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Modernistic

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

You probably know Modernistic best as the Simple & Quick carpet cleaning service, thanks to our Jingle! The thing is Modernistic means so much more! For almost 50 years, we have worked to perfect the art of the in-home service experience because to us, it’s as much about caring as it is about cleaning and restoring. When you call us, you get so much more! From putting booties over our shoes to protect your carpet, to placing corner guards, our people will treat your home like it’s their own. It’s that level of care that leads to meticulous results. Whether its carpet, upholstery, tile, or air duct cleaning, you can trust that we’ll leave your home more than clean. Our people share our values of Customer Delight and Passion for the work we do. That’s why all our services are backed by our 100% Customer Delight Guarantee – if you’re not happy, we’re not happy, and we will gladly perform the service again. While you may know us best for our cleaning services, you can also count on the Modteam 24/7 in the event of a property damage emergency! Whether you are in need of Water, Fire, or Wind & Hail Damage Restoration, we’ll respond fast with the expertise you need. You can trust our team of builders and restorers to make your recovery Simple & Quick! Whether you need our Cleaning or Restoration services, the Modernistic difference is our people. Our team members care deeply about the work they do, but most of all, about the people they do it for! Because we’re not a franchise, we’re a family – just like yours!

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Residential / Commercial Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct Cleaning & Sanitizing, Dryer Vent Cleaning, Area Rug Cleaning, 24 Hour Emergency Water Damage Restoration, Fire Damage Restoration, and Mold Remediation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.71,166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 676-700 of 1166 reviews

Alma A.
06/2011
5.0
carpet cleaners
  + -1 more
They did a terrific job. They were very professional, and did everything I wanted. They were great.
Description of Work: They cleaned a few spots in my carpet that were hard to get out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120.9

Gabriele P.
05/2011
5.0
carpet cleaners
  + -1 more
They did a great job on the carpeting. They were very professional. They were very courteous. I have no complains. They did the work within the timeframe. I would use them in the future.
Description of Work: I used Modernistic Carpet & Upholstery Cleaning. They came on Saturday. They cleaned the carpets of the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Modernistic
Thank you for sharing your experience with other Angie's List Members. We greatly appreciate any and all feedback. I'm please to learn you had a delightful experience with us. We look forward to caring for your cleaning needs again. Jillian McDonald Chief Operating Officer

sujay K.
04/2011
5.0
carpet cleaners
  + -1 more
It went pretty well. They came on time and called to let me know they would be there at a particular time. The only thing he did wrong is that he didn't put booties on his shoes. He did everything else right.
Description of Work: Modernistic Carpet did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Modernistic
Thank you so much for the GREAT feedback! We share all of our "great jobs" with the technicians at our weekly meetings. All of our technicians are supposed to be wearing booties in your home at all times, so thank you for bringing this to our attention so we can better serve you. Thank you for choosing Modernistic! We look forward to taking care of you again soon! Jillian McDonald Chief Operating Officer

LOIS M.
04/2011
4.0
carpet cleaners
  + -1 more
They were prompt and the gentleman who came out was very friendly. Overall, they did a pretty good job. I would have liked that done a better job cleaning the edge where the carpet meets the wall. Also, in the room where the carpet meets the flooring, they weren?t able to get a line up. I didn?t realize that the method they used would leave my carpet sopping wet for up to 8 hours either. I wouldn?t use them again just for this reason even though they did a good job cleaning the carpet. They also pushed air duct cleaning quite a bit!
Description of Work: They cleaned all of my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Modernistic
Thank you for the valuable feedback. We want every one of our customers to be 100% delighted when we are done, and if you're not, we want to know. We will be contacting you today to find out when we can come back to your home to make it right for you. I apologize for any inconvenience this may have caused you, and again, want to thank you for the candid feedback. Jillian McDonald Chief Operating Officer

DONALD L.
03/2011
5.0
carpet cleaners
  + -1 more
Had last minute appointment and they met the time and did an excellent job. The house had just been cleared out and with one day in between, was due to show for sale. I called them last minute after seening excellent reviews on Angies. They met the time and did a great job.
Description of Work: Cleaning all carpets in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PATRICIA W.
02/2011
3.0
carpet cleaners, carpet installation
  + 0 more
I called and they took down my information. I left a message for someone who did not return my phone call. I never heard back from this company.
Description of Work: I contacted them regarding carpet re-stretching and repair.

