They are wonderful and even had to move a large dinning room table to get to one of the rugs. They were very timely and indicated that there was stains to be treated and that some of the fringes needed to have some work done at a later time.
Description of Work: They came out and rolled up and took away three large area rugs and brought them back when they said they would.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Scott G.
08/2008
5.0
carpet cleaners
 + -1 more
These guys showed up just a little bit early (that's "punctual", in my book!), told me in advance that if any stains soaked through the carpet into the padding, and it's still wet underneath, the stains in the carpet might come back through from the padding. They were fast, efficient, professional, and I was surprised it was done so inexpensively. Because it's so cheap, I'll probably do it much more often now. The only thing that sucks is that the floor is wet after they leave (I presume this is the same with any company you go with), and they warned us that, after leaving the carpet, put on some shoes so you don't slip on the wood floor (your bare feet are wet). They said it could be wet for up to 24 hours. I put some big ol' fans here and there on the carpet, moved them around after an hour in different spots, had the a/c's running, and the carpet felt completely dry in approximately 5 or 6 hours. It looks beautiful. I'm really glad I called these guys. The original estimate was for a minimum of $75. When they arrived, we asked them to do some additional space... so it cost me an extra $13, which I was happy to pay.
Description of Work: Steam cleaned carpet in 2 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88.2
richard K.
06/2008
5.0
carpet cleaners
 + -1 more
I found this company through Angie's List. Overall, I'm very pleased with the work done; they did a much better job than a different company did last year. Two men showed up, brought in the equipment, measured and priced the job. They were clean and professional and did very good work. They finished in under two hours.
Description of Work: They cleaned two rooms plus dining area and hallway, most of which quite dirty and badly stained. I got same day service with no prior notice after another cleaning company broke their appointment with me a half-hour before they were due to show.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
RUTH S.
03/2008
5.0
carpet cleaners
 + -1 more
They did a great job. They were so reliable and helped move my bed around their work. They were true professionals. They were pleasant, knew what they were doing and were careful with my home. I didn't have to watch them the whole time. They charged reasonable prices. I would use them again.
Description of Work: I had a very dirty carpet in my large master bedroom. They steam cleaned the carpet and hand cleaned the borders of the room. They left and it was as good as new, really looked clean.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Olivier M.
12/2007
5.0
carpet cleaners
 + -1 more
The carpet usually gets steamed once every other year. I called several days in advance to schedule an appointment during the week. Was explained minimum charge and what work was provided. Got a call the day before confirming the appointment. The two man crew, Juan Carlos and Gustavo, arrived with their equipment to the apartment building within the expect time frame. Since the carpet is at least 12-15 years old and buckling in a few places, I asked and they indicated that the carpet was worth cleaning but they could not guarantee that some stains would disappear. Rooms and hallway measurements were taken and an estimate was provided. The steam cleaning took about 1 hour. They took special care in moving items (even heavy dressers) away from walls to clean the carpeting. Before leaving, they reviewed the work and cleaned up their equipment. The carpeting was like new even in high traffic areas! My aunt was extremely happy with the results and would have them come again.
Description of Work: Long Island Carpet Cleaners steam cleaned the medium pile cream colored wall to wall carpet in my aunt's Chelsea apartment. Together, they worked efficiently and thoroughly moving furniture and replacing items as they moved from one room to the next. They also place little boards underneath the furniture while the carpet is drying. A total of 5 rooms were cleaned at 539 sq ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183.26
Vicki S.
09/2007
5.0
carpet cleaners
 + -1 more
The appointment was made quickly. Accurate estimate given. Company called next day to confirm time and appointment. The workers came during the window of time stated by the company. Workers were professional, had a contract ready, and verified final price before they started work. Final price was extremely close to estimate. The workers were fast and efficient. The carpeted steps were cleaned beyond my expectations.
Description of Work: Shampooed carpet steps in the hallway of a 4 story walk up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92.4
KAY M.
09/2007
5.0
carpet cleaners
 + -1 more
Long Island Carpet Cleaners Incorporated does great work. They've been a well-respected carpet cleaning business for a long time. They were very professional and took great care of my rugs. I thought they were very responsive and they came when they said they would. My rugs look beautiful now.
Description of Work: I had them clean three 12'x15' rugs. They took them away to do the cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Laraine B.
