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White Star Movers Inc

Moving Companies, Storage

About us

White Star Movers opened its doors in 1988, with a mission to become the best moving company in the country by providing quality moving services and exceptional customer service, at an affordable price. We joined Mayflower Transit so we could align ourselves with the biggest and most reputable moving service in the industry. We hired a professional crew of packers, movers and drivers, and put them through an intense and rigorous move training regimen. We recruited the most knowledgeable move coordinators and relocation specialists in the industry. And almost 25 years later, we are proud to say we’ve kept our commitment to quality, affordability and award winning service! Additional Information - www.whitestarmovers.com

Business highlights

37 years of trusted experience

Services we offer

Moving – Local, Long Distance, International, Corporate, Residential, Office, Packing Services, & Storage Facilities.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

7%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.6177 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 101-125 of 177 reviews

Laurie G.
10/2013
5.0
moving companies, resume services
  + 0 more
Again as I stated above the Guys were Great,Neat,and professional.There were no problems.They are good Team!!! They even brought a few things over to my neighbors for me! AWSOME IN MY BOOK!!!
Description of Work: The three men that came were very professional and took care of my fragile items.They moved me in 4 and 3/4 hours,I had 28 years of life in the move,believe me when I say,they worked for the money that day! I would highly recommend this company! That's a Big Deal because I'm very picky!!! Thank You White Star for making my move less stressful! To the Guys that came YOU ROCK!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Nancy M.
08/2013
5.0
moving companies
  + -1 more
We are extremely pleased with White Star. They arrived on time. The three movers worked hard for five hours. They were very polite and were respectful of our home and our goods. They were pleasant and very accommodating. They put furniture where we wanted, it, and willingly rearranged furniture when I changed my mind. Great company. I highly recommend.
Description of Work: Moved our belongings from one house to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Timothy S.
08/2013
5.0
moving companies
  + -1 more
It was excellent! The crew of four (Driver Mike A., and helpers Joe C., Anthony, and Joe Y.) with two trucks arrived on time and worked through the light rain. They laid down padding on the floor of both homes to protect the surfaces from the rain and as a safety measure. There was no damage to walls or the items, and there were, indeed, some heavy pieces. They completed the work under the estimated time, were professional, and courteous. They even helped reassemble and place the furniture, suggesting more efficient arrangements than we had thought of originally. We're very pleased and recommend them highly.
Description of Work: Moved our home furniture from Sterling Heights to Macomb, MI.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

John T.
03/2013
5.0
moving companies
  + -1 more
They were fantastic. They were very fast and efficient. Their price was reasonable and the movers were extremely careful with my things. I have some expensive things and I noted they always take the utmost care. They are friendly and have great customer service.
Description of Work: They move me from my old home to my new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina H.
01/2013
1.0
moving companies, storage units
  + 0 more
May Flower which is in partner with White Star delivered my furniture to a storage unit. I bought my grandsons with me. I felt a litter nervous by some of the things they were saying and the way they were handling my furniture. I did not feel safe saying anything to them about the service. Many of my items were broken or stolen. I claimed a police report on the whole situation and filed a complaint on the Better Business Bureau . The company does not stand by their work for solving issues and replacing broken or missing items.
Description of Work: White Star picked up the furniture they were polite and respective with my things. I was informed it would be a while before my stuff was delivered. I was informed about a week later that my stuff was delivered to a storage unit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Robert W.
12/2012
5.0
moving companies
  + -1 more
They wrapped and packed up my daughters things into a crate for a move by Mayflower Vanlines. They showed up on time. Packed everything up (wrapped things even better than I thought they would and better than I probably would have). Got it on the Mayflower truck and got it to AZ on time. My daughter is thrilled to have her things.
Description of Work: This company packed my daughters belongings for a move from MI to AZ.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Ronald S.
10/2012
5.0
moving companies
  + -1 more
Overall great service, nothing was broken, service was on time, professional, met and exceeded expectations. highly recommend.
Description of Work: We had a local move from a 3000 ft house with finished basement. They provided 2 30' truck with 6 movers and were actually 30 minutes less than their estimate, you pay by the hours. Great service, highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Bradley B.
09/2012
5.0
moving companies
  + -1 more
Great. I would highly recommend them. Chris explained various options to me and I opted to pack everything myself and just pay by the hour. They did loan wardrobe boxes and TV boxes as needed the day of the move. The crew of two was right on time the day of the move. They were extremely fast and efficient. There were a few scratches I noticed after the move so I think a couple of things could have been better handled in the van, but overall, they did a better job of handling furniture than any of the 3 companies I have used in the past. They actually finished in less time than estimated and therefore the cost was below the estimate by about $100.
Description of Work: Used them for a local move from three bed townhouse to three bedroom ranch home. Chris the manager came out and gave me an estimate a couple of weeks before.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

