Prosteam Carpet Care and Restoration

carpet installer, floor cleaner, dryer vent cleaning service,

About us

At Prosteam Carpet Care and Restoration, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business.

Business highlights

13 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5535 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.7
Showing 276-300 of 535 reviews

nadine w.
01/2020
2.5
He could've done better. He got out a big coffee stain but I'm not really happy with the rest of their work. Water marks on the arms which didn't come.

Rating CategoryRating out of 5
quality
2.0
value
2.5
responsiveness
2.5


terri m.
01/2020
4.5
Technician, Tory, was terrific.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$280

Norma B.
01/2020
5.0
The person who cleaned my furnace was extremely nice and ver polite. I would recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jen S.
12/2019
5.0
They were able to come the next business day and gave updates on their arrival time. Antoine did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul S.
12/2019
5.0
Great carpet service and professional people to work with. Very friendly personnel. Estimate was quick and easy. The job was done surpassing my expectations. I would hire them again. ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$208

Elaine H.
12/2019
4.0
There were $15.00 of service charge which was not informed before service was performed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bonny T.
12/2019
5.0
no comment provided

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barb R.
12/2019
2.5
My appointment was cancelled twice on the day they were scheduled. They did not have a vacuum to clean up the lint they left behind. They did not turn the dryer on after they cleaned so any remaining lint in vent was forced to the outside vent cover and glogged the outside vent cover. We had to go out and remove the lint from the vent to the outside.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
1.5


michael k.
12/2019
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$695

Carol O.
11/2019
4.0
The scheduling process was easy. The technician was friendly and explained the process. The carpets are old with a lot of stains, which a lot of them came up. When I asked to have one room redone I got a bit of a *we are to busy conversation*, but the company did re-book the re-clean.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Gilbert S.
11/2019
5.0
{No comments provided}

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce P.
11/2019
5.0
No comments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert P.
11/2019
5.0
Top rated co. In my opinion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maureen S.
11/2019
5.0
This company was prompt in responding to our request... and prompt in scheduling after a free estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann B.
11/2019
5.0
Our technician was wonderful. I was very pleased with the completed job. ProSteam was quick to respond and provided great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JUDI K.
11/2019
5.0
Fair pricing and timely service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick K.
11/2019
2.0
Their carpet tech is a good hard worker. You need to stay on them while cleaning, or they may not give the cleaning attention to where you would like. The traffic area of the carpet got the same attention as under the sofa area. ProSteam said they would get back to me about my concern of the traffic area. I have not heard back yet. Not the best satisfaction received from the job.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0


Laurie M.
11/2019
5.0
The technician was professional and personable.he was thorough and paid attention to detail. Also the company was was quick to respond to our request and followed up immediately.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Al S.
10/2019
5.0
The tech was very good and really did a good job. I would recommend this company to my friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1200 Cave Spring Blvd., Saint Peters, MO 63376

www.prosteamstlouis.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
24-04-0840
Trade License Locale
MO
Trade License Expiration
04/07/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

carpet installer,
floor cleaner,
dryer vent cleaning service,
upholstery cleaner,
air duct cleaner,
carpet cleaner,
asbestos removal service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Prosteam Carpet Care and Restoration accepts the following forms of payment: CreditCard
Yes, Prosteam Carpet Care and Restoration offers free project estimates.
No, Prosteam Carpet Care and Restoration does not offer eco-friendly accreditations.
No, Prosteam Carpet Care and Restoration does not offer a senior discount.
Yes, Prosteam Carpet Care and Restoration offers emergency services.
Yes, Prosteam Carpet Care and Restoration offers warranties.

Contact information

1200 Cave Spring Blvd., Saint Peters, MO 63376

www.prosteamstlouis.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed