LOCATED IN MIDLAND, NC - SERVING CHARLOTTE & SURROUNDING AREAS
AllPhase Exteriors & More is a full-service home exterior specialties contractor offering quality interior and exterior solutions for your home or business in Midland, NC, Charlotte and the surrounding area. We are experts in roofing services, siding installation, replacement windows, gutter guards, outdoor living areas, and swimming pools. AllPhase Exteriors & More takes pride in delivering quality exterior construction or renovation in a timely manner with an emphasis on excellent customer service.
Business highlights
30 years of trusted experience
Family Owned & Operated
Services we offer
Roofing, Windows, Siding (including installation of James Hardie products), Gutters & Gutter Repair, Patio Enclosure & Screen Enclosure.
My experience with all phase exteriors was exceptional. They have a a professional presence from sales to execution plus the owner actually came out and oversaw part of the job. I am so happy I called them out to help me. Tony and Todd made it look easy and I now have the best looking shed in the Brookedale Commons neighborhood. I would highly recommend them to do anything.
Description of Work: All phase came out and put siding and soffits on my shed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Mary C.
10/2014
5.0
handyman service, siding, woodworking
 + 1 more
I have a great deal of respect for a company that stands behind their work the way AllPhase does. I have reached out to them and always get an immediate response, even on the weekend. I would recommend to anyone.
Description of Work: Initially, the provider replaced the vinyl trim around our garage door. When the trim was removed, they did discover some wood rot which they were able to remove without removing the entire beam. I have called to have them come out two additional times for the problem and they have come out almost immediately. They definitely stand behind their work. More recently we had them out to look at a leak from under our window in the master bath. They removed the siding and sealed things up a bit more. They also added cages over the vents on the house to prevent birds (which were already happily nesting in there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Terri O.
09/2014
5.0
roofing, siding, chimney repair
 + 1 more
They came when they said they would. They charged what they said they would. They didn't know that they would have to repair and replace part of the sill plate and 2x4's, but they were more than willing to work with us on that--they used materials we already had there and charged us a very fair price for the extra work. Excellent! Nice to work with good people.
Description of Work: Replaced siding on wall of house after chimney removed. Covered chimney hole, repaired roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Daralyn P.
08/2014
5.0
gutter repair, roofing, siding
 + 1 more
They came out the same day I called and gave me an estimate. Very courteous. Price was good and the work was done in a timely manner. The workers did a fine job and cleaned up after themselves.
Description of Work: Installed new vinyl soffits and trim and also Rain-x gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Kimberly A B.
07/2014
4.0
contractors, decks, gutter repair, roofing, siding, woodworking, house painters
 + 5 more
This is the second time I have used this company, they replaced my roof several years ago and I was very pleased with the work. 7/14/14 - Workers arrived at 9:45am and were not sure exactly what they were to do. I walked them around the property and told them what was being replaced and added. I provided them the paint for the fascia boards and they painted all the boards and left. They later returned and removed the gutter on the front of the house. They also removed the two down spouts which were to be reused and not removed. When I pointed this out I was told that they would replace them. My original contact person Duane arrived to inform me that there were issues with the fascia boards and we may need to have soffits installed to cover the gaps. As my house was built in 1860, there are lots of irregularities which were pointed out at the initial consultation and I was assured that they would have no problem working with them. Duane advised me that the owner of the company would be arriving the next day to determine a fix for the situation. 7/15/14 Arrived at 8:30am. On the second day of the install, I met the owner, who had come out to see what the issue was with the job. We discussed what needed to be done, and he agreed to replace the downspouts that had been removed in error. He also had his crew put in a brace for a leaning portion of the roof on the back porch, which they did in a very satisfactory way. They had to replace the boards they used for the fascia with larger ones and no soffits were installed. I was informed they would be replacing my existing gutters with ones just like them, only we were told at the initial consultation that they only use the covered gutters. I was really taken by surprise on this as I would not have agreed to replace my gutters with the same type. Apologies were made by the company representative and the agreed compromise included we were to pay an additional $800 to have a product called "Leaf Free" installed as a covering. I was assured this is a "lifetime" guaranteed product, although no written guarantee was provided. 