C2 Education

Nanuet, NY location... A one star rating is generous. My daughter was enrolled in an SAT prep course, in the Spring of 2019, at the Nanuet, NY location. Stupidly, I paid in full (at a "discounted rate"), and signed a contract. Lori, the sales coordinator, made a statement that they "guarantee" their scores. An increase in scores is an implied goal; I didn't sign my daughter up for this program to have the same scores she had for her PSAT. Any person in their right mind knows that. In fact, according to College Board (the main resource for college bound students), one can expect to increase their scores from their PSAT to SAT by 115 points, using a free resource such as Khan Academy. Surely, one could expect AT LEAST the same results from a pricey, so called education center. I paid C2 four thousand dollars in advance, and my (honor student) daughter yielded NO increase from her PSAT score, after 20 + hours of tutoring service (at $80/hour). There was no feedback prior to the SAT. All the staff at C2 was able to do was regurgitate "according to the contract you signed..." We are in a time where parents will go above and beyond to help their children achieve. Again, an increase in score is implied. I was initially offered a laughable 15 percent refund. I escalated it as much as my mental health could tolerate, and ended up with a 35 percent refund. In the end I am still out almost three thousand dollars....FOR NOTHING. There are other programs who offer a money back guarantee. I wish I would have done more research. RUN.