Our" no regret guarantee" Is for most carpets and linoleum sold in our showroom . We will replace your flooring within 30 days of installation if you are not happy with your new floor Come in and let the experts at Bella Casa Floor and Home Fashions, LLC help you with all your flooring needs. With over 36 years experience in the flooring industry, our number one focus is our customers. We know you have many choices, but no competitor comes close to us in customer service and satisfaction. Call us and see the difference for yourself.
kind on time very friendly and took the time to explane what was going to be done
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
David S.
12/2009
5.0
Charlie (the owner) and his crew did an excellent job, the floors look wonderful. Charlie is a true professional, he was patient throughout the process, coming to my apartment several times to discuss the floors. His wood choice and suggestion to put in the floors on the diagonal could not be better. I'm very happy I went with him and I highly recommend him. His crew did a fantastic job, they worked very hard, they overcame all difficulties with ease, the workmanship was top-rate. Unlike the other contractors I spoke with, Charlie was very straightforward and tried his best to make this process as easy as possible for me. Love the floor!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karin N.
09/2009
4.0
The installation was efficient and accomplished in time.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
joann k.
09/2009
5.0
excellent service right on time and very neat and professional. I would use them again any time
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elena M.
08/2009
5.0
I was very satisfied with the expertize, quality, punctuality and professionalism provided by Bella Casa Floors. I will definitely use them again next time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melissa A.
08/2009
5.0
well, i was one pain in the butt customer. they were very impatient with me. came when they said they would, did the job in a timely manner and it looks great. thanks guys!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
yong p.
08/2009
5.0
One word- SMOOTH. Everything went exactly as planned. Vincent, one of their installers, was awesome. Very detailed and very professional. He went the extra mile to make sure everything looked great. The floor looks GREAT!! I would recommend them to anyone that would listen. Thanks Guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Emily G.
07/2009
5.0
Charlie's customer service was exceptional. He was accessible via phone and email after normal business hours, which expedited the project. I look forward to working with Charlie on future projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy S.
07/2009
5.0
Bella Casa Floors refinished my hardwood floors. They came out great!!!! Everyone who walks in my home compliments the floors. Charlie is wonderful and made sure the job was perfect! He is also kid-friendly and welcomed my triplets into his showroom. I would highly recommend Bella Casa Floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia M.
07/2009
5.0
Firstly, Bella Casa was the first to contact me within a few minutes of my request through Service Magic. Secondly, contractor Charles Bandelt ensured that all his client's needs were met. He came to inspect the work of his crew everyday throughout the project period. Mr. Bandelt's efficiency is highly commendable. Thirdly, the Bella Casa carpentry crew is hardworking, meticulous and displayed its high quality performance. I am very pleased with the result and my floor is now splendid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
steve n.
06/2009
5.0
Charlie was very patient answering all of our question and was very quick to find an installation date. The installers worked very hard to finish the job in a day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
joan d.
05/2009
5.0
great job- a little problem with the trim, but they came and fixed it and it looks beautiful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laurie W.
03/2009
5.0
Anthony made suggestions on how to improve both the appearance as well as the structure of my floors, taking the time to explain how and why. The crew worked out many obstacles that were unique to my flooring situation. The results are floors that I am proud of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ed & Kathy S.
11/2008
5.0
I filed a glowing report with ServiceMaster already. We were happy with EVERY aspect of the ordering and installation. It looks great! Happy Thanksgiving to all.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Rodney R.
10/2008
5.0
Excellent service and very clean and efficient. Resonable pricing.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sam T.
10/2008
5.0
Charlie from Bella Casa was prompt in response, professional, quality work and understood my goals and needs. I'll be calling him again for any future work and refer friends/family. Thank you. Sam Ting
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Michael S.
10/2008
5.0
I was very pleased with the carpet and installation I received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jerry B.
09/2008
5.0
Service was great. Charlie can out several time and showed me samples until I was sure about what I wanted. He left many sample with me for days so I could be comfortable with the color I chose and see it in different light. He was always on time and scheduled the job for a convenient time for me. The installation was good........One minor problem which Charlie had addressed the next day to my satisfaction. The price was very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Glenn D.
09/2008
4.0
Charlie did what he said he would do, on time, professionally and with a competitive price. I will certainly utilize his services in the future and I would recommend him.