7/16/14 Arrived at 9:30am Subcontractor arrived with 2 young helpers to install gutters. There seemed to be some confusion as to how many gutters were to be installed, but after a call to the company, he got it all straighten out. The Subcontractor had to leave to go purchase more material to complete the job and we provided him direction to Lowes as he was not familiar with the area and had actually driven up from Gastonia. The two younger workers were left behind to continue to work on the installation of the gutters. They completed the job in one day. 7/17/14 We noticed that one of the gutter locations had significant dripping behind the fascia board during a downpour of rain. I took several pictures and a video and contacted Duane. I was told someone would be out to fix it 7/22/14 Arrived at 8:30am When the leaf guards were applied, most of the problem subsided, but on testing, we discovered that water coming from a roof valley was not quite making it to the gutter. I called this in to the company, and they entered a work ticket, and are going to call me back. 7/25/14 A valley above a small section of gutter was generating too much flow, and water was overflowing behind and in front of the new gutter. Allphase took a work ticket on the issue, and came out twice, once to evaluate and attempt a fix, and the second time with specialize hardware. The owner himself came out to check on the job.
Description of Work: Remove existing gutters Install 1x6 fascia boards to all eves and lower portion of home Paint fascia all sides prior to installation, owner to provide paint Remove shingles at edge of roof Install 1x4 decking to replace existing rotten boards, approximately 3 pieces Paint one side which will show under open overhang Install new shingles, matching existing as close as possible Install new gutters and two down spouts. Work to begin 7/14/14 Price quoted on proposal $1537.69
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$2,337.69
JIM C.
06/2014
5.0
siding
 + -1 more
They did a great job - they came out and took a look to see what needed to be replaced. I thought only a few pieces were cracked, but when we walked around the house, we found several more that needed to be replaced. They ordered the replacement pieces - came back within a week and moved old pieces up and put the new pieces at the bottom of the house so any color changes are not as obvious. The price was extremely reasonable and the service was excellent and responsive.
Description of Work: They came out and replaced several pieces of siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nancyann R.
05/2014
5.0
roofing, siding
 + 0 more
From the initial call to completion of the job, everyone was prompt, courteous, and professional - and all within 24 hours! I called on Friday AM on May 30, sent Scott a description and photo of the damage, he sent me an estimate, I approved it, and the work was scheduled and completed by Saturday AM, May 31. Now that's customer service! I knew going in that this company did good work because my neighbor used them for similar repairs in the recent past. They did not disappoint and exceeded my expectations. I would definitely use them again for other projects and highly recommend them to family and friends.
Description of Work: Replaced fascia on house gables blown off by the strong winds during storm on May 29. Note: I opted to have both sides of fascia replaced so that the color matched and in case there were weaknesses in the remaining portions. If I only had one side done, it was estimated at $150.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Marty R.
01/2014
5.0
roofing
 + -1 more
Excellent - promptly responded to request for quote, answered all the questions, scheduled the crew for the day I requested, showed up on time, cleaned everything up, and followed up two weeks later to ensure everything was satisfactory.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Denise O.
12/2013
3.0
roofing
 + -1 more
3rd time out - Roof still leaking. Called yesterday to state roof was still leaking and they did not call back today.
Description of Work: Called to fix leak in roof
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$350
Denise H.
11/2013
5.0
roofing
 + -1 more
I had a roof leak shortly after I've moved in and they came out immediately and fixed it. Then it leaked again and they fixed it again and they didn't charge me anything. It was a good experience. The roof was three years old and I guess it was still under warranty, but still, they came out on a Saturday and repaired it.
Description of Work: I have used All Phase Exteriors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bhaskar C.
