Find Top Dog Groomers in Durham, NC

We have 3 rescue dogs, the grooming here is great! The price is also fantastic!

Tuscan Ridge employees care very much for each and every animal that they care for. The last thing that we had to have done is major surgery on our little pups legs. Dr, Harper has been nothing but wonderful dealing with not only my dog, but with me and my concerns. Every employee there is great and their day care program is something that my big dog LOVES and gets so excited about.

Dr Simkins is the doctor we go to and he is excellent. He is great with the cats when he is examining them and we would highly recommend them.

It went well. She seemed fine when we picked her up, and played well with other dogs, they said. The time with other dogs is good for exercise and socialization for our dog.

It went great! I love their COVID protocols. I have been going to Harmony for 5+ years. I recently moved about 40 mins away and still choose Harmony because their care is top-notch. Any issue I have ever had, they have been very responsive. Honestly, they think of more than I do - I have never had a vet with this level of client communication. I don't even have a particular vet preference because the care is consistent across all the vets. Their dental protocols are specialty level. I have a french bulldog who has extensive needs. Harmony recommended pet insurance and it has allowed me to have her needs met and not break the bank. My other pup is 16 years old, and I am convinced that the care they have given him has added years to his life and kept him vibrant.

Original Review: My dog was boarded at Sunny Acres and contracted Kennel Cough. ***** agreed to a refund, but then conveniently could not recall the conversation and will not stand by her word. Do not use this facility. My vet reported that they were never contacted to confirm that he was up to date on his vaccinations. If they didn't check my dog, means they didn't check others and this is against the law. reviews from Sherry Holt, sherry.holt@ymail.com (zip code: 27302) on 10/15/2019 Business Comment: We expected this review due to a surprise mediated phone call prompted by the customer, her credit card company, and myself where the company ruled in our favor. Kennel Cough is a viral illness. Just as human colds may be caused by many different viruses, kennel cough itself can have multiple causes. One of the *most common* culprits is a bacterium called Bordetella Bronchiseptica m, which is why the vaccine is called Bordetella. So, you can think of it like the flu shot for people. Just because you get the flu shot, does not guarantee that you will not contract the flu. You could contract a different strain of the flu not covered by the vaccine. You could still go to the grocery store, touch something and pick up a cold. You send your kids to daycare or school and they can come back with a cold. However, you don't see a lot of parents asking for a refund on tuition because their child got a runny nose and a cough. And by no means am I suggesting that this is no big deal either. We sympathize with this customer on her dog's sickness. We NEVER want a pet to feel ill. We love them so we spend our days cleaning and sanitizing every run, airing out buildings and REQUIRE all dogs are vaccinated with the Bordetella vaccine, all to help reduce the chances of exposure or the spread of infection. There is absolutely no way her vet said we did not call because we ABSOLUTELY DID. We had her vaccine information prior to boarding along with EVERY SINGLE PET that has ever stepped foot in our facility. We proved that to her when she asked us what the due dates were for her dog's vaccinations. We require it because we actually care about what happens to the pets. But that doesn't mean that we believe we should refund entire stays or be responsible for vet bills when your pet could just as easily pick something up in a dog park, brewery or any other public place you can take your pet. We hope your pet feels better soon and we hope that everyone reading this review understands the illness. Ask your veterinarian for further information if you still feel uncomfortable after reading this review. comment from Business on 10/16/2019 Customer Comment: I expected this response as Donna makes up things as she goes. This should not have been a surprise as I had respectfully requested a refund and it was agreed upon. I was told that their computers were down and that when they came back online, I would be issued a refund. I waited, but never received the refund. I contacted my cc company to dispute and while I was on hold they contacted Donna. Just to be clear, the credit card company did not rule in her favor, they advised us both that since this was a service and not a product, they would only try to mediate a resolution. Donna was also supposed to call me back when their computers were back online to provide me with proof of the vaccination dates, again, she did not follow through on her promise. I most certainly asked my vet if they had been contacted and they said they had not. I don't know if she really had the info on the date of my original call, or contacted them after the fact, but I was told they were not contacted. She references being responsible for vet bill, never did I request reimbursement for any vet bills. I only requested a refund for the 110.25 spent on boarding. A weekend boarding, along with vet bills and two days off work cost me $1238.75. I didn't think a refund of 110.25 was asking too much. I stand by my review, pet lovers beware - avoid this place at all cost! comment from S Holt on 10/24/2019

I took my dog here to get an x-ray because he was limping. Dr. Rosenoff, the owner of Noah's Ark, was our vet. He took the x-ray of my dog's leg and said that it was not broken and probably was just a soft tissue injury. I took my dog to another vet 3 weeks later because he was still limping, and because Dr. Rosenoff's bedside manner was terrible. (My dog is afraid of the vet and Dr. Rosenoff finds that "irritating"). The second vet looked at the x-rays from Noah's Ark and she said that she immediately saw that my dog's leg was broken. (She looked at the x-rays before I got there). She said she couldn't believe he missed this. She called it an "elementary mistake" and said that even a graduate student should have seen it. She recommended that I report his negligence to the Veterinary Medical Board. I am in the process of doing that now. I also asked Dr. Rosenoff for a refund, considering he misdiagnosed my dog and caused him to walk around on a broken leg for three weeks, and I had to get another set of x-rays to assess what further damage was caused from him not receiving proper treatment to start with. Dr. Rosenoff refused to give me any money back.

