Philcron Automotive Service

Founded 1979 • With Angi since March 1998

Philcron Automotive Service has been serving the Charlotte area since 1979. We offer professional automotive service by our ASE Certified Technicians using the latest tools, equipment, and technology. We take pride in offering our customers quality service at a fair price. Our mission is is to provide high quality auto care in an honest manner treating our customers and employees with dignity and respect.

Amenities

Free Estimates
No
Warranties
Yes
Eco-Friendly Accreditations
No
No License Required for Trade
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

5.0

(72) Verified Reviews

Showing 1-25 of 72 reviews
Caitlin M.
5.0
10/09/2017
Philcron Auto Services is amazing. I was so pleased with my experience here after a rough few days with a broken down car and a poor experience at the dealership (where I originally towed my car to get fixed). Sherry was so pleasant to speak to and accommodating of my schedule and situation. I haven't had a mechanic in the 4 years I've been in Charlotte and it is so hard to find someone trustworthy. I know I can trust the people at Philcron and will be coming here from now on. Thanks so much! Highly recommend!
Description of Work
Diagnose and replace alternator
Category
auto repair

Service Provider Response

Thank you for taking the time to share your experience with others. We enjoyed meeting you and look forward to taking care of your vehicle for many miles to come.
Cindi A.
5.0
11/07/2016
I trust Larry and Sherrie. Always patient and responsive. You can just tell they are "good people". So, I would use them again, if the need ever arises. Just charged me for the diagnostic fee, which I did expect.
Description of Work
Had my vehicle towed in. Had a radiator leak but the engine had burned up enroute to home. Towed it to Philcron and they gave me the sad news that my 16 yr old truck's engine was toast. Larry and Sherrie gave me several options. The most practical one was to sell it to them since I didn't have the time or facilities to install a new engine. Didn't make sense to do so.
Category
auto repair
Adam S.
5.0
12/07/2015
I could not be happier with the people at Philcron. They always fix my car in a short amount of time and for less money than I expect. On this particular visit they accidentally charged me for two services they did not perform on the car. Then they called me back a few hours later to tell me and refund the money. Name another mechanic who would do that! I've also dropped my car there expecting it needed a lot of work and that I'd have to pay a big bill (like $300+). Nope! They changed the gas cap -- problem solved. Cost about $30 or thereabouts. In short: the folks at Philcron have proven to me time and again that they are honest, hardworking people who do a good job at a good price. I've been through a lot of mechanics (as I'm sure you have) and that's not easy to find.
Description of Work
Inspected car for registration sticker. Repaired leaks in the evaporation system so the car would pass.
Category
auto repair

Service Provider Response

Thank you for taking the time to share your opinions on the service you received at Philcron Automotive. We will work hard to continue to give you excellent service for many miles to come!
Lisa S.
5.0
05/28/2015
It took them probably 4 hours to do the work. They called me when they were finished.
Description of Work
I use Philcron for auto service. They had to replace the catalytic converter and do an inspection for me. They also had to replace another part.
Category
auto repair

Service Provider Response

Thank you for taking time to post a review of our services. We appreciate your business.
Crecentia C.
5.0
05/19/2015
It was fine. I have always been very happy with their work. I have gone to them every year probably for about 6 years for an inspection.
Description of Work
I went in for an inspection.
Category
auto repair, car inspections

Service Provider Response

Thank you for taking the time to write a review of your experience with Philcron. We appreciate your business.
ELISA B.
5.0
12/30/2014
They are excellent. They are always so kind and so polite whenever I am there and working for them. The first time i worked with them i did not even schedule an appointment, i called and they told me to come on in! It is somewhat off the beaten path, but they have a bathroom to use while you wait and also offer water and coffee which is a plus! They are also very honest, they wont rob you blind if you do not know anything about cars! Highly recommend.
Description of Work
They have done my car inspection for two years in a row.
Category
car inspections

Service Provider Response

Thank you for taking the time to write a review after our service to your vehicle. We appreciate your business!
Robert S.
5.0
10/29/2014
Philcron Automotive is top notch! The saying goes "You get what you pay for," and although I probably could have used a different company and received a lower quote, there is no way they could top the service. First and foremost when I first contacted Sherry (the owner and operator) she was going to try and help me fix the problem with my front tire over the phone! I was extremely pleased right then and there. I had never used Philcron in the past and she didn't know me from Adam. That is the first sign of a good company with good people employed. I dropped off the car on Wednesday night and was informed my car would be ready on Friday. Thursday afternoon I received a call it was done-they received the parts earlier than expected. I was extremely pleased. This will be my continuous garage for repairs I do not have the time to do myself. Take your car here, you will not be disappointed.
Description of Work
They replaced the ball bearings on my two front tires and replaced the radiator.
Category
auto repair, car tires, radiator service

