About us
We are a team of highly qualified, licensed veterinary professionals who share a special interest in supporting people and their pets through end of life experiences. We’re proud to introduce the veterinary team that serves the Twin Cities area pet community with home euthanasia. All of our doctors have a similar understanding and appreciation for the benefits of euthanasia in your home. We believe that pets need a gentle hand and voice and people need compassion and support as they go through this experience. We are knowledgeable, caring veterinarians.
Business highlights
15 years of experience
Services we offer
Home visit and euthanasia-you keep your pet and arrange for burial or cremation. Home visit, euthanasia and group cremation-we handle pet remains. Pet is cremated with others. Ashes are not returned. Home visit, euthanasia and individual cremation.-we handle pet remains. Pet is cremated individually. Home visit acupuncture and hospice Home visit for end of life consultation. Pet pick up services-if your pet has died at home, we can come to your home and transport your pet for cremation.
Accepted Payment Methods
- PayPal
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 1
Assorted photos uploaded by MN Pets
Reviews
4.931 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 97% | ||
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Showing 1-25 of 31 reviews
C V.
Jun 2023
Animal Burial/Cremation
I used this company for in home euthanasia and separate cremation for my 15 yo dog. The euthanasia part I have no complaints about. I even recommended them to people. But Its been 2.5 weeks and I still have not gotten my pet's ashes back. First week they emailed me saying delivery was delayed due to the holiday. The next week they told me there was a fire at the crematorium and no ETA on delivery of her ashes. I do not think this is acceptable. I filed a complaint with the BBB. The Vice president replied to this complaint with nothing but excuses. She also called me and left a voice mail using an insincere baby voice saying I was "understandably nervous" and told me to call her with questions. I don't think I am nervous. I am distraught by this trauma on top of trauma due to this business and their ineptitude . I would not recommend this business at this time. They truly do not care about the care of your pets in my experience, nor do they care about how the owner feels. Any aftercare they offer is clearly not sincere.
Dave M.
Jun 2023
Animal Burial/Cremation
This was my first time using MN Pet's services, but I can't say enough about how wonderful they were in helping our Mina pass away peacefully at home. Although it wouldn't have cost as much if I had brought her to a clinic, having her here in familiar surroundings was far less stressful. Dr. Fuchs was so gentle, understanding, and patient--her professionalism and compassion made this difficult time easier for all of us...especially for little Mina. Thank you again, Dr. Fuchs, for your kind support.
Lori S.
Dec 2021
Veterinarians
This was the best experience during the worst experience of a person's life. We all know we will outlive our beloved pets, but it is hard to let them go. My little guy had a brain tumor and being that he was 17 years old (!), there was no option for treatment. Our provider was gentle, caring and made this bearable. Thank you so much MN Pets, I will be recommending you to anyone needing end of life care. While it's a bit more expensive than services provided in the vet office, it's worth every penny, you will not regret your decision. Lori S and Trina R
Becky A.
Apr 2021
Veterinarians, Animal Burial/Cremation
Dr Meridith was so wonderful. She gave us as much time as we needed with our beloved Lola. She was very caring and patient during this heartbreaking time.
Richard P.
Jul 2020
Animal Burial/Cremation
We made the difficult decision to put our wonderful dog of 15yrs to rest. We went first to our vet, but they aren't letting people in because of covid and there was no way we weren't going to leave him there for this. They recommend MN Pets a at home service. At first we didn't like the idea of it happening in our house, but when they said they could do it in the backyard I changed my mind. This turned out to be the best decision we could make. Doctor Tracy was absolutely wonderful, compassionate, professional, patient and understanding. Our dog's last minutes on earth were spent walking around our backyard the best he could, so happy so peaceful. If it was at our vet's he would have been all stressed out, it would have been awful. If you have to make this difficult decision use this service you will cherish the time you have left with your pet in a very special way. Rich
Alicia G.
Jun 2020
Animal Burial/Cremation
Dr Susan arrived as scheduled. Called in advance and was extremely compassionate and professional. This is the 3rd time since 2012 we've utilized MN Pets and couldn't be more pleased. We sent our 15 y.o. Lab Hubert to Heaven to be with his siblings Satchmo and Scarlett - 2 other Labs. The original "trio.". It was comforting to allow our other dog Louie to go through the process, although tonight, he's utterly confused and lost. Dr Susan gave us time and quiet space to grieve and say our goodbyes, she made a paw print, she comforted us and Louie's curiosity. She allowed us to walk Hubert with honor to her car to send him off. We so appreciate her quiet prescence and support. I can't say enough about the service they offer. I could never part with my pet on the sterility of a Vet clinic. Having soft music, candles and a comfortable and familiar place for your pet to peacefully pass is a blessing. I highly recommend their services.