11/2013
1.0
sunrooms
 + -1 more
Had to call twice to get a sales person to come out to review our needs prior to providing a quote for services. The sales person came out and we discussed our needs - an all season two-story sun room, and a deck. The Sales person took measurements, pictures, etc. and said he would get back to us with some quotes. I was upfront in saying that we had specific deadlines (we talked in July) that I needed the work completed by Thanksgiving. He was confident that the project could be completed in 8 weeks. After waiting for 2-weeks and emailing the sales person 3 times (with excuses from being backed up to being out of the country), I was finally provided with a very high level quote that was verbatim as below: One story family room addition: 32K - 35K Second story add: 17K- 19K Patio tie in: $3350.00 Emailed back the sales person a couple of times asking for more details on the quotes prior to making a decision to move forward. Never did hear back from him. Finally a week later, On August 25th, 2013 (I believe) I posted a very detailed complaint on the corporate website http://www.allphaseexteriors.com hoping to hear something back. My outreach was NEVER even acknowledged. We of course never did use them - quite unfortunate as they did come recommended, we did see their work product first hand, and were willing to do business in excess of $50K. But if this was their unprofessional approach, it was a good thing we found out before we got stuck with them.
Description of Work: They came very well recommended by a neighbor having done similar sun room & deck additions. Ultimately we did NOT use their services due to the horrendous pre-sale experience.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$53,000
Response from Allphase Exteriors & More
Hello [member name removed] First and foremost, I would like to thank you for sharing this experience despite it being a negative experience. I would also like to apologize that you did not receive the service that we are known for providing as well as a lack of communication. I have spoken to all parties that were associated with your account to ensure that the same mistakes are not encountered. I do understand that you were provided a preliminary range pricing by email as a starting point to provide a direction as to whether or not the project was going to be single or two story. At that point, we normally move forward with a detailed proposal, however, this is where our representative should have followed up with Bhaskar after range pricing but did not communicate effectively. This step would have provided AllPhase the information required to move forward and due to its failure, enabled the situation that has evolved. Regretfully, we did not receive your complaint through our company website that would have allowed us to rectify this issue in a much more timely fashion. We genuinely hope that you will not encounter this problem in the future as we can see the frustration that it has caused you. Once again, we do appreciate that you have shared this experience so that our company is able to improve and we apologize that there is a need for improvement on our behalf.
Ethel C.
09/2013
5.0
siding
 + -1 more
They are a very reputable company but I haven't used them. They repaired the recreation center in my neighborhood and they did a very good job. I live in a neighborhood of 825 houses. They were very thorough. I chose another company that was a bit less but they were very good at getting the estimates to me and following up to see if I wanted them to do the work. The price was the only thing that was a little bit high.
Description of Work: I got estimates from All Phase Exteriors to replace a dormer that had some hard board siding that needed to be replaced. They gave me estimates using hard board siding and vinyl siding.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Allphase Exteriors & More
Thank you for your kind words. We appreciate your time in submitting this review. While we may not have provided your most recent service, we are more than happy to assist you at any time in the future. We appreciate your continued consideration of our company.
Anne M.
08/2013
5.0
roofing
 + -1 more
It was terrific. Despite it being the busy season, they were able to get out quickly when I needed them. There has been no leaks since that time. The work was done quickly and efficiently. The work turned out very well.
Description of Work: I had some roof leaks and a balcony was also leaking into my home. They sealed all of the leaks from the balcony.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Allphase Exteriors & More
Hello [member name removed], Thank you so much for being one of our valued customers. We really appreciate that you took the time to leave us this review and we are extremely pleased to hear that your leak has not came back. Please do not hesitate to contact us if we may ever assist you In the future.
James O.
08/2013
5.0
roofing
 + -1 more
They were very fast and very efficient. The workers were polite.
Description of Work: I last used All Phase Exteriors for some roofing repair within the last 4 months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Allphase Exteriors & More
(removed member name), Thank you for being one of our valued customers. We appreciate your kind words and look forward to assist you in the future with any projects that you may have. Sincerely, The AllPhase Staff
Patricia M.
