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Recent Vacuum Cleaner Reviews in Festus

  • OK Vacuum & Janitor Supply Co
    5.0
    Amazing! On 8/20, I dropped my Kenmore Intuition off at OK Vacuum and Janitor Supply with no hope of getting it up and running again. It started with a check bag light that would not go off. I googled the issue and found several troubleshooting videos. So, I took my vacuum apart, blew out all the dust, changed the bag, ordered new filters and replaced each of those. No success. When I put the vacuum back together, I realized that the cord would no longer "catch". I decide to focus on getting the vacuum working again before I go back to fix the cord. Back to google and an understanding of "tortured suction". Aha! This is not a filter or bag issue; there must be something caught in the hose! Surely, I can clear a hose. I found a disposable snake (clean, of course) and started fishing dust, hair, and debris out of the hose on the handle end. After about the fourth attempt to clear it, I pulled the snake out and the bristle portion was missing....now stuck in my hose with whatever else. Keep in mind, the Kenmore Intuition was designed with a near 90 degree bend where the handle meets the hose which prevents you from seeing into the hose at this end. This is why I chose to start snaking at this end. When I lost the head of the snake, I decided (in frustrated curiosity) to take the handle apart. A few screws later, I'm carefully deconstructing the handle and, just to solidify the death of this poor vacuum, I tore the wire ribbon from the circuit board. Back to google. This time to search for a repair person. I initially called Sears, which is where I bought the vacuum years ago. I was way out of warranty, but it made sense to go back to the retailer. I was put on hold for way too long (something we are all now accustomed to), then transferred to the service line where an automated message told me no one was available and promptly hung up on me. That was pointless; but while on hold, I started looking at local repair businesses. Most of these had good reviews, but OK Vacuum and Janitor Supply received a 5.0 star on Yelp! That is unusual since most reviews are left by unsatisfied customers. I had to call them, at least. One call to explain all of the above and Kevin said I should bring it in and let them look at it. They provide free estimates on repair work, so I wouldn't be any worse off. Great! I arrived within the hour, a bit embarrassed, but also hopeful that someone might be able to revive my favorite vacuum. Kevin explained that he expected to be able to look at it later in the week and would call me. On 8/23, Kevin called with the great news. He was able to fix each of the three issues and the vacuum was running again! I picked it up that day and immediately brought it home and vacuumed my entire house. It works beautifully again! I could not be happier with the customer service and the repair work. I will certainly be back since I hold on to that tendency to tackle my own repairs in spite of my limitations. I just hope they can continue to fix my mistakes! Thank you for your expertise and your work.
    - Amanda R.
  • Anytime Cleaning Services
    5.0
    They were friendly and professional and did a fine job. I would be glad to have them again. I noticed later that they had not emptied the trash can which surprised me. I would have asked if I had noticed before they left and it could have been an oversight.
    - Carol C.
  • Anytime Cleaning Services
    5.0
    It went well. Linda and Melissa were friendly, professional and fast. I will enjoy working with them again.
    - Carol C.
  • 2 Women & A Broom Cleaning Company LLC
    5.0
    Mrs. Waites did a great job and I would highly recommend her for cleaning services. She didn't just do a quick once over she did a thorough job. I am very pleased.
    - Catherine C.
  • OK Vacuum & Janitor Supply Co
    5.0
    they did it on the spot for no fee. One is on its last legs and I will certainly go back when I need to replace it.
    - jane a.
  • Anytime Cleaning Services
    5.0
    It went very well. I didn't know I had so many nooks & crannies that needed cleaning. Service was very thoroughly done. The lade was very friendly and helpful.
    - Ralph B.
  • Anytime Cleaning Services
    5.0
    I'd been out of town for weeks, and then came back and was swamped at work and didn't clean anything at home myself once I bought the coupon and knew help was on the way. I love the way the house is all clean and I didn't have to spend days doing it myself. They were a terrific team, and I'll definitely use them again. Thank you! You did a wonderful job, and I appreciate it.
    - Mary T.
  • BALLWIN VACUUM CENTER
    5.0
    Excellent. He replaced the On/Off switch and then checked the vacuum cleaner for other needed service or parts replacement. Replaced belt, an interior filter, and the bulb in the 15 year old vacuum cleaner.
    - DAVID H.
  • BEAM OF ST LOUIS, INC
    5.0
    They replaced a cheap part on my vacuum head and helped to service it free of charge. I have used beam for the last 20 years and I can't imagine owning a home without them!
    - KATIE G.
  • OK Vacuum & Janitor Supply Co
    5.0
    Great. Repaired cords. When I think it's a goner it is fine with a little help from this company. I've used them for years. Besides fixing my vacuum they have great cleaning supplies.
    - GAIL F.

Vacuum Cleaner Services in Festus

Companies below are listed in alphabetical order.

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    C
  • clear coat llc

    1025 charleville ave., 1025 charleville ave.
    St Louis, Missouri