Susan S.
Apr 2019
Veterinarians, Animal Burial/Cremation
I can't say enough about MN Pets. From the time I initially contacted them, during and after the procedure, they were nothing but kind, thoughtful, supportive, and professional. Their call center operators were so kind and sympathetic. Our beautiful 12 year old Ruby had been having a rough 6 months and had been going downhill rapidly in the last week. They actually listened to what I had to say and were so supportive and could answer all my questions. I was able to make an appointment within 3 days (my choice). Dr. Diane showed up right on time. We never felt rushed and she carefully made several paw print casts for family members that wanted them. She was so kind. We all got to say our goodbyes, even our Golden Retriever. We said a prayer, and only when we said we were ready, did Dr. Diane administer the sedative. Ruby drifted off into a peaceful sleep. She was so relaxed and seemed to be comfortable for the first time in a long time, breathing deeply and softly. After the euthanasia drug was administered she just drifted away. Afterwards we spent as much time with her as we wanted. Ruby weighed 120 pounds, so there were two assistants with a stretcher to help move her to the van. They were wonderful as well. They carefully folded a blanket on the stretcher for her to lie on, and when we got her on the stretcher, carefully folded another and placed it under her head. They didn't have to do that, but they did. When she left, Dr. Diane asked for a copy of the prayer as well. I was surprised to receive a hand written card from her and the team that mentioned specific things that we shared with her about Ruby. I know she had other appointments that day, but she still remembered everything we told her about our girl. I can't tell you when or how to make that tough decision. But when you do, MN Pets provides a service that is unparalleled. Thanks to all the "Angels" at MN Pets.
ANGELA M.
Jul 2017
Veterinarians
They had no vet who could come to my home and help. The person on the phone was apologetic and called the owner of the service. She called back about 20 minutes later and gave me the news that nobody was available to help. In the time waiting for the call my good old golden started experiencing a nosebleed (he had cancer on his snout) which was extra upsetting as he should have already been at peace. The woman on the phone offered to start calling people who helped them very rarely but were not regular staff. She warned that it was unlikely on a friday night that she would find anyone. At that time I told her I would call my vets and try to figure something out. I never heard from MnPets again until the following Monday evening after I sent the owner an email (she replied to my email). Now, let me be clear. I am a reasonable human. While upset that the appt was missed I was able to get past that. What the real issue is the response to this error by the company. A few things could have made this better: ~A call from a trained vet in the moment to make an assessment of my guy to see if this could wait, even a day or two. ~A call from the owner or manager (unsure if these are two different people) to apologize and see what could be done to make this better. ~How about a follow up call to see if the dog was able to be put down at all over the weekend? I think that being humble is difficult. I get it. But please. A phone call, an apology, truly caring about your clients...those things may be old school but they go along way. After receiving a reply to my email in which the owner ONLY apologized for the scheduling mistake and not the fallout I waited for any more communication before launching this review. It has been just over a week and I have received none. Disappointment is a word that doesn't go far enough to describe how I feel about this situation.
Michael J.
Mar 2017
Veterinarians, Animal Burial/Cremation
Very well - the admin staff was very caring, professional, and helpful in scheduling a time, the Vet was on-time, caring, extremely professional, didn't rush anything, and most importantly was able to finally put my very loved dog to rest painlessly. The vet was very kind in guiding us through the whole process, and they are very respectful with the remains. They have cremation options for the body, and can return the ashes or not if you prefer.
LORI A.
Nov 2016
Veterinarians
Our dog suffered a severe stroke at 10am and MN Pets didn't have a vet available to come out until 5pm (as this is typically a more planned service and we had emergency need), but they were very instrumental in helping us find another vet from Blue Skies who came as soon as she could and was the most kind, compassionate person. Friends have used MN Pets and couldn't speak highly enough of them and I'd say the same for Blue Skies. Very thankful for their services and their kind help on that dreadful day.
Ellie Z.
Oct 2016
Animal Burial/Cremation
The MN Pets veterinarian came to our home and gently assisted our 16 year old dog to pass away peacefully in our arms in the comfort of his own home. The staff on the phone and vet were kind, compassionate, professional and gave us a lot of peace and comfort a very difficult day.
Robert B.
Sep 2016
Animal Burial/Cremation
Wonderful very kind very quick and very gentle
Tracy M.