James S.
07/2012
5.0
moving companies
  + -1 more
They were helpful. They set it up relatively quickly within a day or two. The service was good, and the guys were nice. They didn’t break any of our stuff, so that made us pretty happy. I don’t pick who we move and I don’t pay them either, so it's not like I have much options. I was fine with them; I don’t know how anybody else would.
Description of Work: We used White Star Movers Inc for moving. They delivered all of our goods and unpacked the boxes for us. They took away all the materials when they were done.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARLA J A.
06/2012
5.0
moving companies
  + -1 more
They did a wonderful job and were on time. The driver also participated in the moving and packing. They worked night and day. They are very prompt and professional. Whatever she quote me that was it.
Description of Work: I used Mayflower to move me from Detroit to Tucson.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

David K.
05/2012
4.0
moving companies
  + -1 more
We had two moves: 1st on 05/10/12 @ $653.00 from a condo (Sterling Heights, MI) and 2nd on 05/11/12 @ $769.00 from a house (Clinton Twp, MI), both to a new home (Shelby Twp, MI). The 2nd set (05/11/12) of three guys were great, they were fast, focused, very professional and serious about their job, and our time - these guys had very heavy furniture and appliances to move, and were actually completed earlier than planned - under estimated time & cost - they were Awesome! However, the 1st set (05/10/12) of two guys were good, but didn't have the focused drive, took allot of smoking breaks, and breaks to just chit-chat in the back of the truck - now true they need time to relax if it was a difficult move, but there were no applicances and not much furniture - and what there was, was not the big solid heavy furnitire, just mostly boxes. Therefore, the 1st set of guys were slower and went over our estimated time & costs. I would still recommend White Star Movers, but the team you get for your move is still a luck of the draw on if you get a focused fast team or a more laid back casual team.
Description of Work: We had two moves: 1st on 05/10/12 @ $653.00 from a condo (Sterling Heights, MI) and 2nd on 05/11/12 @ $769.00 from a house (Clinton Twp, MI), both to a new home (Shelby Twp, MI). The 2nd set (05/11/12) of three guys were great, they were fast, focused, very professional and serious about their job, and our time - these guys had very heavy furniture and appliances to move, and were actually completed earlier than planned - under estimated time & cost - they were Awesome! However, the 1st set (05/10/12) of two guys were good, but didn't have the focused drive, took allot of smoking breaks, and breaks to just chit-chat in the back of the truck - now true they need time to relax if it was a difficult move, but there were no applicances and not much furniture - and what there was, was not the big solid heavy furnitire, just mostly boxes. Therefore, the 1st set of guys were slower and went over our estimated time & costs. I would still recommend White Star Movers, but the team you get for your move is still a luck of the draw on if you get a focused fast team or a more laid back casual team.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$653

ALVIS G.
05/2012
5.0
moving companies
  + -1 more
They were very professional and very good. They were hard workers. They took time to ensure that everything I wanted done was done, and they made sure that they had put everything prior to leaving.
Description of Work: White Star Movers Inc. moved my household goods out of storage and into my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Trisha M.
04/2012
5.0
moving companies
  + -1 more
We were moving into our new house after temporary housing. We had four storage units - about 2 miles away from our new house. Yep - I said FOUR storage units. White Star came out and looked at each unit, explained what they could move as is, and what would have to be packed better for moving, and gave an estimate which was very competitive. I even compared it against hiring labor and a U-Haul, and it made much more sense to go with full service.The day arrived, and the two trucks and four movers pulled into the storage unit at the same time I did - right on time at 9:00am. They subtracted the time they took for lunch from the total bill. All four men were actively moving furniture, boxes and miscellaneous items for 8-9 hours. My husband is usually a DIY mover, and insisted on helping - but got worn out long before the 8 hours were up. We had a particularly heavy King Size 100% Latex mattress to move up a flight of stairs - the movers were flipping to see who did it. That's the only down side, the mattress or a box put a mark in one of the walls I was hoping not to have to repaint. But - we didn't notice the mark until the next day, and it could have been one of our teenagers, it just makes more sense that it was that mattress. Overall - I would hire them again in a heartbeat! Nothing was broken and everything wound up exactly where we wanted it!
Description of Work: Moved four storage units of furniture and household items to a new house 2 miles away. Two trucks and four men did the move and worked 8-9 hours that day.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,660

Nick C.
02/2012
5.0
moving companies
  + -1 more
I have used them a couple of times and have very good experiences with them. I like the fact that they are very conscientious about where they put the items and furniture placement. They were very careful and wanted to make sure where they left the items was actually where we wanted them so we did not have to do any moving after the fact. They were very good about that and we have not had any items broken. I will use them again in the future.
Description of Work: I used White Star Movers for a whole house move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william V.
02/2012
5.0
moving companies
  + -1 more
They were clean, neat, and very affordable. I was very satisfied with the quality of work this company did for me.
Description of Work: I used them to move me to another home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Laura M.
11/2011
4.0
moving companies
  + -1 more
They moved my belongings off my rental truck but did NOT assemble anything. There were multiple gripes about the company that packed me in the city I moved from. They did arrive punctually, but it would have been nice if they put my bed together at least.
Description of Work: They moved my belongings off my rental truck but did NOT assemble anything. There were multiple gripes about the company that packed me in the city I moved from. They did arrive punctually, but it would have been nice if they put my bed together at least.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$250