Rating CategoryRating out of 5
responsiveness
1.0


KATRINA W.
01/2011
5.0
carpet cleaners
  + -1 more
Called at last minute to have cleaning done before Thanksgiving Day. Steve & Chris arrived promptly at schedule time agreed upon, ready to work. Work was done very professionally and in great time!
Description of Work: Had 5 rms of carpet, 3 add'l rms, 2 hall ways and 1 foyer cleaned, along with having 1 sofa & loveseat cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

Leslie R.
01/2011
5.0
carpet cleaners
  + -1 more
Jillian and Steve arrived at the scheduled time and explained to me the process and asked if I had any areas of concern that they should know about. I showed them the areas that needed special attention, and they proceeded to clean. They showed me the areas that were bad while they were cleaning, so I could see how clean they were getting. They were extremely thorough, and I could see the amazing transformation before my eyes. The carpets were very dirty from a prevous home owner and by the time they were done it looked like brand new carpeting, it smelled very fresh and very clean. Excellent service, amazing results and Jillian and Steve were absolutely wonderful to talk with. Great job guys we will use Modernistic for the other services they offer like duct cleaning next.
Description of Work: I called Modernistic to have the carpeting in our new house cleaned the living room, two bedrooms, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Larry H.
12/2010
5.0
carpet cleaners
  + -1 more
They were very efficient, and very good. They wouldn?t leave our house until we were completely happy with their services, and customer satisfaction was their goal. Their price was fair and we will use them again in the future.
Description of Work: We used the services of Modernistic Carpet & Upholstery Cleaning in September for cleaning my carpets. They cleaned my 3 bedrooms carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

SEAN H.
12/2010
5.0
carpet cleaners
  + -1 more
I called the service after finding it on Angie's list. The lady was very friendly and scheduled to my schedule, within a week. The 2 man team came out and spent a good amount of time doing the cleaning, unlike Saber's service we regretfully hired a couple months ago. I informed them of a cat urine odor problem and they put down a odor control spray. worked great except after the carpet dried my wife found a couple areas missed. I called the company back and the friendly lady once again scheduled them to come back at a time that fit my schedule. The very friendly man/women team came out and went over the areas that were missed. It was a great expericence and we will for sure hire this company again.
Description of Work: Carpet/Staircase cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

JAN D.
12/2010
5.0
carpet cleaners
  + -1 more
After seeing the good reviews on Angie's List, I called on Tuesday to see about getting my carpet cleaned. I asked if they could do it on Friday (today) and the woman I spoke to said that would be fine. She said the technician would call Friday between 7:30 and 8:30 to tell me what time they'd be here. He called around 7:45 and said they'd be here between 10 and 11. A crew of three arrived around 10:20 or so, but I think only two really did the work because it was a smaller job than they first thought. (Somehow, they had written that I had stairs to do, but I didn't.) The workers were very nice and friendly. As they entered the house, they put foot coverings over their shoes, which was great. I always hated it when carpet cleaners would clean with their "outdoor" shoes on. For a few minutes, I couldn't locate my cat and they didn't even mind looking under the bed for him. He had actually run to the basement, but I didn't see him do that and I was concerned that he might have slipped out the door where their hose was. They were finished in about 45 minutes or maybe less. I forgot to look at the clock. The carpet looks great and the one place I had some traffic spots is all clean now. The technician said the carpet would be dry in 5-7 hours, but I didn't really think so. It's been almost 6 hours and I've been cranking the furnace all day up to 75-76 and it's still fairly damp in some places, but that's what I expected from past experiences. My only complaint, if it is one, is that there is one place near a doorway that the carpet is a little stretched out and you can see it's buckled up when you step on it. I hope it will shrink back in place when it's dry, but I'm a little concerned about that. All in all, they did a good job, were polite and professional, showed up on time, charged what I expected and I would probably hire them again.
Description of Work: Carpet cleaning (steam cleaning) of living room, dining el, hallway and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118.45

Johanna B.
11/2010
5.0
carpet cleaners
  + -1 more
I called on a Tuesday and they came out on Friday. I was told they would call between 7:30 am & 8:30 to let me know what time they would be here. They called and said they would be at my home betwwen 10am & 1p. they arrived at 11:30. The young men were very friendly and I felt the job done was good. A couple of days later a spot in front of the sofa became visible again. I can't really fault the men, I have two cats and a dog. I was pleased with the work and pleased with the young men.
Description of Work: cleaned living room carpet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Douglas M.
11/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellant...technician well trained and personable
Description of Work: cleaned bedroom carpets cleaned one love seat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brian D.
11/2010
5.0
carpet cleaners
  + -1 more
The technicians were punctual, professional (yet friendly), thorough, and efficient. We used a coupon for the three bedrooms. Would like to see coupons for the cleaning of area rugs in the future.
Description of Work: We had the carpet cleaned in three bedrooms, as well as three area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Scott H.
11/2010
1.0
carpet cleaners
  + -1 more
They came and cleaned it. They didn't do a good job. The stains were still there. As they advertised, I called them to come back and to clean again. They did come back. When they came back they damaged the carpeting. In an area that I didn't want re cleaned. I told the tech not to clean that area. He disregarded my comments. I would never use them again. I was a long tirm customer. They used to do commercial work for me as well as residential.
Description of Work: I hired this company to clean my carpeting.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from Modernistic
As a company, we truly regret this customer’s feelings and response. Unfortunately this happened over 2 years ago and despite efforts, was unable to be resolved. We appreciate all customer feedback. Feedback is how we both manage and grow our business. Quality of work and customer service is very important to us at Modernistic. This was not to have been an exception. Please take a look at our other reports and service ratings to get a more reflective look at the true nature of our company. Jillian McDonald Operations Manager