Jul 2016
Animal Burial/Cremation
I called MN Pets, scheduled an appointment, and Dr. Heather showed up at our house precisely when promised. She was very compassionate and understanding, helped us through the process, keeping us and our dog calm. In a matter of minutes, the procedure was finished, it couldn't have been more peaceful. Our dog just went to sleep, right here in her own bed at home.
Linda B.
Feb 2016
Veterinarians
Drs Jeske and Heather came to our home on a Sunday morning when it became very clear to us that we needed to have our precious little dog put to sleep. They were very kind and considerate, and the entire process was very comforting. I called MN Pets that morning and was pleased to find out that they could come out that same day - in fact within just a few hours. They arrived on time and answered all of our questions. They allowed us all the time we needed to grieve and to say goodbye to our little Lily. They were professional and kind, and were everything we could have wished for at this very difficult time.
JENNIFER L.
Sep 2015
Veterinarians
Dr Karin treated our sweet Frankie with such kindness and us with so much compassion. Our dog's liver was failing and nothing could be done but ensure he didn't suffer. Dr Karin made a horrible day feel peaceful. This is the second time we have used MN Pets. Both times we and our pets were treated with kindness and dignity.
Response from MN Pets
"Thank you so much for your kind words and for sharing your experience with others. We have passed your note on to the doctor as well. You're in our thoughts, here."
BRENDA L.
Jun 2015
Veterinarians
They were respectful, kind, prompt, and helped our dog move on peacefully. They were a little more expensive than other in home veterinarians which we have used, but their veterinarian was so kind and "in tune" with what we were experiencing, I would have happily paid them even more.
Response from MN Pets
"Thank you for taking the time to share your experience. We find that word of mouth referrals and reviews such as the one you left can really help others find information and know their options when facing end of life decisions with their pets. We are honored that we were able to help, and will pass your kind words on to Dr. Catherine. Take good care."
Bonnie S.
Apr 2015
Veterinarians
Our 14 year old dog, Rocky, suffered from advanced heart failure. However, he had been doing pretty well on his medication. About 2 weeks ago, we noticed that he seemed to be rapidly failing. The day he experienced multiple fainting episodes in the span of a few hours, we knew it was time to let him go. We contacted MN Pets that morning and, fortunately, they were able to schedule Dr. Sarah that same afternoon.
When she arrived, she allowed Rocky to become comfortable with having her around before administering the pre-euthanasia sedative. In a short period of time, his breathing slowed and he became completely unaware of the events taking place. Dr. Sarah was very kind, gentle, and respectful with Rocky. She talked us through each stage of the process so we understood what to expect. After Rocky passed, she gave us the time we needed to say good-bye and then gently wrapped him in a blanket and allowed me to carry him to her car.
I am so thankful there is such a wonderful alternative to having our pets euthanized in the vet's office. At no time was Rocky nervous or frightened. He was allowed to die with the dignity with which he lived. He felt comfortable & secure surrounded by those who loved him.
When we picked Rocky's ashes up at MN Pets office, we were met with a very lovely, respectful presentation of his ashes. Also appreciated are the many post-euthanasia support services offered to help with the grieving process.
Thank you MN Pets for making what is usually a very stressful, traumatic, and sad time a little less so.
When she arrived, she allowed Rocky to become comfortable with having her around before administering the pre-euthanasia sedative. In a short period of time, his breathing slowed and he became completely unaware of the events taking place. Dr. Sarah was very kind, gentle, and respectful with Rocky. She talked us through each stage of the process so we understood what to expect. After Rocky passed, she gave us the time we needed to say good-bye and then gently wrapped him in a blanket and allowed me to carry him to her car.
I am so thankful there is such a wonderful alternative to having our pets euthanized in the vet's office. At no time was Rocky nervous or frightened. He was allowed to die with the dignity with which he lived. He felt comfortable & secure surrounded by those who loved him.
When we picked Rocky's ashes up at MN Pets office, we were met with a very lovely, respectful presentation of his ashes. Also appreciated are the many post-euthanasia support services offered to help with the grieving process.
Thank you MN Pets for making what is usually a very stressful, traumatic, and sad time a little less so.
Response from MN Pets
"[Member name removed], Thank you for your kind words. We feel honored that we could help your family and [name removed], and are so touched that you took the time to share your experience. Take care, MN Pets"
SCOTT F.
Mar 2015
Veterinarians
We would like to thank Dr. Helen for the services at one of the hardest things we've done in our lives. Dr. Helen was very helpful and answered all our questions. Very patient, calm, gracious and handled our pet so delicately. We would highly recommend MN Pets. A couple of days later, we received a card from her - handwritten details on the entire card - she remembered every memory of our pet that we spoke of! Thank you, Dr. Helen for your kind thoughts and help.