Service Provider Response

Thank you so much for taking your time to write and review and for giving Philcron the opportunity to repair your vehicle. We certainly know you have a choice and we make every effort to make sure our customers and their vehicles get great care and service. We look forward to working with you to keep you car in great shape for many more miles.
Kay M.
5.0
08/08/2014
They have done work for us for several vehicles over the years. We had gone to the mountains and the Cadillac, even though it is a 2004 it does not have 80,000 miles on it and apparently, things happen when you do not use a car a lot but they got it fixed. It took about a week to get the part and get it fixed but if we need to use them again we will go right back there again. We could go around and check somebody else but because they had done work for us in the past and we have had no issues with it, we went with them and we just did not want to start with anybody else. They are knowledgeable people. They checked the vehicle out and let us know before they did anything. It turned out fine. We have had no issues with Philcron nor the work that they did. Their price is something that we really cannot judge. For me, it was high but could they do it less, I do not know that. We did not have anything else to go on with. We only went to them. If we took their price it would be unfair to say that it was a 'B' because we have every right to go somewhere else. They were very kind and they have always been that way. They would call and let us know anything that was going to be running late or anything. They stayed in touch with us. They did not just keep the car, they called and did everything that they could. I hope that we would not have to use them again but we would if we have to. They were recommended to us by someone years ago so we went to them by recommendation.
Description of Work
The last time that we used Philcron Automotive Service was about a year and a half ago for doing some work on our Cadillac. They replaced the part that was on the outside of the transmission. They fixed two things that were wrong with the transmission.
Category
auto repair, transmission repair

Service Provider Response

Thank you for taking your time to share your experience with us. We appreciate the opportunity to do this service on your Cadillac.
BRIAN W.
5.0
08/07/2014
They are personal friends of mine, because I have been going to them for so long, and I use them so often. They are great, Christian people, they do good work, they are honest, they explain things very well, they are friendly, they have good staffing, and they go above and beyond to help the customer. I can't tell you enough good about them, they do good work.
Description of Work
They changed the oil, and they changed out the tail light socket on my most recent trip.
Category
auto repair

Service Provider Response

Thank you for your kind review.
RUSS T.
5.0
08/07/2014
The service has been excellent. The last service went great. We have been customers for 45 years.
Description of Work
They provide any car repairs we need.
Category
auto repair

Service Provider Response

We so very much appreciate customers like you--more like good friends than customers. Thank you for your business and the kind review!
Debra R.
5.0
08/07/2014
I was just there yesterday and have been going there for quite a while. They are very careful and thorough. They do the work within the time they estimate.
Description of Work
They did an oil change, rotated the tires and replaced a headlight and brakelight. They also checked the brakes and just overall checked my car out.
Category
auto repair

Service Provider Response

Thank you so much for your business and for taking time to review us. We look forward to keeping you on the road in tip top shape for many more miles.
Bobby S.
5.0
08/07/2014
The experience has been good. I have been using them for about five years. They have good customer service, speedy work and they stand behind their work. There is nothing bad I can say.
Description of Work
.
Category
auto repair

Service Provider Response

Thanks for taking the time to write a review. We appreciate your business!
Crecentia C.
5.0
08/07/2014
I have had an excellent experience with them. The last service I had with them went very good; excellent. They are very good.
Description of Work
The last time I was there I had a vehicle inspection.
Category
auto repair, car inspections

Service Provider Response

Thank you for allowing us to provide service for you vehicle and taking the time to write the review. We hope if you need service in the future, you will allow us the opportunity to keep your vehicle going strong for many miles.
mary C.
5.0
08/04/2014
They fixed the problem the same day we left it.
Description of Work
Fixed broken battery cables.
Category
auto repair

Service Provider Response

We appreciate the opportunity to service your vehicle and look forward to keeping it in great condition for many miles to come. Thank you for taking your time to write a review.
Joan Y.
5.0
07/28/2014
Philcron does our car maintenance for the last 15 years.
Description of Work
General maintenance, oil change, tires, brakes
Category
auto repair, car tires

Service Provider Response

We love our long time customers who are like family to us. Thank you for the confidence you have placed in us.
Kellie B.
5.0
07/28/2014
I use Philcron because they are honest and if there is something that needs to be done to the car, but can wait, they will tell me that. For example, they said we need new shocks, but it wasn't a right now kind of thing, so we could wait until there was some extra money for that repair. They are very nice, and we have had a relationship with them for quite a long time.
Description of Work
Oil change, Brake pads
Category
auto repair