Elizabeth D.
10/2010
5.0
carpet cleaners
  + -1 more
This company was great to work with. They fit me in to the schedule based on my needs. The technician arrived on time and was very professional. I have 2 dogs and a cat and the carpets were in desperate need of a cleaning.I was considering replacing the carpet but it looks almost new now. I would definitely use Modernistic again.
Description of Work: They cleaned the carpets in 3 bedrooms, a staircase and a hallway. They also cleaned a few area rugs onsite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Drue P.
10/2010
5.0
carpet cleaners
  + -1 more
We are a non-pet family and we bought a home where there had been pets, and the carpets really needed to be cleaned. Don Tarr and his assistant made my carpets clean and fresh. There were stains that I thought would never come out, but they did. Don and his assistant were punctual, friendly, and polite. They were careful in my home. Don took the time to explain how to take care of spills on the carpet properly. I will be setting up an appointment to have Don come out and clean my carpets annually. Thanks for a great job!
Description of Work: Carpets were cleaned, deodorized, and Scotchguarded throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

bailey B.
10/2010
5.0
carpet cleaners
  + -1 more
It went very well. I called on a Monday and they were able to fit me in the next day. They were on time, actually called and came earlier because they got a cancellation but was fine with my schedule. They did their job, and did it well. Not to mention the price was much better then i've had in the past. Over all I am very pleased with the work that was done and would definitly hire them again.
Description of Work: 2 staircases were cleaned. 2 bedrooms, a large loft and a family room all had carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Betty B.
09/2010
5.0
carpet cleaners
  + -1 more
They were the best carpet cleaner that I have ever had. I can't praise them enough and I'm very satisfied with their work.
Description of Work: They cleaned my carpets. They cleaned the wall to wall carpets first and then took three carpets to their store to clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE F.
08/2010
5.0
carpet cleaners
  + -1 more
They did a great job! They carpets are very clean! I will certainly contact them again in the future when necessary.
Description of Work: They cleaned the carpets in 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Jennifer G.
08/2010
5.0
carpet cleaners
  + -1 more
Very professional and fast. After he learned that our home had no central air, Justin was very helpful in giving ideas on how to get the carpet to dry without having the humidity affect it.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Frank H.
08/2010
2.0
carpet cleaners
  + -1 more
Poor at best, workers in a hurry to get out, another carpet cleaner that has shown me that most of the industry does not focus on customer satisfaction.
Description of Work: Mentioned prespot areas, never pre-spoted, still there.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$215.34

Response from Modernistic
Member, I am very sorry that your experience with us was so poor. I tried contacting you, as I hope you won't mind sharing with me the details of what went wrong and where we can improve. Our team at Modernistic is committed to Customer Delight; our goal is to exceed our customer's expectations EVERY visit! Please give us the opportunity to make this right. We want you to be 110% delighted with the service you receive. We truly value your business and and your feedback. I hope to hear from you soon. Thank you, Jillian McDonald Operations Manager 800-609-1000 ext 340

MIKE G.
07/2010
5.0
carpet cleaners
  + -1 more
Very well. Their employee arrived within the time window given and finished in just under one hours time. The carpets look nice and clean.
Description of Work: They cleaned the carpets in the living room and two bedrooms, including additional treatment of several stains and two heavily trafficked areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Leslie L.
07/2010
5.0
carpet cleaners
  + -1 more
They came in after Chem Dry provided terrible service and was able to do a fantastic job. They were able to remove stains that the first company said were not treatable. Their price was more than comparable and I would highly recommend them.
Description of Work: I had them come to clean my carpet after a botched job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Nikhil G.
05/2010
5.0
carpet cleaners
  + -1 more
Easy to schedule, came on time and worked quickly and thoroughly. Provided report on "problem areas" when done. Honored coupon discount even though I did not have the coupon on me. Polite and clean.
Description of Work: Cleaned carpets in entire condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

1460 Rankin Dr, Troy, MI 48083

http://www.modernistic.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
House Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Mattresses,
Blind Cleaning,
Child Care - Center,
Pressure Washing

FAQ

Modernistic is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 5:00 PM

Modernistic accepts the following forms of payment: Check,CreditCard
Yes, Modernistic offers free project estimates.
Yes, Modernistic offers eco-friendly accreditations.
Yes, Modernistic offers a 10% senior discount.
Yes, Modernistic offers emergency services.
No, Modernistic does not offer warranties.
Modernistic offers the following services: Residential / Commercial Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Air Duct Cleaning & Sanitizing, Dryer Vent Cleaning, Area Rug Cleaning, 24 Hour Emergency Water Damage Restoration, Fire Damage Restoration, and Mold Remediation.

Contact information

1460 Rankin Dr, Troy, MI 48083

http://www.modernistic.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 5:00 PM