Lancer Service

They are good. You could probably get cheaper, and I have talked to friends who have gone cheaper and regretted it. I don't mind paying the extra, you can tell they have spent time training their staff. It really makes a difference. We have been taking our cars there for 25 years. I will use them again in the future.

Carl at Lancers was great. He really knows cars.. We have a a car with 160,000 miles . His repair solution was 40% cheaper than the dealers. We will use lancers for all our car repairs.

The work was performed in the time frame they promised and they gave us a very thorough report including a few items I would never have thought of to check.

Carl has excellent customer service skills and took the time to explain the repairs needed. Kevin worked on my car and clearly knows his way around cars. My car is running fantastic and I couldn't be happier. They were not only very informative, but also very flexible with scheduling good times to get my car in. The only recommendation I would give to the shop is to offer loaner vehicles with long term services (such as replacing a transmission). I will certainly go there again when any of my cars are in need of repair.

I've been using Lancer for about 3 years now, as I live in Downtown St. Paul. I cannot say enough great things about them. Their pricing for services is fair and competitive (my pricing for this review is just a number - I've had them do work both major and minor/routine), if you need a tow, they are very responsive, and their truck is small enough to maneuver inside various parking garages. They also explain everything to you, which I always like - there's no mystery repairs here. I have not had a bad experience with them in 3 years, and I am so happy they are within walking distance to my home. If you live in or near Downtown St. Paul or just have automotive trouble while visiting, you should not hesitate to give them a call.

They do the job right the first time, on time, every time. I've never had any problems with them. They are very professional. It's all I could ever hope for from a mechanic.

I've been taking my car to Lancer for several years, based on recommendations from several other people. They are always so courteous and professional, explain everything clearly in layman's terms, and have always been punctual in both responding to appointment requests and completing service. I fully trust their recommendations, and they don't try to push unnecessary services on you - so refreshing when dealing with a car service shop! They are not the cheapest, but very fair in their pricing - and their service reflects it. I don't hesitate to recommend Lancer to everyone!

They completed the work early and with the usual excellent quality , professionalism and communication. We have been going to Lancer for years and recommend them without hesitation.

They have always been great! I have used them for everything. This time they just changed my oil and checked all of the fluids. I would still continue to use them, but have since moved away from the area. I would recommend them to anyone. I was still driving 90 miles to use their service for over 4 years.

After they inspected the job the O2 sensor was going to take more work than originally thought. They called me and informed me of the situation and what the additional cost would be. We discussed the options and agreed not to do the O2 sensor. They cleared the code and change the oil for a very reasonable price. My in-laws used them for several years and after my experience with them I can see why. I am definitely a return customer.