Walked in. They put the truck up on a lift. Boss looked at my truck. Gave me an estimate of $125ish (seemed reasonable). 15 minutes later, after an entire "crew" of people dedicated to nothing other than my vehicle, the Boss came back and said "That's $125." No hassle, no changes, no hidden charges. I actually asked if he needed to total up the cost and he said "Nope, I honor my estimates. I win some, lose some, but that's the way we work." I wish this happened everywhere! Great job, guys!