MULROY'S BODY SHOP INC

Excellent outcome. High quality workmanship, competitive pricing, the work was completed earlier than quoted, and the customer service was awesome!

Mulroy's was great to work with. The staff all were pleasant and professional, they did an excellent job on the repairs, and the work was completed sooner than anticipated and for slightly less cost than the original estimate. The facility was clean, and I genuinely appreciate their environmental conscientiousness.

Mulroy's was without a doubt the most refreshing experience I've ever had with an automotive service provider. After calling ahead for an appointment to have an estimate on some body work on my car the were able to fit me in same day. From there, things were handled quickly, professionally and for less than their competitors. - Unprompted, Mulroy's estimate came in lower than two other auto body shops in the area (25%+) - The estimate was quick and very informative. They gave me the option to go with things like a used mirror to save some extra cash, and even walked through the price differences on everything. - They had the ordered parts in next day and turned around the finished product in 4 hours (ahead of their scheduled estimate). I normally dread having to take in a car to a mechanic or body shop because I feel like my lack of knowledge in the area leads to me being taken advantage. My experience with Mulroy's felt nothing like that at all as they were transparent and friendly from the beginning!

My car was hit from behind and pushed into the car ahead of me resulting in lots of body damage. I choose to take my car to Mulroy's as they were close, were suggested by my insurance provider and had positive reviews on Angie's List. They told me when I brought the car in that it might take several weeks due to the number of jobs they already had going. They scheduled a time for me to bring the car in the same day so they could do an estimate. They arranged for Enterprise (my choice for a rental) to bring a car to their body shop. They quickly determined that because of headlight damage the car was not safe to drive and took the car immediately. They started looking for parts very soon after and kept me informed via email and phone. They initially anticipated completion on April 30 but were able to finish by April 18. I was appreciative of the quick service as I have a handicap license plate and did not have a hangtag at the time to be able to park the rental near my home. They were friendly, courteous, and professional.

They did a great job sanding, painting, and matching the paint color, and the price was fair. But when I picked up the car, there was a nick in the area they worked on that hadn't been there when I dropped off the car. Sadly, they denied all responsibility. The dent is small, and it didn't seem worth the trouble of taking it further. But it really turned me off that they caused the damage, and worse, refused to make it right. I'd never go back.

Work was through insurance provider from a rear end collision. They were prompt, informative, and did great work. Even coworkers who saw my car back in my parking space commented on how good it looked. Additionally, previously I had been told by the car dealer following a tune up that there was a slow leak in the rear tire due to a nail. I asked Mulroy's to fix that too, which I paid for separately from the insurance claim. They took the time to figure out that it was actually a bent wheel, and fixed that for $25. Very pleased with their work overall.

This shop was recommended by my insurance agent. They did an outstanding job. The dents and scratches disappeared and the paint color was perfectly matched.

They have a nice well-lit shop. Smells good. They are very professional and very polite. They are going to replace the bumper in one or two days, so that's good. They're punctual and fast. They've also done work for me in the past.

Visited a few repair shops after my wife got into an accident and Mulroy's was the only shop that seemed to really care about me as a customer. Their pricing is very fair and their work is absolutely top notch. I wouldn't hesitate to use them again or refer them to anyone.

Mulroy's did a very good job repairing my car after another driver hit it. The vehicle was ready a little earlier than expected. They cleaned the car very thoroughly before I picked it up. The staff were very pleasant. Their cost was considerably lower than another estimate that I received from a different shop.

Everyone at Mulroy's was great. They gave me an estimate quickly and were able to schedule the work for the next business day. While the work was being completed, I was able to use one of their loaner cars. They forgot to replace the burned-out headlamp, but realized it within minutes of me leaving the shop and were able to quickly install it the next morning. Now my car looks as good as new again!