On 6/14/16 I brought Louise to A&E for a wellness spay and removal of cyst on her back. She was a perfectly healthy guinea pig at this time. The procedure done by A&E was a simple routine procedure and there should not have been any mistakes made! I was charged $599.86 for this. I picked up Louise on Wednesday 6/15/16 and was told all went well. On Friday 6/17/16 I had to return with her to A&E because she had developed a large lump under her arm, which later turned out to be an infection caused by A&E during surgery. This is the first time they put her on chloramphenicol (they took her off shortly after and prescribed another antibiotic, as it was obvious at this point already that she did not tolerate chloramphenicol). I was charged another $156.75 for this. I had to return with Louise to A&E on 6/20/16 because by now she was not able to use one of her hind legs. This is when they told me that the infections were caused during surgery, most likely by a needle, and immediately they went into "damage control mode" and started extensive testing on Louise. Among other things done, they took x-rays from her hip down to her mid-calf trying to figure out what caused her to not be able to use that leg. On this day it was admitted that A&E had made a mistake during her surgery, causing her all of these troubles, yet at no point was I offered an honest apology from anybody. Instead I was told I would have to bring her back daily for laser treatments etc. It was just assumed that it was no inconvenience for me to drive back and forth every day for about two weeks, including on the following weekend. It was just assumed that it was no inconvenience for me having to hand-feed a sick animal every few hours around the clock for several weeks due to a mistake made by A&E. again, I was never offered any kind of apology - it actually got worse, on the 4th of July weekend I was given the injectable antibiotic and fluids to take home to administer to Louise myself, so that the staff would not be inconvenienced by having to come in during the holiday weekend to give her the injections. If you keep in mind that I am not a licensed vet tech, this was ethically very wrong of A&E. On July 5th I returned with Louise for another checkup. This is when they took another x-ray, this time of the entire leg, and found that there was an infection in her ankle (in the bone). Had they taken this same x-ray on 6/20/16 a lot of the damage could have been prevented! Starting 7/5/16 they put Louise back on chloramphenicol in spite of her previous intolerance to it. She was on this medication until her death about one month later. During this time I have asked Dr. Johnson as well as Dr. Bender on more than one occasion about the health hazard of this drug. Every time I was assured that "it is fine to give it to her even over a longer time period". This obviously was a blatant lie, as a medical professional they should have known to closer monitor an animal when giving an antibiotic long term to which the animal has previously shown a strong intolerance. Weekly blood and fecal tests should have been done in this case, but were not done. They ignored the fact that the animal had lost weight while on the medication! But all the while it just seems as if this situation was just another way for them to charge me for the meds. During Louise's' treatment I was charged $516.60 for meds etc., for a mistake that was caused by no other than A&E. The summit of it all is, when Louise's organs started failing because of the excessive use of chloramphenicol, I had to pay $194 for a trip to the afterhours emergency vet, and again was charged by A&E $668.95 for her hospitalization the next day and even was charged to euthanize her in the end. I feel that I deserved at least an apology. After all this was entirely A&E's wrong doing, again I initially brought a perfectly healthy animal to A&E for a routine procedure and was caused nothing but worries and heartache due to their neglectful practicing. But I am entitled to be refunded the least ALL of my money stated above that I was charged. Their conduct during this entire situation was unethical at best, and I am sure would not be condoned by the NC Veterinary Medical Board nor the American Veterinary Medical Association, as this is not what they stand for. I regret not to have read A&E's Yelp reviews a lot sooner..... A&E encourages people to spay their animals, misleadingly telling you that these are simple routine procedures, never discussing any risks.... But when something goes wrong as in my case, they want to turn around and start talking about risk factors and deflect all guilt and responsibility away from them. As I told Dr. Johnson before when A&E offered to refund all of the post op cost in exchange for me signing a non-disclosure agreement, I could have lived with the admission of an honest mistake and would have left the situation alone, but I cannot live with a cover up.

These guys have zero idea on how to run a business. Their late policy is if you are 15 mins late then you have to reschedule and pay for the one you missed. But they have no problem letting us sit there for well over 45mins without telling us a thing. Clearly they thing their customers time is not worth as much as their own time. They have phones, email, text ... but nope, zero communication. In my case we had two cats in for leukemia injections and had asked some questions about the health of one. They did the shots, called to say they were done and when we picked them up and asked about our question all the girl on the front desk could say was ...err, didn't you talk to a doctor? well...err no we didn't otherwise we wouldn't be asking. So clearly they are over booking themselves hustling to try and keep up and doing an overall lousy job. End result is we will find somewhere else from now on...just not worth the effort involved in getting the cats there.

She is very good. She is mobile and comes to my home. The service charge is a range, it is based on how high maintenance and weight of the dog. She has attention to detail and is the most pleasant person I have every met. She is very professional and the animals just seem to adore her.