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Morris Jenkins

generator service, heating & cooling contractor, well,

About us

Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.

Business highlights

67 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5561 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.1
responsiveness
4.7
Showing 151-175 of 561 reviews

Tim B.
12/2018
1.0
They did not come prepared to do the job. It was a waste of time and money. I hired another plumber the next morning who did an amazing job and was very pleasant to work with.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


scott H.
12/2018
5.0
Excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John F.
12/2018
3.5
No comment

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Sandeep M.
11/2018
4.0
Did an excellent job. Timely. However did not price over phone and price was higher than others quoted even after discount. Would have liked to have price transparency before tech arrived

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

GWYN D.
11/2018
4.0
I assume you pay for the convenience and expediency. Jeff was prompt calling on me within one hour of my phone call to them. They were able to install my furnace giving me heat the very next day. Unfortunately the price was way over the amount recommended by Home Advisor. ( of which I did not check prior to visit) The other company I called did not return my phone call so I chose Morris Jenkins since they were available. They were on time, professional, and instructed me how to use my new thermostat and installed carbon monoxide monitors. I would recommend them as long as you have the funds even with the 4 plans presented, all were pricey.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Mike M.
11/2018
5.0
Great customer experience. Service Technician Chase Patterson was very courteous and professional. Great communication about when they would arrive via text and phone call. Diagnosed my problem promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nadia O.
11/2018
5.0
Thank you for coming out at last minute. I really appreciate the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

AL H.
11/2018
5.0
Nothing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan M.
11/2018
5.0
The plumber was not only professional, but very personnel

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer B.
11/2018
3.0
Price for the job was a extremely high for the work performed

Rating CategoryRating out of 5
quality
3.5
value
1.0
responsiveness
3.5


Laura B.
11/2018
5.0
Very professional, quick and excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

wray a.
10/2018
5.0
Got the job done with no issues and identified potential other problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Erika E.
10/2018
5.0
Jeff was great. He was initially assigned to assess our water damage. He was so generous and professional that when we had to hire a plumber we specifically asked for him. He came back and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Pat H.
10/2018
5.0
Easy to schedule appointment via text messaging. Prompt same day service. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brandon W.
10/2018
5.0
The technician Seth was very helpful. The A/C services was definitely worth it. Great way to keep in the know about your equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill F.
10/2018
3.0
.

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
3.0

Yes, I recommend this pro

Jennifer C.
10/2018
5.0
It was refreshing to call customer service at 7:30 pm and get a live agent! And within 45 min. I had someone at my house to start the evaluation/repair. The service technician had all the parts with him needed to repair my A/C unit. And the unit was working and cooling again before he left. I am incredibly pleased with the service and knowledge of the technician. I highly recommend Morris-Jenkins!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Meredith C.
10/2018
5.0
They arrived within the scheduled time frame and acted professionally while in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Roy H.
09/2018
5.0
Excellent work and quick service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mary D.
09/2018
4.0
The first plumber didn't fix the problem but the second plumber came and figured out that I needed a special handle.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0


Contact information

PO Box 19429, Charlotte, NC 28219

www.morrisjenkins.com

Service hours

Monday:
6:00 AM - 12:00 AM
Tuesday:
6:00 AM - 12:00 AM
Wednesday:
6:00 AM - 12:00 AM
Thursday:
6:00 AM - 12:00 AM
Friday:
6:00 AM - 12:00 AM
Saturday:
6:00 AM - 12:00 AM
Sunday:
6:00 AM - 12:00 AM

Service Categories

generator service,
heating & cooling contractor,
well,
sewer cleaning company,
electrician,
water softener installer,
gas leak repair service,
snow removal service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 6:00 AM - 12:00 AM

Tuesday: 6:00 AM - 12:00 AM

Wednesday: 6:00 AM - 12:00 AM

Thursday: 6:00 AM - 12:00 AM

Friday: 6:00 AM - 12:00 AM

Saturday: 6:00 AM - 12:00 AM

Sunday: 6:00 AM - 12:00 AM

Morris Jenkins accepts the following forms of payment: CreditCard
Yes, Morris Jenkins offers free project estimates.
No, Morris Jenkins does not offer eco-friendly accreditations.
No, Morris Jenkins does not offer a senior discount.
Yes, Morris Jenkins offers emergency services.
Yes, Morris Jenkins offers warranties.

Contact information

PO Box 19429, Charlotte, NC 28219

www.morrisjenkins.com

Service hours

Monday:
6:00 AM - 12:00 AM
Tuesday:
6:00 AM - 12:00 AM
Wednesday:
6:00 AM - 12:00 AM
Thursday:
6:00 AM - 12:00 AM
Friday:
6:00 AM - 12:00 AM
Saturday:
6:00 AM - 12:00 AM
Sunday:
6:00 AM - 12:00 AM