seen us for 3 yrs. explained to receptionist we have always confirmed w/ Dr. Davis over phone or picked up treatment. Response was Dr. Davis was not in so no service would be given to us. This was, at one time, a very respected practice to me and I would always defend them against any critics that I've heard from in the past. Now I find that has all changed. This outfit is just there for the money!!! No Compassion for a suffering animal or the farmer trying to make a living with his animals!!!

They used to be good but have gone in a downward spiral! The secretaries are short and unfamiliar with animals. They recommended a flea medication for our dogs that was harmful to cats and then when questioned about it they told me - “well don’t give it to the cats”. I have waited for over an hour for a 6 minute appointment. There manners on the phone are horrible. I do not recommend!

The doctors are wonderful. They treat each pet patient with kindness, and concern. The staff is caring and compassionate. I was extremely impressed with their knowledge and sincerity towards each pet and owner. We’ve boarded our dog twice with no complaints. He’s always well cared for and happy. Wouldn’t dream of using anywhere else.

The vet diagnosed her with pancreatitis she had no symptoms of this charged me 697 for a IV and Blood work and brought her home took her next day to my vet and she has stomach cancer. I called them to tell them this they wouldn't even apologize or nothing. Vet is very rude.

My puppy had come down with parvo. I didn't know that was the case when I had brought him in three days earlier to see why he was acting strange. They told me it was Pacreantitis, no other testing was done. I brought him in three days after that after vomiting and diarrhea. They tested him and it came out to be parvo. They estimated me 1700. Another vet office quoted me 600 at the most. I left him at Sidney for the day and over night before transfer. They estimated around 500. Give or take a little. When I picked up my puppy they treated me as if I was a leper, reamed me another three hundred and made me wait a half an hour, when he was supposed to be ready for me to take him to his new clinic three hours away. Thankfully my puppy has survived, the vet clinic, Countryside, Lowville, NY charged me 200 for two days of aggressive care and they've contacted me to ask about his well being. I haven't heard a word from Sidney. I however still trust the vets entirely, their staff however needs to work on their people skills.

After two hours on a procedure that should take half an hour for eight puppies , we brought home a dead puppy. Called immediately to be told there must have been an issue and puppies often die. This was Dr. Megan Good. She didn't give a rats ***

She handles small and large animals. I will continue to use them.

He's 14 years old and he's declining. They're wonderful. I've been using for her for years. She's a mixed practice vet. They get an "A" on everything.

I rescued two dogs and I wanted them to get checked out they were five years old the family could not have them anymore because when she had the two sisters she didn't have any children now her children are highly allergic with asthma and everything so she couldn't get rid of them of her children but she didn't want to separate the two girls so she has been looking for almost two years for somebody to take in both of them because one of them have canine liver disease and she didn't wanted to split them up because they are very dependent on each other so this was in New Jersey and I said I will take them because I'm a nurse and I've had a dog that had canine liver disease so anyway they are doing great.

unknown

I brought our dog there to be boarded overnight while we went out of town. They are our regular vet & we trust them to care for our dog. I have used them for boarding in the past & they were very reasonable. But they have changed their billing policy. I dropped him off around 4 pm on a Friday afternoon & I picked him up before 4 pm on Saturday. I was charged for 2 days of boarding! I questioned this, thinking the tech had made a mistake, and she said no, that was correct. So it cost me double what it used to cost and what I expected. I also had to pay for a kennel cough vaccine. About a month later, I spoke with an acquaintance who told me the same thing happened when they boarded their pets and she was very upset about it. She said it cost more to board their dogs than it did for their own accommodations. I like bringing our dog there because I know he will be safe and well-taken care of, but don't appreciate being overcharged, which is how I perceive it.

I am satisfied with their service. Their price seems competitive and the same as everybody else.

This horse has had COPD for several years now and this year was worse because she went swimming in the pond, but went underwater and apparently got water in her lungs. She was struggling very badly to breathe and when the usual medication wasn't working as well as before, they added another and it seemed to help much more. She did have a rough summer, but she is almost completely over it. We haven't had to give her meds for a couple of months now, but I don't think she would have made it thru the summer without Dr Rachel.