Our" no regret guarantee" Is for most carpets and linoleum sold in our showroom . We will replace your flooring within 30 days of installation if you are not happy with your new floor Come in and let the experts at Bella Casa Floor and Home Fashions, LLC help you with all your flooring needs. With over 36 years experience in the flooring industry, our number one focus is our customers. We know you have many choices, but no competitor comes close to us in customer service and satisfaction. Call us and see the difference for yourself.
Thank you, so much for the quick response and exellent service. I will recommend you to everyone. Exellent Job. Thanks
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Danielle D.
02/2012
N/A
Sales rep was very nice to deal with and good mannered. Easy to speak to and after gettting several other prices they were they best price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nicholas C.
02/2012
N/A
Charlie came to my residence and gave me an estimate for rug replacement for a spare bedroom and two sets of stairs and a small hallway. He also gave me an estimate for new hardwood flooring in my master bedroom. He was very honest and suggested that it wasn't necessary to spend a fortune to install the hardwood flooring. The estimate was extremely reasonable and less than we expected. The work done by his subcontractors was excellent. I would definitely recommend his company to my family and friends for any flooring needs. I was extremely satisfied during the entire process.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Julia W.
11/2011
N/A
I have my staircase carpet installed. I am very happy with the quality of the work and the quality of the carpet. They are beautiful and comfortable.the price is reasonable for the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Ed F.
10/2011
N/A
I had nothing but a positive experience from my first meeting with Charlie. He was honest and thorough. The men who installed the flooring were courteous and immaculate. I will definitely be using Bella Casa again for other projects and would recommend the company to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matt S.
10/2011
N/A
Charlie and his team at Bella Casa were great to work with- really refreshing to see a company that truly puts customer service #1. Good price on the carpet, quick and thorough service. The most differentiating part about them as a company is their integrity. They kept all their commitments regarding time, cost, and help me hit a tight deadline to get my job completed in time to get my house sold. Truly top notch service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
david r.
04/2011
N/A
worked hard prior to purchase, great recommendations, and mechanics were superb
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Vito D.
03/2011
N/A
I was pleased with the work that was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John H.
03/2011
N/A
Great price, and super nice. They did an awesome job on my kitchen and hallway floor. My neighbor got a quote from them after seeing my new kitchen floor. When it's time to have new carpeting installed too, I'll definitely be calling Bella Casa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
joyce h.
03/2011
N/A
knowledgeable, friendly, capable and reliable are just a few words to describe my experience with this professional. I would highly recommend using this pro for all your flooring needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Victoria C.
03/2011
N/A
I dealt mostly with Anthony but when I would call, Charlie knew what was going and was able to answer my questions. Were helpful in guiding me to a moderately priced option, professional crew came in and did installation in less than a day and cleaned up when they were done. We're very happy with our floor and it looks GREAT!!
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
donna k.
12/2010
4.0
My floor looks GREAT! The crew was wonderful. My problem with Bella Casa is appointment keeping. I was told 9-10 am. When I phoned at 10 am, I was told 11 am to 12 pm. I was not contacted the day before to confirm appointment time. Also, all the debris was left in bags in my back yard. There was four plus a barrell. They were so I had to have a friend help get them to the curb and then my town would not take them. I had thought part of the service was disposing of the debris. I will have to have that written in my contract before I decide if I will use them early next year as I have five rooms. Floor is BEAUTIFUL!!!!! to be done.
Rating Category
Rating out of 5
value
4.5
responsiveness
4.0
Yes, I recommend this pro
anna o.
12/2010
5.0
I didn't realize that the apt I was moving to had a lot of problems, and required immediate attention. Charlie was extremely helpful & flexible with the work date in the apt. I had to re-schedule his work at the apt several times, & he adjusted & gave me a lot of leeway, was patient & understanding w/ the situation. Most of all, he was very considerate & worked with me and my tight budget. His men's work, in particular, Vincent, was very good! His team definitely provided excellent work, and I would surely hire him again should I require flooring work. The quality of his work made an otherwise ratty apt look beautiful! Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Allen Q.
09/2010
5.0
They were very responsive and competitively priced. They helped us through a very difficult renovation and understood our concerns.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cathy B.
08/2010
5.0
Working with Charlie was a great experience. He provided an alternative to one of the other floor dealers and saved me a lot of money. His workers were pleasant and helpful. They moved my washing machine and dryer and reattached it. The flooring is beautiful and made a big difference in the the basement/family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dino D.
08/2010
5.0
Great Job. Very professional. More than fair pricing. I would definitely recommend and will be using them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard O.
07/2010
5.0
The floors are perfectly installed and execellent looking. The team was extremely professional and courteous. I would use Bella Casa again any day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Rosie G.
04/2010
4.0
flr looks good...
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
3.5
Yes, I recommend this pro
Mary C.
04/2010
5.0
I liked Charlie when I met him. He was very nice, approachable and upfront. I came back to him two months later and within a week, arranged for carpet installment. There were 3 installers and they were so nice and professional. Did a terrific job. I had a friend oversee the installation and people in my apartment building came to see their work and asked where I ordered the carpeting. I'll be happy to pass on a great recommendation for Charlie and his company. It was a pleasant experience.