Response from MN Pets
"[Member name removed], Thank you for taking the time to share your kind words. We will be sure to pass your praise on to Dr. Helen. Take care, MN Pets"
Renae B.
Mar 2015
Animal Burial/Cremation
From the moment I called, and proceeded to break down crying, they were kind, compassionate and understanding of the difficulty I was having making this decision. Lisa gave me some reference articles to read online and after doing so, I actually called back and moved up the appointment. I am so thankful I did. My 14 yo schnauzer was in pain and I didnt realize just how bad it was. I wasn't aware of the signs to look for. When Dr. Helen arrived, she apologized for being early, which I thought was so kind of her. She asked me questions about how long I'd had my dog, what he liked to do, etc. Answering her questions calmed me a bit. She was so gentle with my Kolby and explained everything she was about to do and what to expect. When she was finished, she carefully wrapped him in a blanket she'd brought and allowed me to carry him to her car. In het backseat, she had a nice little basket for me to place him in. Before I did so, she asked if I wanted more time alone with him. She was so caring and compassionate and told me I was doing the best thing for him. I can't explain how much I needed to hear that. A few days later I received a handwritten card from Dr. Helen where she referenced many of the things I'd told her that day. It was such a sweet gesture. I would not hesitate to use them again. They made a horribly difficult situation a little easier.
Response from MN Pets
"[Member name removed], Thank you for your kind words. We appreciate that you took the time to share your experience, and we will pass your thoughts along to Dr. Helen and Lisa. Take care, MN Pets"
Mariellen L.
Jan 2015
Veterinarians, Animal Burial/Cremation
This is always a sad moment, and its not the first time in our lives we have needed this assistance. We had hoped that our cat would die quietly in his sleep, but when he became increasingly uncomfortable, it was a blessing to be able to do this all at home, and with one phone call, and certainly less stressful fo him to remain in his own bed. Dr Amy was respectful and supportive, and most importantly, it was clear that our cat was never uncomfortable in the pricess. Given the time of the year, burial at home was not an option, and he left cozily wrapped in a basket with her, for the cremation. We have other cats in the home, and she offered us helpful advice about transitioning them into the new household situation. We appreciated her help, and would recommend this company to anyone in a similar situation
Response from MN Pets
"[Member name removed], Thank you for taking the time to share your experience and for the kind words about Dr. Amy. We will certainly let her know of your praise. Take care, MN Pets"
Ron S.
Sep 2014
Veterinarians, Animal Grooming
We had to put our beloved 15 year old cat "Sofie" down because failing health. She hated going to Vet clinic and we did not want to put her through the added stress. Contacted MNpets, for in home euthanasia, Kristi took my call and very helpful and understanding. Set up an appointment the following day. Dr. Helen arrived on time, explained the procedure very thoroughly. She was very kind and compassionate. We are very pleased that we gave our pet Sofie the peace to pass in her own home. Sincerely, Ron & Di Soukup
Joe F.
Aug 2014
Veterinarians
Our cat Bailey was diagnosed with Cancer this past Thursday and was in very poor health. We looked at his suffering and thought it was time to schedule an appointment in our house, because our cat hated going to the vet. Once the appointment was scheduled Bailey had a rather amazing improvement to the point where he showing no pain, was eating and even playing again just prior to the appointment, which made us conflicted if it was the right time to put him down. The vet named Dr. Catherine arrived for the appointment and was very compassionate and explained our options. She brought instant comfort to us when explaining Bailey's condition after reading the vet report. In hers and our opinion, Bailey was doing pretty good and wanted to stick around. We decided to treat Bailey with new medications and he is now doing even better and is not in pain. We consider the extra time a gift and are thankful to Dr. Catherine for helping us. When the time does come, we will use mn pets.
Response from MN Pets
"Thank you, [Member Name Removed], for your comments here. It is a wonderful gift that you now have some more time to spend with your little friend -- feeling good and enjoying life. I'll be sure to share your note with our Dr Catherine as well. Hopefully you will have much more time together when Bailey is feeling well. Don't hesitate to reach out if you have questions about how to keep him comfortable. Take care! Dr Rebecca"
Sallye D.
Jun 2014
Veterinarians
They were fantastic. Dr. Helen was wonderful. Very good with my dog and me. It was a very tough day before she came but she showed up on time and made me and my dog feel very comfortable. She administered a sedative to make him go to sleep before the final dose. My dog felt no pain at all. I would refer everyone I know to them. I will never take my pet to a vet clinic again for this service. Thank you MNpet for having this service. It was the nicest thing I could do for my beloved pet.
