Angie's List is now Angi. Learn more

Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Crisafulli Bros Plumbing & Heating Contractors Inc

Founded 1939 • With Angi since July 2006

4.6

(480) Verified Reviews

Description

We pride ourselves on delivering unbeatable customer service. Our staff is professional, knowledgeable, and friendly and treats every job or project, no matter the size, with the “Red Carpet Treatment” it deserves. We strive to accommodate YOUR schedule, understanding that time is one of your most valuable assets. Crisafulli Bros is a New York State Certified Women's Business Enterprise (NYS WBE). Additional phone number (518) 288-5816. Additional email: cbi@crisbro.com....

Other local Pros in your area

The roof of your home is its first line of defense against Mother Nature. Therefore, you don’t want to choose a second-rate roofing contractor. If you live in the Albany, NY area, you just need to remember the name Masana Roofing & Construction. We can handle all your roofing projects. Though we were just established in December 2020, our staff is well-versed in roofing work. We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project.  

Specializing in air duct and dryer vent cleaning! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule a free estimate today!  

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today.  

Angi Super Service Award badge
Super Service
Award 2020

Verified Reviews

A few reviews for this pro...
1.0

02/08/2021

Wow...this has gone down the tubes (pardon the pun). Waited for over two months with no updates to fix my water heater. Have been a red carpet customer for almost 10 years!!! Bought a new furnace from them last year!!! And they let me walk as customer, didn't even try to correct the problem. Stay away!!! Customer service sucks, not worth it.

Description of Work
Water heater fixed

Category appliance repair,water heater repair

5.0

10/20/2020

They serviced my furnace for the past 2 years, and they pretty good, they will be coming back soon for the maintenance and check of my furnace. They also repaired a plumbing problem for me from the basement and drained out the water.

Description of Work
Maintenance of the furnace

Category heating & air conditioning/hvac

3.0

09/29/2020

Five years ago, We purchased a high end two stage furnace and central air system from Crisafulli , all at the salesman’s recommendation. We used their yearly service contract to check and maintain ( these contracts are questionable in value and Crisafulli is poor at renewal notifications). The system worked as expected for that period until an unusually warm stretch in August. Without warning, the...

Description of Work
HVAC Repair

Category heating & air conditioning/hvac

Service Provider Response

Thank you so much for bringing this to our attention. We do appreciate all feedback – both positive and negative – as it allows us to continually improve. We strive for our customers to be completely satisfied and do take all feedback seriously. We have elevated your situation to our Customer Service Manager who is looking into it further and will be reaching out to you over the next few days. Tha...
1.0

01/27/2020

After initially paying for the year and having our tankless water heater inspected, we did not hear from Crisafuli again until a few days before our “contract” was due to expire. They claimed they called repeatedly over the year and left messages, but as I provided them with my cell number I know that I received no calls or voice messages. They scheduled me for a furnace visit (sorry about the AC,...

Description of Work
Crisafuli offers a “Red Carpet” Service plan to provide routine inspection and maintenance of furnace, AC and water heater systems. This is a one year agreement where they will schedule you for visits at the appropriate time of year to perform the service.

Category heating & air conditioning/hvac

5.0

09/05/2019

Very professional staff. The installers did a great job installing our new furnace and replacing the down draft

Description of Work
Replaced Furnace and down draft

Category heating & air conditioning/hvac

Service Provider Response

Thank you so much [Member Name Removed] for sharing! We are thrilled to hear that you were so happy with the recent installation of your new furnace and down draft. We hope it brings you years of warmth and comfort! Thank you again and have a wonderful weekend!

    Services Offered

    Plumbing, Drain Cleaning, Water Heaters, Heating & Air Conditioning, Water Softeners, Fireplaces, Sewer Cleaning, Ceiling Fans, Boilers, Heat Pumps, Humidifiers, Indoor Air Quality, Duct Cleaning & Sealing, Air Cleaners, Radiant Heat, Geothermal Products, Radiant Heat, Hybrid Heat, Tankless Water Heaters, Sump Pumps, Gas Line Services, Sewer & Water Line Replacement, Water Pressure, & Remodeling - Kitchen & Bathroom.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    Ask for Details
    Emergency Service
    Yes
    Warranties
    Yes