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Del Norte Pharmacy Santa Fe

With Angi since February 2012

4.0

(3) Verified Reviews

Business Details

Phone Number

Address

1691 Galisteo St

Santa Fe, NM 87505

Description

Additional contact names - Ashley B Harlan, Shad Longenette, Richard Cafiero, John Boyland, Janet McCroskey. Additional emails - bryce@delnortepharmacy.com, shad@delnortepharmacy.com, richardC@delnortepharmacy.com, john@delnortepharmacy.com, janetmc1@airmail.net....

Verified Reviews

A few reviews for this pro...
2.0

08/05/2017


James G.

I have three complaints about this pharmacy: (1) There appear to be problems with the followup for their automated phone number for refilling prescriptions. If there are no more refills on a prescription, the pharmacy is supposed to notify the health care provider to update the prescription. Most recently, this did not happen. (The pharmacy claimed they sent a fax to the provider, but the provider shows nothing received.) Further, if an insurance company requires prior authorization before authorizing payment, the pharmacy is supposed to notify the customer. This did not happen, either. In my case, I did not find out there was a problem with my prescription until I drove to the pharmacy to pick it up. (30 miles, in my case.) A simple phone call to me is all that would have been required. (2) The pharmacy staff who interact with customers seem generally competent, but seldom smile, and greet customers only in the most perfunctory way. As a group, they often convey the impression they are tired and depressed and wish you weren't there. This strikes me as a management problem that could be fixed easily with a bit more staff training and oversight. (3) The pharmacy prices for uninsured prescription drugs seem much higher than at nearby pharmacies. For example, the cash price for 30 zolpidem 10mG pills is about $31 at Del Norte, and about $21 at CVS.

Description of Work
Routine pharmacy prescriptions filled/refilled

Category pharmacy

5.0

04/22/2016


Cecile W.

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Description of Work
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Category pharmacy

5.0

02/28/2012


Lucy S.

There is one pharmacist there that I really like. Her name is Brianna. She is the only one I talk to there. She is very accommodating. She is also very professional. She is very helpful.

Description of Work
I got a prescription filled.

Category pharmacy

    Pharmacies
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Eco-Friendly Accreditations
    No

    Services Offered

    Pharmacy.

    Services Not Offered

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    Frequently Asked Questions & Answers about Del Norte Pharmacy Santa Fe

    How is Del Norte Pharmacy Santa Fe overall rated?

    Del Norte Pharmacy Santa Fe is currently rated 4 overall out of 5.

    What days are Del Norte Pharmacy Santa Fe open?

    Del Norte Pharmacy Santa Fe is open:

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Does Del Norte Pharmacy Santa Fe offer eco-friendly accreditations?

    No, Del Norte Pharmacy Santa Fe does not offer eco-friendly accreditations.

    What services does Del Norte Pharmacy Santa Fe offer?

    Del Norte Pharmacy Santa Fe offers the following services: Pharmacy.