Description of Work: They walked in and first told me they couldn't get the stains out. After treatment they said they were out but they were still there when rug dried . The tech tried to charge me an additional $350 I refused but agreed to pay for deodorizer and protector. To their credit they called and said we were over charged. I have not seen a credit yet.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$215
joan M.
01/2016
1.0
oriental rug cleaning
 + -1 more
unknown
Description of Work: "DO NOT USE! I sent a large expensive oriental rug to them for cleaning. There were no major stains or discolorations....just wanted to refresh the rug after 18 years. Upon delivery I was shocked by the extensive damage to the rug. Damage included dye runs, discoloration, bleached out areas, and pulled threads. It should be noted that the company staples identity tags on to carpets which leave permanent marks on carpets. I spoke to Dorothy and Barbara repeatedly about sending someone to my home to view the damage. They refused to send anyone, stating that they would only pick up the carpet and examine it on site. It was not company policy to send inspectors to homes. In addition, they offered to clean the carpet again at no charge but wanted an additional $1,500 for stain removal! |Having found an expert restorer, I paid $4,000 to restore my rug! Again, I urge you to not use Long Island Carpet Cleaners"
Rating Category
Rating out of 5
william B.
12/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: The date of the service was 11-18-15, and the cost was $220.00.
Rating Category
Rating out of 5
Yes, I recommend this pro
Reshma S.
06/2015
5.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
JUDITH N.
11/2010
5.0
carpet cleaners
 + -1 more
Very satisfied
Description of Work: Cleaned mid-level quality oriental rug -did well- none of colors bleed-very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ALLEN J.
11/2007
5.0
carpet cleaners
 + -1 more
Excellent.
Description of Work: Cleaned stairs carpet and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JANE M.
05/2006
5.0
carpet cleaners
 + -1 more
Prompt, careful, clean, courteous.
Description of Work: Carpets were cleaned with an extremely high power pressured steam cleaner. I had some concern that the intensity of the vacuum cleaner would leave my carpets "bubbling", thus, no longer fitting tight to the padding and walls. After the crew left two rooms did initially present with these bubbles. However, this went away as the carpets dried over the next 24 hrs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
01/2006
1.0
carpet cleaners
 + -1 more
I WAS VERY DISSATISFIED WITH THIS COMPANY. THE ONLY THING THEY HAD GOING FOR THEM WAS HOW WELL THEY CLEANED THE CARPETS. THE REPRESENTATIVE WAS VERY RUDE, LATE AND NOT PROFESSIONAL.
Description of Work: CLEANED RUGS
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
01/2006
4.0
carpet cleaners
 + -1 more
THEY REMOVED SPOTS OFF OF MY CARPETING. I HAD SOME PET STAINS ON MY LIVING ROOM CARPET. I WAS REALLY SURPRISED THEIR COMPANY MOVED MY FURNITURE.
Description of Work: CLEANED CARPETS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
12/2005
5.0
upholstery cleaning
 + -1 more
IT WAS EXCELLENT. THEY REMOVED THE STAIN OUT OF THE COUCH. THEY TOLD ME THEY WOULD COME BACK IF I EVER NEEDED THEM.
Description of Work: THEY TOOK A STAIN OUT OF MY COUCH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARIA J.
11/2005
5.0
house cleaning
 + -1 more
THEY ARRIVED ON TIME AND READY TO WORK. THEY DID A GREAT JOB, MY CARPETS WHICH ARE THREE YEARS OLD, LOOK BRAND NEW. I WOULD DEFINITELY WOULD RECOMMEND THEM TO MY FRIENDS.
Description of Work: MACY'S CLEANERS CAME TO MY HOUSE AT THE TIME PROPOSED TO ME OVER THE TELEPHONE. THEY SHAMPOOED AND STEAM CLEANED MY LIVING ROOM AND DINING ROOM RUGS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Upholstering,
House Cleaning,
Furniture Refinishing and Repair,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Drapery Cleaning
FAQ
Long Island Carpet Cleaners Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:30 PM
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:30 PM
Friday: 8:00 AM - 6:30 PM
Saturday: 8:30 AM - 2:00 PM
Long Island Carpet Cleaners Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Long Island Carpet Cleaners Inc does not offer free project estimates.
Yes, Long Island Carpet Cleaners Inc offers eco-friendly accreditations.
No, Long Island Carpet Cleaners Inc does not offer a senior discount.
Yes, Long Island Carpet Cleaners Inc offers emergency services.
No, Long Island Carpet Cleaners Inc does not offer warranties.
Long Island Carpet Cleaners Inc offers the following services: Carpet, area rug, drapery & upholstery cleaning.