Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.
I requested a quote and was put in touch with Morris Jenkins within minutes of submitting. I spoke with Jennifer who provided clear detailed information on their service plans and got me set up quickly and easily. She was also able to schedule a technician to come perform our maintenance as well as look into the issue we were having with 2 rooms not getting as cool as the rest of the house. She called back a few minutes later to let us know both services could be rolled into one call as part of our plan. Bonus points for being proactive and valuing our time and money!! The technician Lee called us about 30 minutes before he arrived to make sure it was still a good time. He arrived exactly on time and was polite, professional and intent on answering any questions we had and making sure everything was in top working condition. We are very pleased with the fast, efficient service provided by Morris-Jenkins as well as the attention to providing a high quality customer experience both Jennifer and Lee showed us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Clence V.
09/2018
4.5
The crews assigned were very pleasant, timely, experienced and knowledgeable. We were informed of every step that would take place before and during this project. The work was completed within a week, and we were very happy with the outcome. Thanks, Morris-Jenkins, and Thanks HomeAdvisor!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Joseph P.
09/2018
5.0
This business did a very good job and provided the best quote. I have already referred them to others
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donald N.
09/2018
5.0
Did a fine job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
P R.
09/2018
4.5
Very responsive. A little pricey but easy to use.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Julie N.
09/2018
5.0
Knowledgeable and professional. Quality work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Anthony G.
09/2018
5.0
I had an issue with my kitchen sink draining properly. The technician Overton arrived on time as scheduled. He called 30 minutes prior to confirm and advise he was enroute. I received a good explanation, prior to him starting any work, of what the minimum charges would be and he gave me a ball park idea of what the worst case scenario might be. He was able to quickly resolve the drainage issue and in a very short amount of time and he cleaned up after himself. To be honest, I anticipated paying more, but my Priority Advantage membership help reduce my cost. I would re-hire them for a plumbing issue.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Barbara J.
09/2018
4.0
Excellent job done just thought they were a little pricey but would hire them again in a heartbeat
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Denver A.
09/2018
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David W.
09/2018
5.0
They do top notch work and stay with you until you are satisfied with the quality of work.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
James H.
09/2018
5.0
They really took the time to go over the whole project& also pointed out how the furnace was incorrectly installed posing a deadly C02 escape potential which I am extremely grateful to them.Morris Jenkins by far is the contractor you want to hire!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff U.
08/2018
4.0
Arrived in the allotted time widow, provide a quick estimate for required repairs and performed work efficiently. he technician was personable and professional. I will use these guys in the future when needed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Ashle B.
08/2018
3.5
Prompt and timely.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Joe O.
08/2018
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy K.
08/2018
5.0
Will use him again if any other problems arise. The fact that he could come out on the weekend was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen R.
08/2018
5.0
The technician was professional and friendly. He went above and beyond in diagnosing the problem with our AC, replaced the part and ensured the unit was working properly before leaving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James W.
08/2018
4.5
None
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna Y.
08/2018
4.0
Very prompt and friendly service. Very knowledgeable employees. They are on the pricey side compared to others, but they have been in business for 60 years.