08/2013
5.0
siding
 + -1 more
There are no concerns with this premier company. There execution and quality are exceptional. The firm's quality of installation far exceeded the original subcontractor hired by the builder. Not only was the siding installed on time and at budget, but the firm went the extra mile to use larger nail heads to ensure that installation of the siding was more permanent. In my opinion, the firm provides an exceptional labor installation warranty that is second to none. Great job, AllPhase!
Description of Work: Installed vinyl siding which was replaced under purchase warranty
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,797
Shari C.
07/2013
5.0
roofing, siding
 + 0 more
They are a first rate organization. The work was done well, on time and at a very reasonable price. They were less then the insurance company estimated for the repairs, since Allstate thought the siding needed to be replaced. They repaired it instead, and you can't even tell there was any damage. The little bit they saved me I was able to put towards the other damages done during the storm.
Description of Work: Replaced roof shingles and repaired siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mary R.
07/2013
5.0
roofing, interior painters
 + 0 more
After identifying two possible roofers through Angie's list and one recommended by another contact, we got estimates and consulted with each of the companies. Each of these top-rated companies did well with the estimating. We had already completed the necessary insurance company processes and were simply awaiting the check. All-Phase was willing to proceed with no deposit based on seeing our pre-approval documentation. The other two roofers were not. Plus the details of the All-Phase proposal had all of the components we were most interested in spelled out. All parts of our experience with All-Phase were professional, educational and most important, whatever they said they were going to do, they did punctually and completely...checking in with us all through the work period. Everyone, from their salesman, to the job foreman, the crew members, their office manager and the owner (who came after the roof was completed to review the work and pick up the check) was very organized, professional and appropriately pleasant/friendly. The work was completed ahead of schedule, in one day, including the removal of the old roofing and the debris from the work. We believe this was due to how organized the workers were, separately and collectively. For example, the neat uniformed men arrived, checked in with us and arranged their tools with fantastic precision on our lawn and after a crew meeting, they went to work. At first, we were a little nervous because they seemed to be working so fast, but then we saw that it was because they were so organized and the work atmosphere among the roofers was team-oriented. For example, we noted the good practice of removing debris on an ongoing basis. The neighbors even commented on their professional style of working. It has now been almost two months (with rain and wind) and we continue to be perfectly pleased with their work. Their workers left NOT even one single nail or piece of roofing... even within the shrubs and garden lining the house! That was a first for us over our lifetime. We definitely have recommended All-Phase, even allowing them to leave a sign on our lawn for a week. Interior - They also arranged for our kitchen and dining room ceiling painting. Their subcontractor also did a fine job.
Description of Work: Due to storm damage, we needed an entire new roof and the kitchen and dining room ceiling painted.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,700
Lori E.
07/2013
5.0
handyman service, roofing
 + 0 more
The roof work went extremely well. They replaced the roof and cleaned everything up in one day. They completed the ceiling in 2 days. They completely bubbled in the area the first day, keeping the mess contained, and spackled some areas. Since that had to dry, they came back the next day and bubbled the area again (except for a doorway), sanded and re-applied space where necessary and then painted. The ceiling looks great! I'm not sure why they didn't close off the one doorway since they did the day before, but we had drywall dust all over the kitchen. (it could have been because we had our dog gated in there.) The bottom line is that they did a great job. I would definitely use the again! They were prompt, very respectful and friendly, and cleaned everything up extremely well. They did exactly what they said they would do and it looks great. We are going to be quoting out some other work and they definitely will be called to give us an estimate.
Description of Work: Mike from All Phase came out as promised and provided an estimate on the roof replacement. He also came out when the insurance adjuster was here to meet with us. His crew came out on the scheduled day, put the new roof on and cleaned up incredibly well all in one day. We also had All Phase scrape popcorn ceiling texture off and replace it with a flat texture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Brian N.