07/2007
5.0
carpet cleaners
 + -1 more
They did an excellent job; I felt they were very honest in telling me that I was better off getting new carpets. They could have just ignored that fact and cleaned them anyway just to charge me. However they were more concerned with doing a good job so much so that they advised me free of charge to change them. I appreciated that very much. Overall a very experienced company and I highly recommend them.
Description of Work: The company came out to my house to clean my carpet but advised me that the carpets were too dirty to be cleaned and that they needed replacing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
claiborne R.
07/2007
5.0
carpet cleaners
 + -1 more
The truck and three uniformed workers arrived exactly on time (which no one does in New York!), unloaded a monster cleaning machine, hooked it up to the garden faucet and went to work. Within an hour the work was done. They even cleaned the large doormat in the front hall. Finally, one guy went over all the carpeting with aerosol Scotchgard spray. The only glitch in my mind was that asked for payment and signature on a satisfaction report before the work was finished, but as they had cleaned here before with no problem, I went ahead and signed. There was no estimate before work was commenced, and I was told that the workers would measure when they got there. As the price seemed about right I did not complain. The lead worker warned me that it would be a few hours before the carpets dried, during which time they might be slippery.
Description of Work: My small co-op hired this company to steam/foam clean the carpet on three flights of stairs and the landings. There was a small discount on the stair treads only, as it was part of an annual sale. We also ordered Scotchgard protection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
NEIL F.
07/2007
5.0
carpet cleaners
 + -1 more
This carpet cleaning business is the place to use in our area. They are exceptional in terms of cleaning Persian rugs and they get the job done right the first time. My rug looked beautiful after they cleaned it and I would highly recommend their services to other people in my local community.
Description of Work: My Persian rug was cleaned by Long Island Carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LEON S.
07/2007
5.0
carpet cleaners
 + -1 more
This is a company that understands that I want convenient work done that is of good quality. I liked them. I felt they were reliable and dependable. They charge reasonable rates, or rates that are competitive with other companies so its not outrageous. I would use them again. I had no complaints and found the service to be very good.
Description of Work: The rugs in my 1200 square foot home were damaged in a flood. This company came, picked up two or three rugs, cleaned them and returned them to me looking brand new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
GERALDINE F.
05/2007
5.0
carpet cleaners
 + -1 more
In two weeks, the area rugs returned in outstanding condition and extremely clean. The cost for the large rug was $891 with the 5 x 8 one being free. The business was running a special for the second one being a free cleaning. I am a repeat customer as I truly appreciate the capabilities and customer service.
Description of Work: I had a 12 x 15 1/2 oriental area rug and a 5 x 8 oriental area rug cleaned. They also repaired the fringe by hand on the larger area rug. They moved the necessary furniture for the area rugs to be rolled up and removed. With the company, they take the rugs to their place of business for the cleaning and restoration. Upon returning the area rugs, they lay them back down in the specified locations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$891
NICOLE D.
05/2007
5.0
carpet cleaners
 + -1 more
Long Island Carpet Cleaners are a very service oriented company. If I had any questions they were very helpful in answering them for us. I was referred to them by my Aunt and Mother. They did a nice job but I felt like their prices were a little high.
Description of Work: Long Island Carpet Cleaners came to our 3000 square foot home and cleaned our carpets. They also took two oriental rugs with them, cleaned them and returned them to us.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
SHARON & TERRY P.
03/2007
5.0
carpet cleaners
 + -1 more
I found them to be a little pricey, but the service is great.
Description of Work: They came into my home, picked up my area rugs (2) and had them cleaned. They dropped them off in about two weeks (there was a holiday in-between).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$472
HIMELDA M.
11/2006
4.0
upholstery cleaning
 + -1 more
Two men with a large machine arrived on time and explained the procedure they would follow. They stayed for about an hour and left the furniture looking like new. I was concerned because the fabric seemed like a velvet that would be hard to clean but they did a very good job.
Description of Work: Clean a sofa and chair.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
LUCY K.
06/2006
5.0
carpet cleaners
 + -1 more
Professional service, helpful, and fairly priced. I would not hesitate to use again and I probably will.
Description of Work: Picked up three rugs, cleaned and delivered in a timely manner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
PATRICIA L.
06/2006
5.0
upholstery cleaning
 + -1 more
The men were punctual, professional and very easy to have in my home. I would recommend them highly.
Description of Work: I had a chaise that had several "pet stains" on it. The men did a fabulous job. Even though they warned me ahead of time that they would not be able to remove the urine smell, I can't smell anything now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
SHANNON M.