Service Provider Response

Thank you for taking time to write a review. We very much appreciate your business.
John M.
5.0
07/28/2014
They diagnosed the problem, an easy one, gave me a price time frame and appointment. The job was completed on time and at the price given. Would use them again in a second.
Description of Work
Replaced the rear hubs in my 2008 Ford Edge
Category
auto repair

Service Provider Response

Thank you for your kind review. We appreciate your business and look forward to keeping you on the road for many miles to come.
Aaron F.
5.0
12/30/2013
The service brake and StabiliTrak lights came on in my wife's car a few weeks ago, and I dreaded the thought of having to take her car into the local Buick dealership for service. After reading their reviews on Angie's List, I decided to give Philcron a try. I called thinking they would schedule me for an appointment later in the week and have the car fixed in a couple days. To my surprise, they told me to drop it off anytime and they would take a look. I dropped it off at 10am and got a call at 2pm saying the car was fixed and ready for pick-up! Their costs were fair, and I really appreciated the speed of their service. We will be taking both of our cars there for service in the future.
Description of Work
Replaced front brakes and rotors on 2008 Buick Enclave
Category
auto repair

Service Provider Response

Thank you for allowing us the opportunity to serve your automotive repair needs and to leave a review.
Catherine C.
5.0
11/17/2013
Performed a 50,000 mile checkup on my car. My family has used this provider for years and I trust them completely, and will add that their fees are quite reasonable.
Description of Work
.
Category
auto repair

Service Provider Response

Thank you for taking the time to post a review. We will strive to continue to offer great service and a reasonable price.
Linda M.
5.0
11/06/2013
They are honest with us and they treat you right. Earl tries to be fair with you but also give you good reliable service at the same time. Scheduling is more than easy and we have never had any problems. They are able to fit me in immediately and around my schedule. Prices are resonable as well.
Description of Work
We have used them for 20 years now. We have them service our vechicles, do routine maintenance, and any major/minor repairs.
Category
auto repair

Service Provider Response

Thank you for taking the time to post a review on your experience with Philcron Automotive Service. We promise to do our best to continue to offer great service!
MARIANNE L.
5.0
11/05/2013
They are just excellent. They give prompt services and their prices are competitive. They are very reliable and very responsive to my questions. Scheduling is pretty easy and they accommodate to my time frame.
Description of Work
They take care of car. They do any repairs and inspections. I have been using them for years now.
Category
auto repair

Service Provider Response

Thank you for taking time to post a review. We appreciate your business.
Terry L.
4.0
11/05/2013
They have been good about fixing things for me. They are a honest and local company and they do the work quickly. Their prices are reasonable and fair. They are usually pretty open and they work around my schedule. The staff is very friendly also.
Description of Work
They replaced the radiator and other minor repairs on vehicles. I have used them in the past for oil changes or tire repairs. I also purchased a set of tires from here as well.
Category
auto repair
RUSS T.
5.0
11/05/2013
They are honest and they have reasonable prices. I have gone to other companies and they were two or three times higher. Larry and his wife are great people to do business with. Scheduling is easy and they notify you when it is time for your normal maintenance visits. I am able to get in the same day or at least the follow day of when I call. They are very quick on the job and they really have gone above and beyond for us.
Description of Work
I have been using their service for about 35 years now. Our cars our regularly services there as well as any major repairs.
Category
auto repair

Service Provider Response

We thank you for taking the time to post a review and for placing your confidence in us to keep your vehicles in tip top shape for years to come!
Crecentia C.
5.0
11/05/2013
The service has always been great and I have had no issues. They have reasonable prices and they are always friendly. They are very quick, the inspection is about 30 minutes long. The guy that works at the front desk is very friendly. Scheduling is very easy as well.
Description of Work
They inspect my car for any issues.
Category
auto repair

Service Provider Response

Thank you for taking time to post a review. We are happy to offer you complete service for all your vehicle's needs.
Larry C.
5.0
09/30/2013
They were nice, courteous, and the quality of work was good. I have no complaints.
Description of Work
They put new brake lines in my jeep.
Category
auto repair

Phone

Address

144 Manley St

Charlotte, NC 28216

Service Categories

Auto Service
Auto Inspections
Auto Tires
Auto Radiators
Auto Transmission
Auto Mufflers

Other Information

Services offered

Automotive repair & maintenance.

Payment options

Visa
MasterCard
American Express
Discover

FAQ

Philcron Automotive Service is currently rated 5 overall out of 5.

Philcron Automotive Service is open:

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Philcron Automotive Service accepts the following forms of payment: Visa, MasterCard, American Express, Discover

No, Philcron Automotive Service does not offer free project estimates.

No, Philcron Automotive Service does not offer eco-friendly accreditations.

Yes, Philcron Automotive Service offers warranties.

Philcron Automotive Service offers the following services: Automotive repair & maintenance.