06/2013
4.0
roofing
 + -1 more
NO SHOW! Lied about coming to the house, but he really forgot because we were here all day. Told him to call first but he did not. Honestly goes a long way. Especially after waiting all day for a "late afternoon" appointment, calling after 5pm, getting the run around. So disappointing. UPDATE! The owners of this company called me today when they realized what had happened with one of their employees, apologized, said this is NOT the way they do business, and scheduled an appointment for my house in two days with the OWNER himself that will now be taking care of us. Not many companies will fix problems like this and I have a lot of respect for them for making it right.
Description of Work: Nothing. They are going to evaluate and repair a window and damage to the wall, maybe the subfloor under the window. Not sure until they get here.
Rating Category
Rating out of 5
professionalism
4.0
Yes, I recommend this pro
Elizabeth J W.
06/2013
5.0
roofing
 + -1 more
Mike met with me as promised and on time. Since I was working with him from out of state to get the job done, Mike took pictures of all the phases as they were preformed. I also trusted him with his knowledge as of color choices, ect. I would use this company again and HIGHLY recommend them. Great Job AllPhase Exteriors, Inc. Thanks again for your expertise.
Description of Work: Met with Mike the owner of the company, worked with me from out of state and went above my expectations. Mike is a very professional contractor who aim to please. All work was done on time and looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Lavon P.
05/2013
5.0
gutter repair, roofing
 + 0 more
They did a fantastic job. The crew were great. They cleaned up after themselves. Then the owner came out to check and see if I was satisfied.
Description of Work: They reroofed my home and installed gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denese A.
05/2013
5.0
decks, siding, doors
 + 1 more
They completed the work in two days. Did a great job. Cleaned up everything. The guys were professional and polite. Went above and beyond. Wouldn't hesitate hiring Allphase in the future.
Description of Work: Replaced the damaged siding and door on our out building. They also replaced our porch railing with vinyl railing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Larry L.
05/2013
5.0
decks, roofing
 + 0 more
Very satisfied with products used and warranties provided. Attention to detail was evident during all phases of the project. I feel confident in referring this company to any family and friends. Beautiful end result. Great job!
Description of Work: Roof replacement and deck remodel
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30,500
Patricia W.
05/2013
5.0
roofing, siding, replacement windows
 + 1 more
I had a very good experience with them. I called him when the damage was done in July by a storm and my insurance company called and gave me All Phase as a potential fixer-upper. I called him and he came out. The first meeting he didn't catch me, but I got two more quotes on it and they didn't catch me either so I was very satisfied with what they did. My insurance paid for a good portion of it.
Description of Work: I've had some work done on my house by All Phase Exteriors when I had some storm damage. They redid my roof, my siding and did window replacements.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Vicki C.
05/2013
5.0
gutter cleaning, roofing, chimney repair
 + 1 more
Contacted after reviewing roofers in my area on Angie's List. They did not disappoint and I can see why others rated them so highly! They called before each visit, even though it was scheduled. Performed a thorough inspection, found an issue that should have been corrected by the folks that re-roofed our house several years ago. Gave an estimate for the repairs we needed within 2 days of the visit. Prompt service after we accepted the quote. We requested leaf removal from our gutters after the face and received a quick quote for that. Not only did they clean the gutters they bagged up the mess and carried it away! I believe we received outstanding service plus quality workmanship. Would highly recommend to anyone looking for roofing services.
Description of Work: Replacement of "boots" on roof, rerouting of drainage from roof. Gutter clean up; chimney repair
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Windows,
Gutters,
Decks and Porches,
Sunrooms and Patio Enclosures,
General Remodeling,
Patios,
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Allphase Exteriors & More is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Allphase Exteriors & More accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Allphase Exteriors & More offers free project estimates.
Yes, Allphase Exteriors & More offers eco-friendly accreditations.
No, Allphase Exteriors & More does not offer a senior discount.
No, Allphase Exteriors & More does not offer emergency services.
Yes, Allphase Exteriors & More offers warranties.
Allphase Exteriors & More offers the following services: Roofing, Windows, Siding (including installation of James Hardie products), Gutters & Gutter Repair, Patio Enclosure & Screen Enclosure.