05/2006
4.0
upholstery cleaning
 + -1 more
I HAVE USED THIS COMPANY FOR A LONG TIME. I FEEL THE PRICE IS HIGH, SO I WAIT UNTIL THEY HAVE A SPECIAL ON THEIR SERVICES. I FEEL THAT THE SERVICE PEOPLE ARE PLEASANT AND DO A NICE JOB.
Description of Work: I HAD THIS COMPANY CLEAN MY SOFA, LOVESEAT, TWO CHAIRS AND AN OTTOMAN.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
05/2006
5.0
upholstery cleaning
 + -1 more
I THOUGHT THIS COMPANY WAS FINE. I HAVE NO COMPLAINTS. THEY CAME AND DID THE JOB, THEY LEFT, AND I AM HAPPY. I THOUGHT THEY CLEANED MY FURNITURE WELL.
Description of Work: THEY CLEANED ONE COUCH AND TEN THROW PILLOWS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
REBECCA L.
05/2006
5.0
carpet cleaners
 + -1 more
They used a method which involved completely soaking the carpet and then drying it. It was very effective even in getting out dog urine, which can be difficult. They did some repairs as well. They are rather pricey, but in my opinion, they are worth it.
Description of Work: Cleaned carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
03/2006
2.0
carpet cleaners
 + -1 more
THIS COMPANY TOOK OVER THE COMPANY WE USUALLY DEALT WITH. THE COLORS BLED BECAUSE OF THE IMPROPER CLEANING PROCESS THEY USED. THEY DID NOT ADMIT FAULT, BUT IN THE END, GAVE US COMPENSATION FOR THE RUGS. ORIENTAL RUG OWNERS, BEWARE!
Description of Work: I HAD THIS COMPANY CLEAN THREE ORIENTAL CARPETS.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0
$800
CARL H.
03/2006
5.0
carpet cleaners
 + -1 more
THEY ARE A VERY GOOD COMPANY. THEY DO A VERY GOOD JOB. THEY SHOWED UP ON TIME AND GOT THE JOB DONE VERY QUICKLY. THEY WERE VERY NICE AND POLITE. I HAVE HAD NO PROBLEMS WITH THIS COMPANY. OVERALL, I AM HAPPY WITH THEIR SERVICES.
Description of Work: THEY CLEANED THE CARPET AND SOME RUGS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
03/2006
5.0
carpet cleaners
 + -1 more
I HAVE MANY THROW RUGS THAT NEED TO BE CLEANED AND THEY GOT THE JOB DONE QUICKLY. THE MEN THAT CLEANED THE RUGS DID A VERY GOOD JOB. THEY ARE VERY POLITE AND PROFESSIONAL. I WOULD RECOMMEND THIS COMPANY.
Description of Work: THIS COMPANY CAME TO MY APARTMENT AND CLEANED MY RUGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
03/2006
4.0
carpet cleaners
 + -1 more
THE SERVICE WAS GOOD. I HAVE USED THEM BEFORE AND THEY WERE VERY POLITE. THEY CAME TO MY HOME WHEN THEY SAID THEY WOULD. THEY DID A GREAT JOB AND GOT THE RUG CLEAN. THEY ALSO DIDN'T TAKE LONG TO DO THE JOB.
Description of Work: THEY CAME AND CLEANED A LARGE AREA RUG.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
03/2006
1.0
carpet cleaners
 + -1 more
THE PEOPLE WERE VERY FRIENDLY, BUT THEY DID NOT DO THE JOB THAT THEY WERE HIRED TO DO. THEY ACTUALLY LEFT THE CARPETS DIRTIER THAT WHEN THEY WERE BEFORE THEY DID THE JOB.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Upholstering,
House Cleaning,
Furniture Refinishing and Repair,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Drapery Cleaning
FAQ
Long Island Carpet Cleaners Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:30 PM
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:30 PM
Friday: 8:00 AM - 6:30 PM
Saturday: 8:30 AM - 2:00 PM
Long Island Carpet Cleaners Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Long Island Carpet Cleaners Inc does not offer free project estimates.
Yes, Long Island Carpet Cleaners Inc offers eco-friendly accreditations.
No, Long Island Carpet Cleaners Inc does not offer a senior discount.
Yes, Long Island Carpet Cleaners Inc offers emergency services.
No, Long Island Carpet Cleaners Inc does not offer warranties.
Long Island Carpet Cleaners Inc offers the following services: Carpet, area rug, drapery & upholstery cleaning.