Response from MN Pets
"It was kind of you to check in here about your experience with MN Pets and Dr Helen. I'll be sure to share your note with her as well. She'll be so happy to hear from you. I'm so very glad that we could be there to help you on such a difficult day, saying goodbye to your dear friend of many years. I'm glad he was relaxed and comfortable and that you feel at peace with the decision you made on his behalf. Many blessings to you! Dr Rebecca"
ARTHUR L.
Mar 2014
Veterinarians
Update: We called Dr. Rebecca a few weeks ago to make an appointment because Tippy was not doing well. After hearing how my dog was doing, Dr. Rebecca recommended us to wait and play by ear. I'm so glad she did. The day I was thinking about having her over for the procedure, Tippy was doing much better. I thought she may recover enough and live another year or two. We managed to take her to a dog park last week thinking it could be the last and it was. She had a few good days after it. But 2 days before we put her down, you knew there was no going back this time. She couldn't even walk out or walk in. She had her last meal in the morning on Friday. Dr. Rebecca came out to our house on Friday evening. She explained all the procedure to us and my children(8 and 6 years old who wanted to stay) without any hurry. The procedure happend in our backyard. We are so thankful it was a beautiful weather to say good-bye to Tippy. Dr. Rebecca was so calm, gentle and caring. She took time to inject the solution on her. When Tippy was finally gone, she made a pawprint with a clay of Tippy for my children. And she brought a box with a blanket to put Tippy in. My husband and she put Tippy in the box very carefully and covered her with a blanket.
We are very grateful the last few months we got with Tippy since not many people get to have the second chance with their loved ones. It truly felt like a bonus time we got with her. I am so thankful for Dr. Rebecca that we can so peacefully say good bye to our dog in our own backyard in a beautiful day. There were some tears from my 8 year old son but we mostly celebrated her life that evening.
Previous review:It was just wonderful how caring Dr. Rebecca was and help me to make a decision on whatever is right for my family. Even when I cancelled it, she was very supportive on my choice. I thought we may have a week or so with her but it has been more than a month that she is eating well. We may have a few more months with her before we say good bye to her. When the day comes, I'm definitely calling MN pets to help us go through this.
Response from MN Pets
"Your Tippy was lucky to have your care and attention all her life, but most especially during the last few months. You and [member name removed] and the boys received the gift of more time with her and that is a real blessing. I'm glad her passing was on such a peaceful, quiet, beautiful day. She was surrounded by the love of all of you that afternoon!"
ROBERTA H.
Feb 2014
Veterinarians
Everything about these folks is wonderful. Lisa was answering the phone the day my dog was suffering; I called 4 times that day to move up the appointment time. She was very compassionate. Dr. Emily, who came to my house, was so gentle and sweet to my boy, and so compassionate to me. After Cooper was gone, she took him with her for an individual cremation. His remains were returned to me in a very nice box. Everyone dreads the end of our special pets lives, but it was such a blessing not to have to put my boy having to go to a Vet Clinic for his end of life care. I can't say enough about how wonderful MN Pets is. .
Response from MN Pets
"Hello [Member name removed], Thank you so much for your kind note about our services. It was our honor to help you with your dear Cooper on such a difficult day for you. Your choices that day helped him to pass away peacefully and that is a wonderful gift to him and to yourself. I will be sure to share your note with both Lisa and Dr Emily and I know they will be so warmed by your message. Take care, Dr Rebecca"
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FAQ
MN Pets is currently rated 4.9 overall out of 5.
Monday: 6:00 AM - 7:00 PM
Tuesday: 6:00 AM - 7:00 PM
Wednesday: 6:00 AM - 7:00 PM
Thursday: 6:00 AM - 7:00 PM
Friday: 6:00 AM - 7:00 PM
Saturday: 6:00 AM - 5:00 PM
Sunday: 6:00 AM - 5:00 PM
MN Pets accepts the following forms of payment: PayPal, American Express, Financing Available, Check, Visa, Discover, MasterCard
No, MN Pets does not offer free project estimates.
No, MN Pets does not offer eco-friendly accreditations.
No, MN Pets does not offer a senior discount.
No, MN Pets does not offer emergency services.
No, MN Pets does not offer warranties.
MN Pets offers the following services: Home visit and euthanasia-you keep your pet and arrange for burial or cremation. Home visit, euthanasia and group cremation-we handle pet remains. Pet is cremated with others. Ashes are not returned. Home visit, euthanasia and individual cremation.-we handle pet remains. Pet is cremated individually. Home visit acupuncture and hospice Home visit for end of life consultation. Pet pick up services-if your pet has died at home, we can come to your home and transport your pet for cremation.