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Recent Storage Unit Reviews in Canastota

  • Delaney Moving & Storage Inc
    They provide a great experience. The workers were very polite and the owner even showed up to check everything ahead of time. I can't begin to tell you how careful they were. Everything was placed exactly to my specification, and they even went above and beyond since that is something I wasn't expecting. They even did reassembled some of our furniture. Everything was wrapped and I was really grateful with the care they provided.
    - Fadwa L.
    We need storage space for furniture and misc stuff for a remodel. We were not in Syracuse so we needed someone that would accept deliveries. The staff was excellent and took very good care of our stuff when it was delivered to them. They communicated promptly on that deliveries and all matters related to our storage unit. We needed a larger area and they accommodated us easily. They provided numerous other services and recommendations for local resources that were of great value to us not being from around Syracuse.
    - BRIAN C.
  • Mercury Moving & Storage
    Mercury was punctual, clean and very helpful. Nothing was lost and the one item that was damaged was repaired at no cost. The .Hennessey's are great to work with and have great attention to detail.
    - Richard H.
    Started renting a storage unit in summer of 2008 in preparation for selling my house. The owner, Bob, met me at the facility and gave me a choice of options for the unit location. Signed up for automatic payments ($70 per month) to be made against my credit card, which worked out fine. Did not have any reason to contact the owner again since there were no problems, but he contacted me in the spring of 2010 to let me know that some of the storage unit doors, including mine, had been slightly damaged during a snow storm. We coordinated a time for me to remove my lock, have the door repaired (very little damage and no impact to my property), then lock the unit back up. Once I found a new house, I notified Bob that I would be clearing out the unit and wanted the automatic payment to discontinue as of September 1st. After clearing out the unit and removing the lock, I forgot to call him to let him know, but he saw that the lock was gone so contacted me to confirm that my account with them is closed and no further charges will be made. Never had any problems.
    - Wendy S.
  • Life Storage
    iMy daughter moved her belongings from N.J.  to be stored at Uncle Bob's .  The provider was very thorough with all pertinent information and the move  to the storage facility went very smoothly.
    - DONA R.
  • Spring Storage Park Inc
    I returned the dolly the very next day as things went smoothly. However it was a down pour. Yet a service person still came out to remove the dolly from my van. He mentioned that I had returned it a day early . I confirmed stating I finished early. When I received my credit card bill I discovered he had returned my second days fee. This was with out me even asking!! I was very pleased.
    - MArilyn D.
    I went in Donna showed me the size unit I thought I wanted. Then after talking about my business and needs she explained if I was to rent a second unit latter on it would be a lot more than getting a larger one now. She did not have to do this she could of let me rent one now and another latter and took my money. Thank you Donna
    - brian c.
    Prior to hiring, I inquired about the cost to store items for a few days if our closing was delayed. I was informed that if it was just for a few days, they would leave all items on the truck and rent another truck if they had another job- I would then be charged for the rental of the alternative truck. Very fair - estimate to move was around $2,500 and the estimate to rent a truck was a few hundred dollars. The actual move went fine with no real concerns. Staff were pleasant and hard working. There was a delay in closing by 2 days. After the items were moved from the truck to our new home, I was given a bill for over $5,000. The owner stated that they couldn't rent another truck due to tools they needed being in the original truck. I repeatedly explained that this was not what I was originally told, but with out success. The owner stated that I was being charged for an extra 8 hours due to his staff taking all the items off the truck (so they could use it) and then placing it back on the truck. Frustrating experience.
    - eric y.
    This past move resulted in an antique rocking chair with a sliced & broken back leg. I supplied before and after photos to show the damage and despite numerous calls to settle the issue and promises made, there is no resolution.
    - Mary Beth D.
  • Delaneys Moving & Storage
    Mixed results.  When providing my estimate for both moving and temporary storage, they were very good about helping my understand all of the details of what made up the estimate (packaging materials, labor, transportation, etc.) and working with me to help minimize the cost.  The office was very good to work with to arrange packing, storage and delivery.  I paid to have them pack up my house and they did a pretty poor job.  The movers at both my old and new house were good.  The only complaint is that there were some items that they forgot to re-assemble.  My biggest complaint is that I had several items damaged some time after they were loaded on the truck and then later removed from storage, including a relative new flat screen TV that had to be replaced.  I'm not sure if I would use them again, but would definitely shop around. 
    - Joe A.

Storage Units in Canastota

Companies below are listed in alphabetical order.

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