I hit a stationary object in a parking lot. How embarrassing! The staff at Mulroy's were friendly and helpful. I called, set up an appointment, had an estimate for a new tail light and bumper, and scheduled day all in less than a half hour. When I came back to have the scheduled work done there had been confusion about ordering parts. I had said that I would order the tail light and forgot to do so. Instead of rescheduling me they did they work that they could, made sure that my tail lights were functional and safe, and even showed me how to put in my new tail light myself as well as called a local dealer so that I could order the light right on the spot. They turned a frustrating situation into a positive experience. I would go there again and again.

I I did go through insurance, but I had another bid elsewhere that was quiite a bit higher. Great service, free loaner, very accommodating of my schedule. The paint match is flawless. I had the bumper replaced years ago at a bigger shop and they painted it twice and it still wasn't a great match like Mulroy's did. I had my newborn baby with me and all the guys in the shop held off using any power tools or sanding while I had him out of the car. Very respectful! I love that they are a great family business in my neighborhood.

My car is a 1999 Honda CRV so I was a little nervous they wouldn't be able to match the paint or the custom striping. Mulroys did a great job. They even matched the red pinstriping exactly to the other side of the car, which was over the top as far as I'm concerned. And the silver paint matched really well. I was very pleased with their work and would never hesitate to use them. The only reason I gave them a B for the price is that we didn't get any other bid, so I really don't know how to judge the price except that it didn't seem outrageous for the damage on the car.

I have been to them many times, and I always forget how great they are! As the owner said, my car is now "showroom perfect!" They use environmentally safer products. They are ahead of the pollution standards, more advanced.

Awful. Ended up in a good place, but it took much kajoling - "please look at this, no that can't possibly be normal, no it was not like that before, the car is only three weeks old, etc." before they agreed to send it to Burnsville VW.

They did a good job. I had seen online that there were negative comments and was upfront with them. I think they made a special effort to be attentive.

It took them about three days. The shop is really clean. The service is really friendly and accurate. They wash the car after they are done. I have been taking my car here for about ten years.

The front-desk person was very nice. But I had to wait a while before Mark came out to actually do the estimate. His manner was rushed and brusque to the point of rudeness. Then while he was out looking at my car, he walked toward a guy coming out of the shop and proceeded to have a conversation about another car ... without a word to me and while I stood there waiting ... and waiting. Then he kept me waiting some more (time enough to read a complete newspaper in the waiting area) before he returned with the written estimate. The whole experience was very off-putting. Mulroy's is said to do good work, but their professionalism and customer service leaves something to be desired. When it came time to choose between estimates, it was an easy call to go with another recommended shop that had a slightly higher quote but that had exponentially better service, responsiveness, and professionalism--a place I felt valued as a customer!

They were prompt with the estimate and did the work well.

They give accurate and complete estimates. They are very courteous and clean. They do a beautiful job and are just very nice people.

They did good work, were done on time, and at a reasonable price. They were much less than what the VW dealer quoted.

Very positive experience. Car was towed there, I dropped off the keys, and the repairs were completed within a few days. Everyone was very friendly and responsive. They also cleaned up the mess in the car for me. If I needed bodywork, I would definitely go there.

The work was completed in less than 5 business days when the insurance company said to expect 8-9 days. Everyone was polite and professional. I would highly recommend to anyone.

TERRIBLE. MR. MULROY ASSURED ME THAT MY CAR INSURANCE COMPANY HAD OK'D THE WORK BUT WHEN I CAME TO PICK THE CAR UP, HE EXPLAINED THAT HE WAS WRONG. HE HADN'T HAD IT OK'D AND NOW THE WORK WAS DONE. I HAD 2 CHOICES. GET OUT THE CHECK BOOK OR WALK AWAY WITHOUT THE CAR UNTIL THE COURTS DECIDED WHAT TO DO. HE WAS SMUG AND WALKED AWAY FROM ME IN THE MIDDLE OF THE CONVERSATION ABOUT WHAT TO DO ABOUT THE MESS HE MADE. HE TOOK NO RESPONSIBILITY AND WAS NOT AT ALL CONCERNED ABOUT HOW HIS MISTAKE AFFECTED MY LIFE.