katherine P.
07/2011
4.0
moving companies
  + -1 more
They were fast. I did notice that some of the doorways and hallways were scrapped out by furniture because they were a little too fast. I didn’t notice those until they were finished.
Description of Work: We used White Star Movers Inc in April for moving.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kent K.
10/2010
5.0
moving companies
  + -1 more
Their estimator came to the house and took an inventory of everything that was to be moved. Based on the inventory she gave me an estimate of cost to move us. She explained that based on what we were moving that we needed 2 trucks and 4 movers and that it would take approximately 9 hours. Moving day came and they were right on time, introduced themselves and asked for a walk thru of the house to get an idea of what was to be moved. They immediately got to work and had the trucks packed in less than 4 hours. They drove to the new house and efficiently unloaded the trucks placing all of the furniture and items where we wanted them to go. They assembled all of the beds and items with glass shelves. Before they left they asked us if there was anything that we would like moved to a different room or placed in a different place in the room. After moving a few items the bill was prepared and it came in several hundred dollars less than the estimate. It really was a great experience and we were amazed at how much fun the guys seemed to have during the move. The crew was in a word phenomenal.
Description of Work: Moved us approximately 15 miles; from Clinton Twp to Washington Twp

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

James G.
11/2009
5.0
moving companies
  + -1 more
This was a great experience. The guys were ontime, very careful with all the furniture. Friendly and fast. I expected things to take a lot longer than it did. Overall I would give these guys an A+++ and recomend them to anyone.
Description of Work: Moved from a two bedroom condo to a three bedroom house. The condo was a two story with a basement. The house was a ranch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cheryl B.
12/2008
5.0
moving companies
  + -1 more
White Star gave us an accurate estimate. They were quick, strong and courteous. What more could you ask for? We were very pleased.
Description of Work: Moved our furniture and many heavy items without any damages.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Nikhil G.
10/2008
5.0
moving companies
  + -1 more
Two guys arrived on time, were very careful with the stuff and also worked rapidly. The only caveat was that they charged me an extra "truck charge," even though the lady on the phone had said that there was no additional charge other than the hourly charge for their time.
Description of Work: Moved stuff from 1 bedroom apartment to condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$420

Melissa K.
11/2007
5.0
moving companies
  + -1 more
Excellent. We had a great recommendation from a friend, then they turned out to have the lowest hourly rate and also were the only company I called for an estimate that said two men were appropriate for the job instead of three (we moved the boxes ourselves, so the third man would have been unnecessary). The two workers were excellent, they did everything efficiently, took minimal breaks, and added a few odds and ends into the truck at my request without hesitation. I was amazed at some of the things they lifted without breaking down into smaller parts. That saved a lot of time, which obviously saved me money, too.
Description of Work: Moved our furniture and large items from Royal Oak to Farmington Hills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Carrie D.
05/2007
5.0
moving companies
  + -1 more
Why does anyone rent a U-Haul and move themselves? These guys were very professional, from the estimator to the movers, and it was well worth the money. The estimate was a little higher than what I ended up paying, even when adding on a dumping fee on the fly, to get rid of an entertainment center I no longer wanted. Even though I was paying by the hour, the movers were efficient and moved quickly, asking me questions when needed, but otherwise just getting it done. Nothing damaged.
Description of Work: Moving services from apartment to house. No packing involved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$556

COURTNEY J.
08/2006
5.0
moving companies
  + -1 more
Great company! Called promptly after website enquiry with quote. On moving day, two younger guys arrived 5 minutes ahead of schedule. They were polite, friendly, and careful with our things. At the new house, they took the time to attempt to take apart my desk so they could fit it in the basement. They even moved a couch the previous owner left so we wouldn't have to struggle with it on garbage day.
Description of Work: Moved all of our large/heavy items to new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CULVER H.
07/2006
1.0
moving companies
  + -1 more
Movers talked on their cell phones, complained when told where to put things, did not finish moving all things and we were left to move the rest.
Description of Work: Moved us 2.6 miles from one home another.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0
punctuality
2.0

$3,000

Contact information

35956 Mound Rd, Sterling Heights, MI 48310

http://WWW.WHITESTARMOVERS.COM

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage

FAQ

White Star Movers Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

White Star Movers Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, White Star Movers Inc offers free project estimates.
Yes, White Star Movers Inc offers eco-friendly accreditations.
Yes, White Star Movers Inc offers a 7% senior discount.
No, White Star Movers Inc does not offer emergency services.
Yes, White Star Movers Inc offers warranties.
White Star Movers Inc offers the following services: Moving – Local, Long Distance, International, Corporate, Residential, Office, Packing Services, & Storage Facilities.

Contact information

35956 Mound Rd, Sterling Heights, MI 48310

http://WWW.WHITESTARMOVERS.COM

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM